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Operational Manager Jobs in Raleigh, NC (NOW HIRING)

... and operational processes. Success in this position requires exceptional organizational skills, sound judgment, attention to detail, discretion, initiative, and the ability to manage multiple ...

Security Operations Manager ( Must have NC Security Licensure and Valid Drivers License ) Salary Range: $78K -$81K, plus annual incentive (weekly pay, pay advance before pay day, free uniforms, great ...

Directs and coordinates all operations functions and ensures workers and equipment are available ... Safety, Security, Environmental and Compliance SUPERVISORY RESPONSIBILITIES Manages employees in ...

Directs and coordinates all operations functions and ensures workers and equipment are available ... Safety, Security, Environmental and Compliance SUPERVISORY RESPONSIBILITIES Manages employees in ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Ensure safety standards are met or exceeded and that all operations are in regulatory compliance

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Ensure safety standards are met or exceeded and that all operations are in regulatory compliance​

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Operational Manager information

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How much do operational manager jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for operational manager in Raleigh, NC is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an Operational Manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What exactly does an operations manager do?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate teams, manage resources, implement policies, and use tools like ERP systems to optimize operations across departments.

What is the role of the operations manager?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate processes, manage staff, implement policies, and use tools like performance metrics to optimize operations across departments.

What is the minimum salary of an operations manager?

The minimum salary for an operations manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What does an Operational Manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operations manager get paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What are the most commonly searched types of Operational jobs in Raleigh, NC? The most popular types of Operational jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operational Manager jobs? Cities near Raleigh, NC with the most Operational Manager job openings:
Infographic showing various Operational Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,958 per year, or $21.6 per hour.
Branch Operations Manager

Branch Operations Manager

Kanawha Scales and Systems

Bailey, NC • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

American Scale Company, a division of Kanawha Scales & Systems, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people.
American Scale a is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades, we've built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and take care of our people.
At ASC, our people are what set us apart. We offer competitive pay, strong benefits, and ongoing training to support long-term growth. As we continue to expand, we provide real opportunities for employees to develop their skills, advance their careers, and make an impact.
We are seeking a skilled Branch Operations Manager for our Bailey office. American Scale Company is seeking a Branch Operations Manager to lead field service and operational activities for assigned branch operations. This role is responsible for overseeing service delivery, technician performance, operational efficiency, and customer satisfaction while supporting the growth of KSS products and services within the region.
The Branch Operations Manager will work closely with sales leadership, regional management, and corporate teams to execute operational strategies, support revenue growth, and ensure safe, compliant, and high-performing service operations. This position plays a key leadership role in developing employees, improving operational processes, and maintaining KSS's high standards of service excellence.
Requirements
Key Responsibilities
Branch Operations Leadership
  • Lead day-to-day operations of the assigned service branch.
  • Monitor branch performance to ensure service revenue, operational efficiency, and quality targets are met.
  • Implement operational strategies aligned with company goals.
  • Identify and drive improvements in service delivery and operational processes.
Team Leadership & Development
  • Recruit, hire, train, and develop technicians and operations staff.
  • Provide coaching, performance management, and career development.
  • Ensure technicians participate in the Kanawha Scales Technician Training Program.
  • Foster a positive, accountable, and high-performing team culture.
Service Operations & Customer Support
  • Ensure timely and high-quality service delivery to customers.
  • Support technicians in resolving complex service issues.
  • Coordinate scheduling and service execution for maintenance, repairs, and installations.
  • Maintain strong customer relationships and support service agreement growth.
Safety & Compliance
  • Promote and enforce a safety-first culture across all branch operations.
  • Ensure compliance with company safety policies and industry regulations.
  • Support ISO quality standards and operational compliance.
  • Monitor and maintain branch safety performance.
Operational & Financial Management
  • Monitor branch financial performance including service revenue and operational costs.
  • Track key metrics such as technician utilization, service agreements, and service performance.
  • Support budgeting, forecasting, and operational planning for the branch.
Process Improvement & Resource Management
  • Improve operational processes and service workflows to increase efficiency.
  • Ensure effective allocation of technicians, vehicles, tools, and equipment.
  • Maintain oversight of branch facilities, service vehicles, and operational resources.
  • Support improvements to operational systems and reporting tools.

Key Performance Indicators
  • Branch service revenue and operational performance
  • Technician utilization
  • Safety performance and incident reduction
  • Customer satisfaction and service delivery
  • Compliance with ISO and company quality standards

Qualifications
  • Experience in operations management, service management, or industrial operations.
  • Previous leadership experience managing technicians or field service teams preferred.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Experience with Microsoft Office and ERP/CRM systems.
  • Knowledge of industrial safety practices and regulatory requirements.

What We Offer
We provide a competitive compensation and benefits package, including:
  • Health Insurance: Highmark
  • Critical Illness, Accidental, and Hospital Indemnity Plans
  • Dental and Vision Plans
  • Company-paid STD & LTD Disability Insurance
  • Educational and Tuition Reimbursement
  • Maternity (12 weeks) and Paternity Leave
  • Employee Assistance Program
  • Basic & Voluntary Life AD&D
  • 401(k) Retirement Plan: 4% employer match
  • Paid Time Off (PTO)
  • Company-provided PPE
  • Employee discounts on products and services
  • Networking and professional development opportunities
Additional Information
This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.
Proof of authorization to work lawfully in the United States is required.
Kanawha Scales & Systems is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Salary Description
$85,000-$95,000 + Bonus