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Operational Risk Manager Jobs in Missouri (NOW HIRING)

Alberici

Risk Management Administrator

Saint Louis, MO · On-site

Philanthropy opportunities Position Overview The Risk Management Administrator assists the Vice President of Risk Management in daily operation of department. Key Responsibilities * Reviews Owner ...

Parsons

Business Analyst - Risk

Saint Louis, MO · On-site

Develop the Risk program guidance and instruction to establish the NWM Risk Management Team as the facilitators of Agency operational and mission risk. * Lead risk management forums both internal and ...

MasterCard

Director, Revenue Controls

O Fallon, MO

... risk through operational controls Partner with risk management leaders and cross-functional teams to align enterprise and operational risk frameworks and prioritize emerging risks Coordinate ...

Walmart

(USA) Staff, Risk Expert

Noel, MO · On-site

$110K - $220K/yr

The (USA) Staff, Risk Expert plays a critical role in identifying, assessing, and managing cyber ... operational resilience and business continuity. About the team: The Technical Controls Assessment ...

New

Walmart

(USA) Staff, Risk Expert

Anderson, MO · On-site

$110K - $220K/yr

The (USA) Staff, Risk Expert plays a critical role in identifying, assessing, and managing cyber ... operational resilience and business continuity. About the team: The Technical Controls Assessment ...

New

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All JobsOperational Risk Manager JobsOperational Risk Manager Jobs in Missouri

Operational Risk Manager information

See Missouri salary details

$44.1K

$113.2K

$222.3K

How much do operational risk manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for operational risk manager in Missouri is $113,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $149,100.00 per year, depending on experience, location, and employer.

What Does an Operational Risk Manager Do?

An operational risk manager works to identify and limit the risk associated with a company’s operations. As an operational risk manager, your responsibilities involve assessing business operations, identifying issues, and creating reports on your findings. You then help develop policies and implement changes to lessen operational risks. Other duties include continually monitoring the business to find potential new threats and ensuring company compliance with laws and regulations.

What are the 4 pillars of operational risk management?

The four pillars of operational risk management are risk identification, risk assessment, risk mitigation, and risk monitoring. An Operational Risk Manager uses these pillars to develop strategies that minimize potential losses from internal processes, people, systems, or external events, often utilizing tools like risk dashboards and frameworks such as Basel II. Mastery of these pillars helps ensure organizational resilience and compliance.

What does an operational risk manager do?

An operational risk manager identifies, assesses, and mitigates risks that could disrupt a company's operations, such as process failures, fraud, or system outages. They develop risk management frameworks, monitor key risk indicators, and ensure compliance with regulations to protect the organization’s assets and reputation.

Do risk managers make good money?

Operational Risk Managers typically earn competitive salaries that vary by industry, experience, and location. According to industry data, the median annual salary ranges from $80,000 to over $130,000, with additional compensation such as bonuses and benefits. Certifications like FRM or ORM can enhance earning potential in this field.

What are some common challenges faced by Operational Risk Managers in maintaining effective risk controls across different departments?

Operational Risk Managers often encounter challenges in ensuring consistent risk controls due to varying processes, priorities, and risk appetites across departments. Communication gaps and resistance to change can make it difficult to implement standardized procedures. Successfully overcoming these challenges involves building strong cross-functional relationships, conducting regular training, and fostering a risk-aware culture to ensure alignment on risk management practices throughout the organization.

What are the key skills and qualifications needed to thrive as an Operational Risk Manager, and why are they important?

To thrive as an Operational Risk Manager, you need a solid understanding of risk assessment, regulatory compliance, and internal controls, typically supported by a degree in finance, business, or a related field. Familiarity with risk management frameworks, GRC (governance, risk, and compliance) systems, and certifications such as FRM or ORM are highly valued. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These competencies are crucial for identifying, mitigating, and communicating operational risks, ensuring organizational stability and regulatory adherence.

What is the difference between Operational Risk Manager vs Risk Analyst?

AspectOperational Risk ManagerRisk Analyst
CertificationsCFA, FRM, or similarCFA, FRM, or similar
Work EnvironmentFinancial institutions, banks, insurance companiesFinancial firms, consulting, corporate risk teams
ResponsibilitiesIdentify, assess, and mitigate operational risks; develop risk frameworksAnalyze risk data, support risk assessments, prepare reports

The Operational Risk Manager focuses on managing and mitigating operational risks within organizations, often holding certifications like CFA or FRM. In contrast, Risk Analysts primarily analyze risk data and support risk management processes. Both roles are vital in financial sectors and share similar credentials, but the Operational Risk Manager has a broader responsibility for risk mitigation strategies.

What are the 5 steps of orm?

