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Operational Assistant Jobs in Springfield, MA (NOW HIRING)

Life Time

Facility Operations Team Member

Westfield, MA · On-site

Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...

Aldi

Assistant Manager (Retail Operations)

Chicopee, MA · On-site

$28/hr

... operational action plans while identifying training opportunities to develop and grow the team ... assist their direct reports in achieving enhanced performance • Understands the overarching ...

Cna

General Liability Claims Manager

Glastonbury, CT · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... operations and coverage resources, providing insights to underwriters, partnering with SIU and ...

Citi Trends

Assistant Manager

Windsor, CT · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Citi Trends

Assistant Manager

East Hartford, CT · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

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All JobsOperational JobsOperational Assistant JobsOperational Assistant Jobs in Springfield, MA

Operational Assistant information

See Springfield, MA salary details

$11

$19

$30

How much do operational assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for operational assistant in Springfield, MA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational assistant?

To thrive as an Operational Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate’s degree. Familiarity with office software like Microsoft Office Suite, scheduling systems, and basic data entry tools is typically required. Excellent communication, time management, and problem-solving abilities help Operational Assistants excel in dynamic environments. These skills and qualities are important because they ensure smooth daily operations, effective team support, and efficient workflow management.

What are some common challenges faced by operational assistants, and how can they be effectively managed?

Operational Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, managing documentation, and supporting various departments. A common challenge is balancing urgent requests with ongoing responsibilities, which requires strong organizational and time management skills. Building clear communication channels with team members and proactively prioritizing tasks can help manage workload effectively. Additionally, being adaptable and open to learning new processes is essential for thriving in dynamic operational environments.

What is the difference between Operational Assistant vs Administrative Assistant?

AspectOperational AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often some college coursework or certifications in office administration
Work EnvironmentBusiness operations, logistics, and support teams within various industriesOffice settings, handling clerical and administrative tasks
Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectorsCommon in corporate, healthcare, education, and government offices
Search & Comparison IntentFocuses on operational support, logistics, and process managementCenters on clerical, scheduling, and administrative duties

The main difference between an Operational Assistant and an Administrative Assistant lies in their focus areas. Operational Assistants primarily support business operations and logistics, while Administrative Assistants handle clerical and office management tasks. Both roles require similar credentials but serve different functions within organizations.

How much does an operational assistant get paid?

The average salary for an operational assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does an operational assistant do?

An operational assistant supports daily business functions by handling administrative tasks, coordinating schedules, managing communication, and assisting with operational processes. They often use tools like spreadsheets and office software and may need strong organizational and communication skills. The role typically involves working in an office environment and may require attention to detail and multitasking abilities.

What does an operational assistant get paid?

The average salary for an operational assistant ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Operational jobs in Springfield, MA?

The most popular types of Operational jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Operational Assistant jobs?

Cities near Springfield, MA with the most Operational Assistant job openings:

Operational Assistant jobs near you
Infographic showing various Operational Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,077 per year, or $19.7 per hour.

Assistant Operations Manager (BDL)

CLEAR

Windsor Locks, CT • On-site

$25.50/hr

Full-time

Re-posted 20 days ago

CLEAR rating

6.6

Company rating: 6.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

51st of 118 rated security

Job description

The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.
Key Responsibilities Include:
  • Spend 80% of time on the floor in a customer-facing environment at the airport
  • Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
  • Monitor & drive security, service & sales on each shift
  • Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach, mentor, and train the team to meet sales and customer service goals and standards
  • Oversee asset control & devices - understand how our technology works & be able to troubleshoot when necessary
  • Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
  • Manage incident prevention and responses
  • Attend station management team meetings

Ideal candidates will have:
  • 1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
  • Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
  • Ability to manage multiple priorities in an ever-changing environment
  • Strong organizational skills with the ability to manage multiple priorities and tasks
  • Proficiency in using technology daily in your work
  • Ability to stand/walk for extended periods of time
  • Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
  • Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
  • Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment

About CLEAR:
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
Note: The SF-85 background check is adjudicated by the Department of Homeland Security. This screening may include, but is not limited to, additional criminal screening, credit checks, and verification of identity and citizenship or immigration status, as required by federal security screening standards.
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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