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Operational Assistant Jobs in Springfield, MA (NOW HIRING)

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Operational Assistant information

See Springfield, MA salary details

$11

$19

$30

How much do operational assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for operational assistant in Springfield, MA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational assistant?

To thrive as an Operational Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate’s degree. Familiarity with office software like Microsoft Office Suite, scheduling systems, and basic data entry tools is typically required. Excellent communication, time management, and problem-solving abilities help Operational Assistants excel in dynamic environments. These skills and qualities are important because they ensure smooth daily operations, effective team support, and efficient workflow management.

What are some common challenges faced by operational assistants, and how can they be effectively managed?

Operational Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, managing documentation, and supporting various departments. A common challenge is balancing urgent requests with ongoing responsibilities, which requires strong organizational and time management skills. Building clear communication channels with team members and proactively prioritizing tasks can help manage workload effectively. Additionally, being adaptable and open to learning new processes is essential for thriving in dynamic operational environments.

What is the difference between Operational Assistant vs Administrative Assistant?

AspectOperational AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often some college coursework or certifications in office administration
Work EnvironmentBusiness operations, logistics, and support teams within various industriesOffice settings, handling clerical and administrative tasks
Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectorsCommon in corporate, healthcare, education, and government offices
Search & Comparison IntentFocuses on operational support, logistics, and process managementCenters on clerical, scheduling, and administrative duties

The main difference between an Operational Assistant and an Administrative Assistant lies in their focus areas. Operational Assistants primarily support business operations and logistics, while Administrative Assistants handle clerical and office management tasks. Both roles require similar credentials but serve different functions within organizations.

How much does an operational assistant get paid?

The average salary for an operational assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does an operational assistant do?

An operational assistant supports daily business functions by handling administrative tasks, coordinating schedules, managing communication, and assisting with operational processes. They often use tools like spreadsheets and office software and may need strong organizational and communication skills. The role typically involves working in an office environment and may require attention to detail and multitasking abilities.

What does an operational assistant get paid?

The average salary for an operational assistant ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Operational jobs in Springfield, MA?

The most popular types of Operational jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Operational Assistant jobs?

Cities near Springfield, MA with the most Operational Assistant job openings:

Operational Assistant jobs near you
Infographic showing various Operational Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,077 per year, or $19.7 per hour.

Operations Assistant

IR Benefit Solutions, LLC

Hartford, CT • On-site

$22.80 - $25/hr

Other

Retirement, PTO

Posted 2 days ago

New

Job description

Job Summary

We are seeking a proactive and detail-oriented Operations Assistant to join our dynamic team. In this vital role, you will support daily office functions, streamline administrative processes, and ensure smooth communication across departments. Your energetic approach and organizational skills will help maintain an efficient work environment, enabling our team to deliver exceptional service and operational excellence. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a vibrant workplace.


Duties

  • Operate multi-line phone systems, handle incoming calls, and relay messages promptly and accurately
  • Maintain organized filing systems, including document scanning, data entry, and record keeping of confidential information
  • Support office management activities such as supply ordering, calendar coordination, and appointment scheduling
  • Provide excellent customer service by addressing client inquiries and supporting client communication efforts
  • Perform clerical duties such as proofreading documents, preparing reports, and managing correspondence to ensure accuracy and clarity
  • · Prepare (print and compile) select field material.
  • SDS support – data entry, print and assemble binders.
  • Prepare shipments for couriers.
  • Maintenance of office equipment (including but not limited to communicating with vendors for troubleshooting, parts & services, supply inventory).
  • Assist with lite marketing, and research OSHA citations maintaining an on-going record of communications.
  • Maintain a clean and organized office environment and entryways.
  • Performs other related duties as assigned by company Director, Business Manager.
  • Assist with task management in Asana platform.
  • Review client documentation for task identification.
  • Assist with uploading and document processing in Zoho client database.
  • Updating document templates for new clients.


Requirements

  • Proven office experience with strong organizational skills and attention to detail
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy in general
  • Experience with Asana or similar project management software is highly desirable
  • Excellent phone communication skills with professional phone etiquette and the ability to handle multiple lines efficiently
  • Demonstrated ability to handle confidential information responsibly with integrity
  • Strong typing skills for data entry and document preparation along with proofreading capabilities
  • Ability to manage time effectively in a fast-paced environment while maintaining accuracy
  • Discernment for task priorities in an environment where multiple projects are going on
  • Prior experience in administrative support or personal assistant roles is required


Join us as an Operations Assistant and become a key contributor to our efficient office environment! We value energetic individuals who are eager to support our team’s success through excellent organizational skills, technical proficiency, and outstanding customer service. This paid role offers a rewarding chance to grow your career in office management while making a meaningful impact every day.


Pay: $22.80 - $25.00 per hour


Benefits:

  • 401(k) matching
  • Health savings account
  • Paid time off


Experience:

  • Office : 2 years (Required)
  • Microsoft Office applications


Shift availability:

  • Day Shift (Required)
  • Work Location: In-person

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