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Operational Assistant Jobs in Springfield, IL (NOW HIRING)

Citi Trends

Assistant Manager

Springfield, IL · On-site

Assistant Store Manager Job Posting About Citi Trends Citi Trends is a leading off-price value ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Citi Trends

Assistant Manager

Springfield, IL

Assistant Store Manager Job Posting About Citi Trends Citi Trends is a leading off-price value ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Sonic Drive-In

Assistant Manager

Taylorville, IL · On-site

Lead and manage drive-in operations during shift to provide an optimal guest experience * Manage ... * Assist with preparation and maintenance of drive-in records * Comply with and enforce all company ...

Sonic

Assistant Manager

Taylorville, IL · On-site

Lead and manage drive-in operations during shift to provide an optimal guest experience * Manage ... * Assist with preparation and maintenance of drive-in records * Comply with and enforce all company ...

Helzberg

Office Assistant

Springfield, IL · On-site

$15 - $17.50/hr

The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals. Key responsibilities include:

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Operational Assistant information

See Springfield, IL salary details

$10

$19

$30

How much do operational assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for operational assistant in Springfield, IL is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.16 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operational Assistants, and how can they be effectively managed?

Operational Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, managing documentation, and supporting various departments. A common challenge is balancing urgent requests with ongoing responsibilities, which requires strong organizational and time management skills. Building clear communication channels with team members and proactively prioritizing tasks can help manage workload effectively. Additionally, being adaptable and open to learning new processes is essential for thriving in dynamic operational environments.

What is the salary of an operations assistant?

The salary of an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Benefits and work environment also influence overall compensation.

What does an operational assistant do?

An operational assistant supports daily business functions by handling administrative tasks, coordinating schedules, managing communication, and assisting with operational processes. They often use tools like spreadsheets and office software and may need strong organizational and communication skills. The role typically involves working in an office environment and may require familiarity with specific procedures or systems.

What is the highest paid assistant job?

The highest paid assistant roles are often executive assistants or personal assistants to top executives, with salaries reaching six figures in some cases. These positions typically require extensive experience, advanced organizational skills, and proficiency with office management tools. Compensation varies based on industry, location, and level of responsibility.

What is the difference between Operational Assistant vs Administrative Assistant?

AspectOperational AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often some college coursework or certifications in office administration
Work EnvironmentBusiness operations, logistics, and support teams within various industriesOffice settings, handling clerical and administrative tasks
Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectorsCommon in corporate, healthcare, education, and government offices
Search & Comparison IntentFocuses on operational support, logistics, and process managementCenters on clerical, scheduling, and administrative duties

The main difference between an Operational Assistant and an Administrative Assistant lies in their focus areas. Operational Assistants primarily support business operations and logistics, while Administrative Assistants handle clerical and office management tasks. Both roles require similar credentials but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as an Operational Assistant, and why are they important?

To thrive as an Operational Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate’s degree. Familiarity with office software like Microsoft Office Suite, scheduling systems, and basic data entry tools is typically required. Excellent communication, time management, and problem-solving abilities help Operational Assistants excel in dynamic environments. These skills and qualities are important because they ensure smooth daily operations, effective team support, and efficient workflow management.

Is operations a high paying job?

Operational Assistant roles typically offer entry-level to mid-range salaries, which are generally lower than those of managerial or specialized positions. Compensation varies based on industry, location, experience, and company size, but operations jobs are often considered moderate in pay compared to other business roles.
What are the most commonly searched types of Operational jobs in Springfield, IL? The most popular types of Operational jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Operational Assistant jobs? Cities near Springfield, IL with the most Operational Assistant job openings:
Operational Assistant jobs near you
Account Operations Specialist

Account Operations Specialist

Mercer Advisors

Springfield, IL • On-site

Other

Posted 10 days ago

Mercer Advisors rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary:

The primary focus of an Operations Assistant I is to provide administrative and operational support to the brokerage operations team in servicing client accounts and fulfilling operational requests. This role is responsible for executing routine tasks with accuracy and timeliness while learning brokerage processes, systems, and compliance requirements.
As an Operations Assistant, you will contribute to the efficiency and effectiveness of MA Brokerage Solutions by supporting day-to-day operations and ensuring a high level of service for internal partners and clients. You will work in a collaborative, team-oriented environment and develop foundational skills necessary for progression within brokerage operations.

Responsibilities: 

  • Provide day-to-day operational and administrative support
  • Process routine transactions such as account updates and maintenance
  • Completes paperwork for client onboarding
  • Maintain data integrity across systems (Junxure, Laserfiche, Aspen)
  • Assist with onboarding and account setup
  • Support account transfers and lifecycle events
  • Respond to internal requests and escalate complex issues
  • Partner with team members to complete requests
  • Follow established workflows and procedures
  • Field inbound client calls
  • Provide front desk coverage
  • Assist with general administrative tasks
  • Participating in training and development
  • Other duties as needed

Requirements:

Education:

  • High School diploma with a bachelor's degree preferred

Experience:

  • 1-2 years office experience desired
  • Financial services industry preferred
  • Prior experience working in an office environment with a customer service focus helpful

Job Skills:

  • Ability to prioritize in a fast-paced environment while maintaining client focus and demonstrating attention to detail
  • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors
  • Excellent verbal and written communications skills a must
  • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Junxure) a plus.
  • Strong desire for continuous self-learning and professional growth

Competencies:

INTERPERSONAL EFFECTIVENESS

Teamwork & Collaboration

Actively practices teamwork and collaboration within and beyond the assigned team

Work Environment

Contributes to a positive work environment; builds appropriate rapport with other team members

Balancing Priorities

Balances competing priorities and manages time pressures with composure

Trustworthiness

Instills trust across the Firm as someone who can be counted on for honesty, integrity and reliability

Professional Presence

Demonstrates commitment to professional behaviors - punctuality, attendance, appropriate office conduct, responsiveness, and follow-through

Communications

Presents oral and written communications in a concise and well-organized form

LEADERSHIP

Vision & Values

Understands and consistently demonstrates full commitment to HYA & Mercer Advisors Guiding Principles

Talent Development

Proactively takes on new work.  Actively seek feedback from team members and Wealth Management leaders.  Assists with training and mentors' new employees as needed.

Innovative & Change Management

Seeking to learn and apply new approaches and processes.  May begin to identify/suggest process improvements.

Firm-building

Represents the Firm in a professional manner

Driving Results

Understands and supports meeting KPI goals

Work Schedule:  Monday through Friday, 8:00AM - 5:00PM.

Working Conditions:  Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a workstation, no heavy lifting over 10 lbs.

What Mercer Advisors employees say

Hours and flexibility

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