Operational Risk Manager Jobs in Springfield, MO

Salary : $85,571.20 - $151,964.80 Annually
Location : Springfield, MO
Job Type: Full Time
Job Number: 061226
Department: Law
Opening Date: 06/12/2026
Closing Date: Continuous
Description
Position Overview and Key Responsibilities
The City of Springfield is seeking an experienced Risk Manager to lead the City's risk management program, supporting an organization with approximately $1.5 billion in net assets, 1,800 full-time employees, and a $15 million self-insurance fund. The core functions of the position are:

• Risk program management - identifies, analyzes, and reports on risk; develops policies and procedures; implements enterprise risk management.
• Risk financing - manages the City's relationship with insurance brokers, actuaries, and insurers; formulates commercial insurance strategy; oversees self-insurance fund.
• Claims administration - directs administration of general liability, auto, property, and other claims; establishes and maintains reserves; manages carriers.

The position will be responsible for supervision and currently manages two claims adjusters and a staff assistant.
With new City leadership and a strong focus on operational excellence, the City of Springfield will seek someone that is collaborative, builds relationships, and has excellent rapport with stakeholders across City departments and other City leadership.
Leadership Philosophy
Springfield believes the strongest organizations are built through better processes, stronger relationships, and a culture grounded in trust. Our leadership philosophy challenges the status quo, embraces thoughtful innovation, and empowers people to deliver exceptional public service.
About Springfield
Springfield is the economic and cultural hub of Southwest Missouri and serves as the center of one of the fastest-growing regions in the State of Missouri. With a population of more than 170,000 residents and a regional population exceeding 475,000, Springfield is home to a diverse and expanding economy supported by healthcare, education, advanced manufacturing, logistics, and technology.
Known as the Queen City of the Ozarks, Springfield offers a high quality of life with vibrant downtown districts, nationally recognized healthcare systems, and several higher education institutions, including Missouri State University, Drury University, Evangel University, and Ozarks Tech College, a nationally recognized technical college that plays a critical role in workforce development and technology training.
The region is also located near the natural beauty of the Ozarks, with abundant outdoor recreation opportunities including lakes, trails, and conservation areas.
This Risk Manager role offers a total compensation package including annual performance increases, city-sponsored benefits (such as a defined benefit retirement plan), generous leave time, and more. You can look at that !
Qualifications and Requirements
Experience, Education, and Training:

• Bachelor's degree in Risk Management, Insurance, Finance, Public Administration, Business Administration, or a related field;

AND

• Seven years of progressively responsible experience in risk management, insurance, claims administration, or a closely related field;
• An advanced degree (MBA, MPA, JD) or relevant professional certification may be substituted for one year of experience;
• At least two years of supervisory experience;

PREFERRED

• Experience managing a self-insurance program or substantial self-insured retention;
• Public sector experience.

Licensing/Certification:

• Associate in Risk Management (ARM), Chartered Property and Casualty Underwriter (CPCU), or comparable professional designation strongly preferred at appointment.
• Completion of ARM, CPCU, or a comparable designation required within three years of appointment if not already held.
• Associate in Risk Management for Public Entities (ARM-P) is preferred.
• Must possess a valid Driver's License.

Functions
For more information on essential functions and other requirements, please see the job description
Other Requirements
The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.
Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.
Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.
All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.
Find out more about City of Springfield employee benefits through the following link:
01
The following questions are specific to the position you are applying for and must be completed accurately. The information you provide below must be reflected in the experience, education, or volunteer work provided in your application above. A response of 'see resume' will not be accepted.

• I understand.

02
The salary range for the Risk Manager position is $85,564.13 - $146,823.87 annually. Is this acceptable?

• Yes
• No

03
What best describes your level of education?

• High School Diploma or GED equivalent
• Less than 30 college credit hours
• 30 college credit hours
• Associate's Degree or 60 college credit hours
• 90 college credit hours
• Bachelor's Degree
• Master's Degree

04
Please state the name of your college / university and your SPECIFIC AREA of study.
05
Please describe any and all licenses or certifications you possess as related to this job. (ARM, CPCU, ARM-P strongly preferred)
06
How many years of progressively responsible experience in risk management, insurance, claims administration, or a closely related field do you possess?

• I do not have any experience
• Less than 1 year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 or more years

07
Do you have at least 2 years of supervisory experience?

• Yes
• No

08
Do you have experience managing a self-insurance program or substantial self-insured retention and/or public sector experience?

• Yes
• No

09
Please describe your experience noted above.
10
Were you referred by a current City employee to apply for this position?

• Yes
• No

11
If yes, please state the full name of the City employee who referred you to this position.
Required Question