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Operational Excellence Consulting Jobs (NOW HIRING)

Lyric

Senior Operations Excellence Consultant

JOB SUMMARY The Senior Operational Excellence Consultant is responsible for leading operational readiness and implementation initiatives that enable successful delivery of new products, services, and ...

NC SECU

VP Operational Excellence

Raleigh, NC · Remote

The VP Operational Excellence is responsible for driving enterprise-wide performance improvement ... Background in strategy and/or consulting * Experience with Power BI and creating executive ...

EPCOR

Sr. Advisor, Operational Excellence

Glendale, AZ · On-site

$135K - $136K/yr

Highlights of the job The Senior Advisor, Operational Excellence plays a key role in advancing ... Consultation: Provide specialized consultative, training and mentorship expertise to Operations ...

EPCOR

Sr. Advisor, Operational Excellence

Glendale, AZ · On-site

$135K - $136K/yr

The Senior Advisor, Operational Excellence is accountable for providing specialized expertise to ... Consultation: Provide specialized consultative, training and mentorship expertise to Operations ...

AltaMed

VP, Operational Excellence

Los Angeles, CA · On-site

$235K - $293K/yr

... consulting, and development support across PACE sites, functions, and disciplines. This COE will ... PACE targets for operational excellence, compliance, and participant experience. This role ...

EPCOR

Sr. Advisor, Operational Excellence

Glendale, AZ · On-site

$121K - $121K/yr

Highlights of the job The Senior Advisor, Operational Excellence plays a key role in advancing ... Consultation: Provide specialized consultative, training and mentorship expertise to Operations ...

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Operational Excellence Consulting information

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$33.5K

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$123.5K

How much do operational excellence consulting jobs pay per year?

As of Aug 8, 2026, the average yearly pay for operational excellence consulting in the United States is $74,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $106,500.00 per year, depending on experience, location, and employer.

What is the difference between Operational Excellence Consulting vs Process Improvement Specialist?

AspectOperational Excellence ConsultingProcess Improvement Specialist
CredentialsCertifications like Lean, Six Sigma, PMP often preferredCertifications like Lean, Six Sigma, DMAIC training common
Work EnvironmentConsults across multiple industries, often in client sites or corporate officesFocuses on analyzing and improving specific processes within organizations
Employer & Industry UsageConsulting firms, large corporations, manufacturing, healthcareManufacturing, healthcare, logistics, and corporate sectors
Search & Comparison IntentPeople seeking strategic, broad operational improvement rolesIndividuals looking for specialized process optimization roles

Operational Excellence Consulting involves strategic, organization-wide improvement initiatives often with a consulting approach, while Process Improvement Specialists focus on analyzing and refining specific processes within a company. Both roles require similar certifications and work in related environments, but their scope and focus differ.

What are the key skills and qualifications needed to thrive as an operational excellence consultant?

To thrive as an Operational Excellence Consultant, you need a solid background in process improvement methodologies, analytical thinking, and often a degree in business, engineering, or a related field. Familiarity with Lean Six Sigma, project management tools, data analysis software, and relevant certifications like Lean Six Sigma Black Belt are typically required. Strong communication, change management, and stakeholder engagement skills help consultants drive successful transformation initiatives. These skills and qualifications are crucial for identifying inefficiencies, implementing sustainable improvements, and delivering measurable value to organizations.

What are some common challenges faced by professionals in operational excellence consulting, and how can they be addressed?

Professionals in Operational Excellence Consulting often encounter challenges such as resistance to change within client organizations, aligning diverse stakeholder interests, and sustaining improvements after initial implementation. Overcoming these challenges typically involves strong communication and change management skills, building trust with client teams, and establishing clear metrics to demonstrate progress and value. Consultants also benefit from fostering a collaborative environment and providing ongoing support to ensure that process improvements are maintained and continuously optimized.

What is operational excellence consulting?

Operational Excellence Consulting is a specialized service that helps organizations improve their processes, efficiency, and overall performance. Consultants in this field analyze current operations, identify areas for improvement, and implement best practices such as Lean, Six Sigma, or continuous improvement methodologies. Their goal is to help businesses reduce waste, increase productivity, and deliver greater value to customers. By partnering with an Operational Excellence Consultant, companies can achieve sustainable growth and maintain a competitive edge.
More about Operational Excellence Consulting jobs
What cities are hiring for Operational Excellence Consulting jobs? Cities with the most Operational Excellence Consulting job openings:
What states have the most Operational Excellence Consulting jobs? States with the most job openings for Operational Excellence Consulting jobs include:
What job categories do people searching Operational Excellence Consulting jobs look for? The top searched job categories for Operational Excellence Consulting jobs are:
Operational Excellence Consulting jobs near you
Infographic showing various Operational Excellence Consulting job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,277 per year, or $35.7 per hour.

