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Operational Assistant Jobs in Springfield, MA (NOW HIRING)

Citi Trends

Assistant Manager

West Springfield, MA · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Clay Cabinets LLC

Office Assistant

Manchester, CT · On-site

$19.25/hr

Support daily office operations and administrative tasks * Assist ownership and staff with scheduling and coordination Customer & Vendor Communication * Communicate with customers regarding ...

Citi Trends

Assistant Manager

Hartford, CT · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Citi Trends

Assistant Manager

West Springfield, MA · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Citi Trends

Assistant Manager

Windsor, CT · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Talcott Financial Group

Assistant Treasurer

Hartford, CT · On-site

$220K - $270K/yr

The Assistant Treasurer, Capital Markets is an execution-focused treasury professional who supports ... Coordinate with Finance and Operations to support cash flow forecasting, settlement processes ...

Talcott Financial Group

Assistant Treasurer

Hartford, CT · On-site

$150 - $230/hr

The Assistant Treasurer, Capital Markets is an execution‑focused treasury professional who ... Coordinate with Finance and Operations to support cash flow forecasting, settlement processes ...

Balance Professional

Office Assistant

Palmer, MA · On-site

$22/hr

Pay: $22.00 per hour Office Administrative Assistant We are currently seeking Office Administrative ... Support daily office operations * Communicate with customers and staff Qualifications: * Previous ...

Citi Trends

Assistant Store Manager

Springfield, MA · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

AEG Vision

Licensed Assistant Manager

Springfield, MA · On-site

The Licensed Assistant Practice Manager supports the Practice Manager with daily practice operations, patient flow, team coordination, and service execution. This is a hands-on developmental ...

AEG Vision

Licensed Assistant Manager

Springfield, MA · On-site

The Licensed Assistant Practice Manager supports the Practice Manager with daily practice operations, patient flow, team coordination, and service execution. This is a hands-on developmental ...

Jdgroupnam

Assistant Manager

Sturbridge, MA · On-site

$14.25/hr

Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and ...

New

Hibbett Sports

Assistant Manager

Springfield, MA · On-site

$12.65/hr

Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and ...

Hibbett Sports

Assistant Manager

Goshen, MA · On-site

$12.65/hr

Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and ...

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Operational Assistant information

See Springfield, MA salary details

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$30

How much do operational assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for operational assistant in Springfield, MA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational assistant?

To thrive as an Operational Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate’s degree. Familiarity with office software like Microsoft Office Suite, scheduling systems, and basic data entry tools is typically required. Excellent communication, time management, and problem-solving abilities help Operational Assistants excel in dynamic environments. These skills and qualities are important because they ensure smooth daily operations, effective team support, and efficient workflow management.

What are some common challenges faced by operational assistants, and how can they be effectively managed?

Operational Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, managing documentation, and supporting various departments. A common challenge is balancing urgent requests with ongoing responsibilities, which requires strong organizational and time management skills. Building clear communication channels with team members and proactively prioritizing tasks can help manage workload effectively. Additionally, being adaptable and open to learning new processes is essential for thriving in dynamic operational environments.

What is the difference between Operational Assistant vs Administrative Assistant?

AspectOperational AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often some college coursework or certifications in office administration
Work EnvironmentBusiness operations, logistics, and support teams within various industriesOffice settings, handling clerical and administrative tasks
Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectorsCommon in corporate, healthcare, education, and government offices
Search & Comparison IntentFocuses on operational support, logistics, and process managementCenters on clerical, scheduling, and administrative duties

The main difference between an Operational Assistant and an Administrative Assistant lies in their focus areas. Operational Assistants primarily support business operations and logistics, while Administrative Assistants handle clerical and office management tasks. Both roles require similar credentials but serve different functions within organizations.

How much does an operational assistant get paid?

The average salary for an operational assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does an operational assistant do?

An operational assistant supports daily business functions by handling administrative tasks, coordinating schedules, managing communication, and assisting with operational processes. They often use tools like spreadsheets and office software and may need strong organizational and communication skills. The role typically involves working in an office environment and may require attention to detail and multitasking abilities.

What does an operational assistant get paid?

The average salary for an operational assistant ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Operational jobs in Springfield, MA?

The most popular types of Operational jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Operational Assistant jobs?

Cities near Springfield, MA with the most Operational Assistant job openings:

Operational Assistant jobs near you
Infographic showing various Operational Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,077 per year, or $19.7 per hour.

