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Operational Risk Manager Jobs in Warren, PA (NOW HIRING)

A core focus of the role is ensuring strict adherence to all applicable regulatory, legal, and compliance requirements, including internal policies, procedures, and operational risk management ...

... risk assessments. • Manage servicing and maintenance of assigned delivery systems with first- and second-line vendors. • Operations Management • Ensures all daily tasks within the assigned ...

Operations Management Ensures all daily tasks within the assigned department are completed within the accepted time frames. Each task has a level of risk and importance attached to it. Responsible to ...

Coordinate with Risk Management to perform periodic vendor risk assessments. * Manage servicing and maintenance of assigned delivery systems with first- and second-line vendors. * Operations ...

... risk management and operational efficiency Additional Essential Functions Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software ...

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Operational Risk Manager information

See Warren, PA salary details

$39K

$100.3K

$196.8K

How much do operational risk manager jobs pay per year?

As of May 28, 2026, the average yearly pay for operational risk manager in Warren, PA is $100,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $132,100.00 per year, depending on experience, location, and employer.

What Does an Operational Risk Manager Do?

An operational risk manager works to identify and limit the risk associated with a company’s operations. As an operational risk manager, your responsibilities involve assessing business operations, identifying issues, and creating reports on your findings. You then help develop policies and implement changes to lessen operational risks. Other duties include continually monitoring the business to find potential new threats and ensuring company compliance with laws and regulations.

What are the key skills and qualifications needed to thrive as an Operational Risk Manager, and why are they important?

To thrive as an Operational Risk Manager, you need a solid understanding of risk assessment, regulatory compliance, and internal controls, typically supported by a degree in finance, business, or a related field. Familiarity with risk management frameworks, GRC (governance, risk, and compliance) systems, and certifications such as FRM or ORM are highly valued. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These competencies are crucial for identifying, mitigating, and communicating operational risks, ensuring organizational stability and regulatory adherence.

What are some common challenges faced by Operational Risk Managers in maintaining effective risk controls across different departments?

Operational Risk Managers often encounter challenges in ensuring consistent risk controls due to varying processes, priorities, and risk appetites across departments. Communication gaps and resistance to change can make it difficult to implement standardized procedures. Successfully overcoming these challenges involves building strong cross-functional relationships, conducting regular training, and fostering a risk-aware culture to ensure alignment on risk management practices throughout the organization.

What is the difference between Operational Risk Manager vs Risk Analyst?

AspectOperational Risk ManagerRisk Analyst
CertificationsCFA, FRM, or similarCFA, FRM, or similar
Work EnvironmentFinancial institutions, banks, insurance companiesFinancial firms, consulting, corporate risk teams
ResponsibilitiesIdentify, assess, and mitigate operational risks; develop risk frameworksAnalyze risk data, support risk assessments, prepare reports

The Operational Risk Manager focuses on managing and mitigating operational risks within organizations, often holding certifications like CFA or FRM. In contrast, Risk Analysts primarily analyze risk data and support risk management processes. Both roles are vital in financial sectors and share similar credentials, but the Operational Risk Manager has a broader responsibility for risk mitigation strategies.

What are popular job titles related to Operational Risk Manager jobs in Warren, PA? For Operational Risk Manager jobs in Warren, PA, the most frequently searched job titles are:
What job categories do people searching Operational Risk Manager jobs in Warren, PA look for? The top searched job categories for Operational Risk Manager jobs in Warren, PA are:
What cities near Warren, PA are hiring for Operational Risk Manager jobs? Cities near Warren, PA with the most Operational Risk Manager job openings:
Infographic showing various Operational Risk Manager job openings in Warren, PA as of May 2026, with employment types broken down into 3% As Needed, 83% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 68% Physical, 6% Hybrid, and 26% Remote job distribution, with an average salary of $100,250 per year, or $48.2 per hour.
Small Business Credit Manager

Small Business Credit Manager

Northwest Bank

Warren, PA

Other

Posted 7 days ago


Job description

IN0534 Fishers, NY0705 NY Region Business Office, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ, PA0186 Mount Joy, PA0220 Erie - 8th & State, PA0258 Bellevue, PA0736 Administration Center

Job Description

The Small Business Credit Manager leads and oversees a centralized small business lending platform supporting originations through the financial center banking system and Small Business Bankers. This role is accountable for driving high-quality, consistent production outcomes through clearly defined performance metrics, service-level standards, and disciplined execution across the end-to-end loan lifecycle.