Senior Operations Excellence Consultant

Lyric

Remote

Full-time

Posted 17 days ago

Job description

Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.
Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.
JOB SUMMARY
The Senior Operational Excellence Consultant is responsible for leading operational readiness and implementation initiatives that enable successful delivery of new products, services, and capabilities across the Customer Success organization. This consultative role partners cross-functionally with Product, Engineering, Integration, and Client Success teams to assess operational impacts, coordinate operational readiness activities, and translate technical and business requirements into scalable operational practices that prepare Client Success to successfully support new products, services, and capabilities.
Working independently within the Services Excellence function, this role leads complex operational workstreams, facilitates cross-functional planning and execution, and serves as a trusted operational advisor throughout the operational readiness lifecycle. The Senior Operational Excellence Consultant applies deep operational knowledge and sound judgment to resolve readiness risks and challenges, measure operational impacts, and identify opportunities to improve operational execution.
Through strong technical acumen, cross-functional collaboration, and a continuous improvement mindset, this role contributes to the continuous evolution of operational readiness practices and execution models that support consistent, scalable, and high-quality service delivery.
ESSENTIAL JOB RESPONSIBILITIES
Operational Readiness & Execution
  • Lead operational readiness initiatives for new products, services, enhancements, and strategic initiatives across Client Success.
  • Lead operational intake activities for new products, services, and enhancements, ensuring operational requirements, dependencies, and readiness considerations are identified and incorporated into implementation planning.
  • Evaluate operational impacts, assess readiness against defined criteria, and develop operational readiness strategies that support go/no-go recommendations, risk mitigation, and successful adoption of new capabilities.
  • Translate technical and business requirements, system dependencies, and integration considerations into scalable operational workflows, readiness plans, and operational execution strategies.
  • Coordinate readiness activities and drive end-to-end alignment across Product, Engineering, Integration, and Client Success to ensure organizational preparedness prior to release.
  • Identify operational risks, dependencies, and gaps, facilitating cross-functional resolution to support successful delivery and readiness.
  • Monitor, evaluate, and communicate operational readiness status, execution progress, and operational insights to support informed decision-making and continuous improvement.
  • Develop, maintain, and continuously refine operational readiness frameworks, playbooks, runbooks, and supporting operational artifacts that enable consistent, scalable execution across Services.
  • Drive the adoption of standardized operational metrics that measure readiness effectiveness, operational efficiency gains, and business impact, enabling data-driven reporting and informed decision-making across operational and executive leadership.

Cross-Functional Operational Leadership
  • Serve as the operational lead for assigned cross-functional initiatives, ensuring participation and alignment across technical and business stakeholders.
  • Build trusted partnerships with Product, Engineering, Integration, Client Success, and other operational teams to facilitate successful readiness initiatives and provide guidance on execution approaches and downstream operational impacts.
  • Provide consultative operational guidance throughout the product and service lifecycle, ensuring readiness risks, dependencies, and operational impacts are understood and proactively addressed.
  • Facilitate operational planning sessions, readiness reviews, and implementation discussions to support informed decision-making.
  • Communicate readiness status, operational risks, dependencies, and recommendations to stakeholders and leadership.
  • Influence cross-functional stakeholders to achieve operational readiness objectives by facilitating alignment, resolving dependencies, and communicating operational recommendations.

Operational Planning, Analysis & Continuous Improvement
  • Analyze operational processes, readiness outcomes, execution performance, and stakeholder feedback to identify opportunities for continuous improvement.
  • Measure and evaluate operational readiness effectiveness and recommend enhancements that improve scalability, efficiency, and organizational preparedness.
  • Evaluate and leverage AI-enabled tools and automation opportunities to streamline and improve operational workflows and reduce manual efforts for readiness activities, driving execution efficiency.
  • Contribute to the evolution of Services operational practices by incorporating lessons learned, emerging technologies, and cross-functional feedback.
  • Develop reporting, dashboards, or operational metrics that provide end-to-end visibility into readiness progress, implementation health, and operational performance serving audiences from contributors to executives.

REQUIRED QUALIFICATIONS
  • Bachelor's Degree in Business, Information Systems, Computer Science, Engineering, or a related field.
  • Minimum of five (5) years of experience in operational excellence, operational readiness, implementation, technical operations, program coordination, or a related operational discipline.
  • Minimum of three (3) years of experience partnering cross-functionally with Product, Engineering, Integration, and business teams in a technology or SaaS environment to lead complex operational initiatives without direct authority.
  • Minimum of three (3) years of experience translating technical requirements, system dependencies, and integration considerations into scalable operational processes, readiness plans, and successful product launch, service enablement, or organizational change initiatives.
  • Minimum of three (3) years of experience working in Agile or Kanban environments using Jira, Confluence, or similar work management platforms.

PREFERRED QUALIFICATIONS
  • Demonstrated ability to evaluate operational impacts, assess organizational readiness, identify operational risks, and develop practical solutions that support successful operational execution.
  • Experience in healthcare technology, payment integrity, or payer operations.
  • Experience supporting technical implementations, system integrations, or SaaS product delivery.
  • Familiarity with operational metrics, dashboard development, or executive reporting.
  • Experience utilizing AI-enabled tools to improve operational efficiency, documentation, reporting, or workflow automation.
  • Lean, Six Sigma, Agile, Scrum, or related operational excellence certifications

General Competencies
  • Excellent verbal and written communication skills, with the ability to communicate technical concepts, operational impacts, and readiness recommendations to both technical and non-technical audiences.
  • Stakeholder management and relationship-building skills, with the ability to influence cross-functional teams and drive alignment without direct authority.
  • Ability to influence outcomes through collaboration, credibility, and effective communication rather than formal authority.
  • Experience facilitating cross-functional planning sessions, operational readiness reviews, or implementation planning activities.
  • Demonstrated analytical and critical thinking skills with the ability to evaluate complex operational challenges and develop practical, scalable solutions.
  • Ability to think systemically, evaluating upstream and downstream operational impacts to develop solutions that support scalable, sustainable execution.
  • Strong organizational and planning skills, with the ability to manage multiple concurrent initiatives and competing priorities.
  • Highly collaborative, self-motivated, and proactive, with a continuous improvement mindset.
  • Ability to navigate ambiguity and adapt to changing business priorities while maintaining focus on operational outcomes.
  • Strong technical aptitude and the ability to quickly learn new systems, tools, technologies, and business processes.
  • Excellent attention to detail with a commitment to operational quality, consistency, and execution excellence.

***The US base salary range for this full-time position is:
$86,973.00 - $130,460.00
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***
Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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