Operational Risk Manager Jobs in Pennsylvania (NOW HIRING)

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Our Enablon platform is the recognized global leader in Environmental, Health & Safety (EHS) and Operational Risk Management (ORM) solutions, supporting organizations in building safer, more compliant, and more resilient operations.

The Senior Enablon EHS & Operational Risk Analyst/Consultant is a hands-on functional expert responsible for designing, implementing, and optimizing Enablon solutions for complex client environments. This role requires deep Enablon platform experience combined with real-world EHS, Compliance, and Operational Risk Management expertise.

Why this role is different: This role sits at the intersection of technology, safety, compliance, and operational risk. Success requires more than traditional business analysis, it demands deep domain expertise, system fluency, and the ability to lead complex client engagements from design through delivery.

This is not a general Business Analyst role. Environmental, Health & Safety (EHS) and Operational Risk Management (ORM) experience is required.

Find your place here. Learn more about Wolters Kluwer and Enablon, the recognized leader in EHS and Operational Risk Management solutions.

What We Offer:

The Sr. ORM & EHS Operational Risk Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule (in-office two days a week - East Coast preferred, Central considered), and amazing benefits.

Office Locations: Contact Wolters Kluwer | Wolters Kluwer

What You'll be Doing:

• Lead end-to-end Enablon implementations across EHS, Compliance, and Operational Risk Management domains
• Translate EHS/ORM business requirements into detailed functional design documents aligned to Enablon capabilities
• Facilitate client workshops focused on: Requirements elicitation, Process mapping, Gap analysis, & Solution design
• Conduct business process and gap analyses to align client operations with Enablon best practices
• Act as the functional authority for Enablon during project delivery, supporting implementation squads with: User stories, Functional clarifications, & Design validation
• Partner closely with Subject Matter Experts to define exact domain-specific requirements
• Participate in project estimation for new implementations and change requests
• Coach and support Professional Services consultants during implementation
• Ensure high levels of client satisfaction and long-term relationship management
• Design, maintain, and improve: Enablon Best Practice Templates, Certified add-ons, & Professional Services documentation and processes
• Proactively identify opportunities to improve internal delivery processes and solution offerings

Key Tasks:

• Responsible for the requirements gathering and elicitation translating this into the functional design document
• Lead in design sessions and workshops, participate in relevant project meetings during the design phase and knowledge transfer with various other project stakeholders, internal and external.
• Participate in the estimation of effort for new projects or change requests
• Work closely with the Subject Matter Expert team to define exact domain requirements
• Conduct gap analysis and/or study the business processes of a customer
• Create stories that describe the functional (features) and non-functional scope (performance, security, and other expectations) of a customer project
• Act as a point of reference for the Implementation Squad to translate the functional and business requirements into stories.
• Provide Support and coaching to Professional Services consultants to implement user stories and client functional requirements during the project.
• Ensure customer satisfaction and enhance relationship management
• Design and maintain Enablon Best Practice Templates and Certified add-ons,
• Develop, document, and maintain professional Services processes and procedures.
• Take Initiative to improve internal processes

Required Experience & Expertise:

• Enablon & EHS / ORM Expertise
• Proven, hands-on experience implementing Enablon across multiple modules
• Strong functional knowledge of: Environmental, Health & Safety (EHS), Compliance Management, & Operational Risk Management (ORM)
• Experience working with domains such as: Permit to Work, Barrier Management, Operational Safety, Plant & Asset Management, Process Safety Management, Environmental Compliance
• Candidates must have this experience to be considered for the role.

You're a Great Fit if You Have/Can:

Professional Experience:

• Experience as a Functional Consultant, Implementation Lead, or Senior Business Analyst within enterprise software
• Background delivering client-facing software implementations in regulated or safety-critical environments
• Experience working across multiple industries (manufacturing, energy, healthcare, logistics, etc.)
• Strong understanding of the software development lifecycle and Agile methodologies

Communication & Relationship Skills:

• Confident facilitating workshops with both technical and non-technical stakeholders
• Ability to clearly explain complex safety, compliance, and risk concepts
• Strong relationship-building skills across global, cross-functional teams
• Proven ability to ensure customer satisfaction throughout the project lifecycle

Autonomy & Leadership:

• Highly self-directed and comfortable working independently
• Proven ability to lead initiatives, manage priorities, and drive outcomes
• Comfortable coaching others and creating best practices with minimal supervision

Education & Certifications (Preferred):

• Bachelor's degree in computer science, Software Engineering, or equivalent experience
• Business Analyst Foundation, PRINCE2 Foundation, or similar certifications are a plus

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, includingMedical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html

Diversity Matters:Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

For more information about our solutions and organization, visitwww.wolterskluwer.com, follow us onTwitter,Facebook, andLinkedIn

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.