The Manager is responsible for establishing, monitoring, and continuously improving measurable production, quality, and cycle-time metrics, ensuring loans are originated efficiently, accurately, and in alignment with risk appetite and profitability objectives. This includes the development and maintenance of a straight-through, scalable loan origination process that balances speed, quality, and control.


A core focus of the role is ensuring strict adherence to all applicable regulatory, legal, and compliance requirements, including internal policies, procedures, and operational risk management controls. The Manager ensures strong compliance governance, audit readiness, and consistent application of credit policy, while proactively identifying and addressing emerging regulatory, operational, and portfolio risks.


The role provides leadership and direct supervision to all small business underwriters, ensuring appropriate staffing levels, skill development, and performance management aligned to quality, accuracy, and productivity expectations. The Manager makes sound, risk-based credit decisions, reinforces underwriting discipline, and promotes accountability through ongoing quality reviews and portfolio analytics.


Additionally, the Small Business Credit Manager maintains a proactive portfolio management mindset, monitoring credit quality, concentration risks, and performance trends to support sustainable growth and early risk identification. The role partners closely with internal stakeholders, including Retail Banking, Loan Operations, and Small Business Loan teams, to ensure alignment, transparency, and continuous improvement across the small business lending ecosystem.

Essential Functions

  • Participate in developing Northwest strategic initiatives and objectives

  • Work closely with Small Business Executive Director to align end to end lending process and communication strategy

  • Determine customer expectations and develop methods to improve customer service

  • Oversee and approve career development and key appointments

  • Develop service and delivery enhancements, manage SLA's

  • Achieve/demonstrate greater department efficiencies

  • Remain cognizant of prevailing economic conditions and markets

  • Manage partnership with other Business lines to ensure a cohesive business development team

  • Provide for enhanced customer service

  • Ensure growth in revenue producing products and services

  • Plan and oversee expansion of Small Business Lending Department

  • Partner with senior leadership to identify and develop technological advancements- Significant strength in Scoring and OCR technology preferred

  • Maintain comprehensive process to evaluate the creditworthiness of loan applications

  • Cultivate relationships with outside business partners

  • Develop specific measurable departmental goals and targets

  • Assure underwriting administration is sufficient to properly mitigate credit risk

  • Develop relevant statistics and related reports

  • Understand and engage in Business lending related public relations/community involvement programs

  • Ensure ongoing administration of all Small Business loans in accordance with industry standards and bank policy

  • Oversee appropriate staffing levels within Small Business Lending

  • In partnership with senior management engage in regular policy review and recommend updates accordingly

  • Continually improve lending practices / procedures

  • Monitor / improve measured risk based credit decisions

  • Evaluate and interpret lending / related economic trends

  • Oversee small business loan delinquency to minimize loss exposure

  • Oversee the administration of all Small Business loans

  • Coordinate the risk rating of all small business loans with Credit Administration

  • Coordinate small business lending activities with credit activities

  • Partner with internal stakeholders

  • Recommend lending authority for all small business Underwriters to the Credit Committee

  • Make recommendations on all proposed small business loans

  • Participate in Senior Loan Committee as necessary

  • Ensure small business loan interest rates are appropriately assigned

  • Improve quality control systems and standards

  • Recommend / develop fee-generating alternatives

  • Strength in developing/refining scoring models and other technology based initiatives

  • Recommend / develop improvements to procedures

  • Establish increased productivity and profitability

  • Recommend/develop product enhancements

  • Identify and resolve compliance issues

  • Communicate guidance within business unit staff and management

  • Identify risks and implement controls to minimize risk

  • Communicate identified risks to Chief Compliance Officer

  • Supervise reviews and monitor programs for compliance

  • Attending compliance training events to stay current with regulations

  • Provide compliance training within business unit

  • Report business unit's state of compliance to the Chief Compliance Officer

  • Attend and participate in Management Compliance Committee Meetings

  • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

  • Work as part of a team

  • Work with on-site equipment

Qualifications

  • Bachelor's Degree Business, Finance, or related subject preferred

  • 8 - 12 years Commercial Lending/Banking experience preferred

  • 8 - 12 years Management experience preferred

  • Extensive knowledge of regulatory/compliance issues

Travel Requirements

  • As Needed- Underwriting team is based in PA, therefore any candidate outside of that geography will be required to travel to Warren, PA on a regular basis.

The pay range for this position is generally $115,000-$145,000 per year. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.

#LI-MM1

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.