In operational risk management (ORM), the five key steps are: identifying risks, assessing their likelihood and impact, implementing controls to mitigate risks, monitoring the effectiveness of these controls, and reviewing and improving the risk management process regularly. These steps help operational risk managers proactively manage potential threats to an organization’s operations.
More about Operational Risk Manager jobs
What are the most commonly searched types of Operational Risk jobs in Missouri? The most popular types of Operational Risk jobs in Missouri are:
What are popular job titles related to Operational Risk Manager jobs in Missouri? For Operational Risk Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Operational Risk Manager jobs in Missouri look for? The top searched job categories for Operational Risk Manager jobs in Missouri are:
What cities in Missouri are hiring for Operational Risk Manager jobs? Cities in Missouri with the most Operational Risk Manager job openings:
Operational Risk Manager jobs near you
Infographic showing various Operational Risk Manager job openings in Missouri as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $113,222 per year, or $54.4 per hour.
Manager, Contact Center - Risk Operations

Manager, Contact Center - Risk Operations

Walmart

Cassville, MO • On-site

$60K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,774 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Position Summary...What you'll do...
Manager of Risk Operations Contact Center
We are seeking a highly motivated Risk Operations Manager to lead our dynamic team in maintaining daily operations and upholding high-performance standards. This role will lead teams within the risk operations organization that may include compliance, payments, identity or other areas within risk.  As a key leader, you will collaborate with senior leadership, cross functional teams, product, engineering and other stakeholders.
Key Responsibilities
  • Fraud & Risk Management: Stay ahead of emerging fraud trends by identifying and implementing updates to risk management processes. Provide direction on necessary operational adjustments to mitigate risk effectively.
  • Team Operations: Monitor and action against established service level agreements and resolution accuracy and quality.  Ensure that team is staffed correctly by monitoring case volume and partnering with Workforce Management.  Adjust daily work assignments to meet business needs and monitor and approve team schedule changes and requests for time off in accordance with company policies and procedures. Manage audit processes to ensure decision accuracy and policy enforcement. Provide feedback and support to uphold quality standards across internal teams and Business Process Outsourcing (BPO) partners.
  • Team Growth and Performance: Ensures team productivity, performance, and production by providing feedback on individual areas of opportunities and ensuring resolution specialists and support leads are supported.  Conduct service reviews and delegating work while overseeing its completion.  Creating development and improvement strategies for the team while providing direction to leadership on adjusting work environment and tasks.  Promoting processes that support associate and customer satisfaction, and reporting areas of associate concern to risk operations management.
  • Manage Escalations: Resolve escalated contacts by verifying and determining escalation needs for issues while providing direction for handling sensitive contacts.  This includes: identifying root cause, impact on business, and key resolution partners for escalated issues; determining resolution options; implementing, or influencing other departments to implement, resolutions; responding to ad hoc requests for information on escalated contact situations; and partnering with key stakeholders to support corporate resolution or action plan.
  • Data Analysis & Risk Identification: Collect, analyze, and report on risk-related data to identify trends and potential threats. Utilize insights to enhance fraud prevention and mitigate financial, reputational, and operational risks.
  • Cross-Functional Collaboration: Act as a liaison between Risk Operations and key stakeholders, including Business Development, Legal, Product, Engineering, Account Management, and Executive Teams, to align risk strategies with business objectives.
  • Product & Process Optimization: Partner with product teams to support new initiative rollouts, conduct User Acceptance Testing (UAT), identify system bugs, and recommend enhancements to improve risk operations efficiency.

You'll sweep us off our feet if...
1. Leadership: You have the ability to lead and motivate a team to achieve SLA goals, provide excellent customer service, and maintain a positive work environment.
2. Communication: You have strong verbal and written communication skills to effectively communicate with leaders, team members, customers, and other stakeholders.
3. Problem-solving: You have the ability to analyze problems, identify solutions, and implement effective resolutions in a timely manner.
4. Customer service: You have a passion for providing exceptional internal and external customer service and ensuring customer satisfaction and loyalty.
5. Adaptability: You have the ability to adapt to changing priorities, processes, and technology in a fast-paced contact center environment.
6. Time management: You have strong time management skills to prioritize tasks, manage workflows, and meet performance targets.
7. Coaching and development: You have the ability to coach and develop team members to improve their performance and achieve their career goals.
8. Quality management: You have knowledge of quality management principles and the ability to implement quality standards and processes to ensure high-quality customer interactions.
9. Performance management: You have the ability to measure and evaluate performance, provide constructive feedback, and make necessary improvements.
10. Compliance: You have a thorough understanding of Walmart's code of conduct and policies, and the ability to ensure that all team members adhere to these standards.
11. Technology proficiency: Familiarity with contact center technology, such as computer telephony integration (CTI) software, customer relationship management (CRM) systems, and other relevant tools.
12. Data analysis: The ability to analyze data to identify trends, track performance, and make data-driven decisions to improve contact center operations.
13. Collaboration: The ability to collaborate effectively with cross-functional teams, such as sales, marketing, and operations, to achieve shared goals.
14. Employee engagement: The ability to foster a positive and engaging work environment that encourages teamwork, innovation, and professional growth.
15. Continuous improvement: You have a commitment to continuous improvement, including staying up to date with industry trends and best practices, to drive operational excellence and improve customer experience.
Qualifications & Skills
  • Proven experience in risk operations, fraud prevention, or a related field and leading large operational teams.
  • Strong leadership skills with experience in coaching, performance management, and team development.
  • Ability to analyze data, identify trends, and implement process improvements.
  • Excellent communication skills to collaborate with cross-functional teams and senior leadership.
  • Adaptability to a fast-paced and evolving risk environment.

If you are passionate about risk management and leading high-performing teams, we invite you to apply and make an impact in our organization!
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Business, Retail Management, Technology, Communications, or related
field and 2 years’ experience in retail management, business, technology, communications, or related area.
Option 2: 4 years’ experience in business, technology, communications, or related area.
1 year's supervisory experience.
3 years’ experience in customer service/contact center or related area.Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Project ManagementPrimary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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