Business Assistant

Bay Path University

East Longmeadow, MA • On-site

$15 - $17/hr

Full-time

Posted 5 days ago

Job description

JOB SUMMARY:
The Health Science Center (HSC) Business Assistant is critical to the smooth operation of the HSC and interacts regularly with potential and current students, faculty, staff, and external guests.
This position is a 22.5 hour a week position, (7.5) hours/day, 3 days a week. This person is responsible for providing IT, administrative, and general office support to those in the Ryan Health Center during assigned weekdays when classes/sessions are in progress. The Business Assistant acts as a representative of the University, providing excellent customer service. This position assists the East Longmeadow faculty and staff with oversight of campus operations during scheduled hours.
QUALIFICATIONS AND SPECIAL SKILLS:
The HSC Business Assistant must possess excellent communication and office skills, be pleasant and engaging, multitask, be team-oriented, and strive to resolve challenges as they arise. As a front-line representative of the HSC, the HSC Business Assistant must possess knowledge of HSC departmental functions and be supportive of and passionately believe in the University's mission.
ESSENTIAL JOB FUNCTIONS:
  • Oversee and support the daily operations of the HSC
  • Receive and transfer telephone calls on the HSC's main switchboard efficiently and accurately to the appropriate staff or faculty member in a professional and pleasant manner. Takes messages when necessary.
  • Start computers and set up technology and presentation equipment in all related classrooms before each class, and ensure that computers and related IT equipment are operational, especially in high-tech rooms if needed.
  • Break down technology and presentation set-ups at the end of the day and store and secure as required.
  • Provide IT assistance as needed throughout the shift.
  • Provide excellent customer service to students, faculty, and staff.
  • Photocopy documents (may include confidential information) as needed.
  • Be aware of FERPA and HIPAA regulations in handling confidential information
  • Respond to student questions and concerns in a professional and empathetic manner. Refer students to proper resources as needed.
  • Greet visitors in a friendly, welcoming, and professional manner.
  • Is familiar with all facets of the HSC facility and its operations and provides general supervision and support of the facility.
  • Communicate with Campus Public Safety and 911 when needed.
  • Assist with maintaining the smooth operation of the HSC facility, including monitoring IT equipment (e.g., PCs and printers) with the ITS department. This person in this position will be trained to troubleshoot PC, AV, and printer issues, act as the first line of defense if such problems arise, and collect and report facility-related problems in a timely fashion to the appropriate University staff.
  • Perform other duties and accept additional responsibilities as requested by the departmental supervisor.
  • Complete administrative tasks requested by BPU staff and/or faculty.
  • Provide assistance and guidance for mail and package deliveries made to HSC.
  • Adhere to University policies and procedures and work cooperatively with other University departments across all locations.
  • Must be willing to drive to other locations and/or Bay Path campuses, and as needed, for pick up or delivery of materials or other University-related items.
  • Be able to respond to emergency procedures, if needed.
  • Attend training as required.
  • Perform any other duties or tasks as assigned by the University.

OTHER RESPONSIBILITIES:
  • May be called upon to assist with emergency situations in a professional and effective manner.
  • If you operate a university-owned, leased, or personal vehicle at any time while performing your duties, you must follow all policies and procedures outlined in the Operations Manual. Additionally, you must report any driving offense, on or off company time, which causes a loss, suspension, or any other change in your license status. You must report this change within one business day of the offense. You can report this change to the Human Resources Department or your direct supervisor. Failure to do so can lead to disciplinary action, up to and including termination.

This list of essential job functions and other responsibilities is representative of those duties and responsibilities that are required of this position. However, the list is not to be considered as all-inclusive. A supervisor or director may assign other duties and/or other duties at alternate locations to meet the mission requirements of the HSC and cooperation of all personnel is expected to carry out the mission.
QUALIFICATIONS:
  • High School graduate or GED.
  • Ability to troubleshoot IT issues related to computer hardware and software, as well as presentation equipment.
  • Ability to work independently and effectively problem-solve.
  • Able to work with confidential material with integrity and discretion.
  • Ability to report to work on time for scheduled work shifts.
  • Detail-oriented with excellent organizational skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to prioritize multiple responsibilities and adhere to deadlines.
  • Excellent computer skills, including word processing, Publisher, PowerPoint, and Excel.
  • Excellent customer service skills.
  • Ability to handle confidential information with discretion.
  • Valid driver's license.
  • Must successfully pass the online safe Driving Course (within 15 days of hire) and driving record check at time of hire and annually thereafter.
  • Willing to work evenings and/or weekends.
  • Ability to adhere to University policies and procedures.
  • Ability to establish and maintain effective working relationships with all members of the University community including students, faculty, staff, and administrators.
  • Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines.
  • All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment.
  • General knowledge of the University's mission, purpose, and goals, and the role this position plays in achieving those goals.

Apply