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Operational Director Jobs in Raleigh, NC (NOW HIRING)

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Operational Director information

See Raleigh, NC salary details

$33K

$104.7K

$174.5K

How much do operational director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for operational director in Raleigh, NC is $104,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What is an operational director?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.

What are the key skills and qualifications needed to thrive as an operational director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.

What are some common challenges faced by operational directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

What are the most commonly searched types of Operational jobs in Raleigh, NC?

The most popular types of Operational jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Operational Director jobs?

Cities near Raleigh, NC with the most Operational Director job openings:

Operational Director jobs near you
Infographic showing various Operational Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,668 per year, or $50.3 per hour.

Director, Regional Operations - Central NC

FastMed Urgent Care

Cary, NC • On-site

$120 - $190/hr

Other

Posted 19 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director, Regional Operations - Central NC

Full Time Exec Sen Off Mgr Cary, NC, US

7 days ago Requisition ID: 2300

The Regional Director of Operations Central North Carolina, will be required to travel to the following North Carolina cities/clinic sites on a consistent basis: Burlington, Cary, Durham, Fuquay Varina, Garner, Greensboro, Henderson, High Point, Raleigh, Roxboro, Sandford.

POSITION SUMMARY:

The Regional Director of Operations will oversee the management of all Center Managers in their designated region, and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director’s team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.

DUTIES AND RESPONSIBILITIES:

  • Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
    • Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
    • Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team
    • Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.
    • Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
    • Successful hiring and onboarding of Center Managers
    • Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers’ job roles
    • Performance management, including ongoing effective coaching and feedback
    • Ensuring superior Patient Satisfaction as measured by
      • Google Ratings
      • Total Visits (Urgent Care, Primary Care, Workers’ Compensation)
  • Implements and manages Joint Commission standards and processes to ensure clinics are compliant
  • Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance
  • Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
  • Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
  • Strive to embody FastMed’s core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed’s philosophy of Compassionate Hospitality
  • Leads the process of front desk collections and time of service payments
  • Other duties as assigned
QUALIFICATIONS:

EDUCATION: Minimum of an Associate Degree is required. Bachelor’s degree is preferred

EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting

SKILLS:

  • Process improvement experience required
  • Ability to manage and resolve conflict
  • Proficiency with critical thinking
  • Computer proficiency in Windows based software
  • Workflow management and process improvement
  • Experience with electronic medical records (EMRs), EPIC preferred
  • Experience with front and back office clinic operations
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