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Operational Assistant Jobs in Massachusetts (NOW HIRING)

... operational cycles, and ensure requests are completed in accordance with established procedures ... The Assistant escalates issues as needed and contributes to a consistent, client-focused operating ...

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Operational Assistant information

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$12

$21

$33

How much do operational assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operational assistant in Massachusetts is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by operational assistants, and how can they be effectively managed?

Operational Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, managing documentation, and supporting various departments. A common challenge is balancing urgent requests with ongoing responsibilities, which requires strong organizational and time management skills. Building clear communication channels with team members and proactively prioritizing tasks can help manage workload effectively. Additionally, being adaptable and open to learning new processes is essential for thriving in dynamic operational environments.

What is the difference between Operational Assistant vs Administrative Assistant?

AspectOperational AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often some college coursework or certifications in office administration
Work EnvironmentBusiness operations, logistics, and support teams within various industriesOffice settings, handling clerical and administrative tasks
Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectorsCommon in corporate, healthcare, education, and government offices
Search & Comparison IntentFocuses on operational support, logistics, and process managementCenters on clerical, scheduling, and administrative duties

The main difference between an Operational Assistant and an Administrative Assistant lies in their focus areas. Operational Assistants primarily support business operations and logistics, while Administrative Assistants handle clerical and office management tasks. Both roles require similar credentials but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as an operational assistant?

To thrive as an Operational Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate’s degree. Familiarity with office software like Microsoft Office Suite, scheduling systems, and basic data entry tools is typically required. Excellent communication, time management, and problem-solving abilities help Operational Assistants excel in dynamic environments. These skills and qualities are important because they ensure smooth daily operations, effective team support, and efficient workflow management.
What are the most commonly searched types of Operational jobs in Massachusetts? The most popular types of Operational jobs in Massachusetts are:
What are popular job titles related to Operational Assistant jobs in Massachusetts? For Operational Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Operational Assistant jobs in Massachusetts look for? The top searched job categories for Operational Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Operational Assistant jobs? Cities in Massachusetts with the most Operational Assistant job openings:
Infographic showing various Operational Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,019 per year, or $21.6 per hour.

Administrative & Operations Assistant

Boston College

Chestnut Hill, MA • On-site

$25.60 - $32.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Boston College rating

8.7

Company rating: 8.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

55th of 617 rated colleges and universities


Job description

Boston College Introduction
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.
Job Description
This position is a first point of contact within the Dean's office and provides administrative support to the Associate Dean, Finance & Administration to facilitate daily operations and as back-up support for the Dean. He/she coordinates school-wide events, search committee activities, coordinates student work-study, manages calendars, conference rooms, orders supplies and facility management activities. Operating in a high-volume, fast-paced environment, this role demands unwavering professionalism, resourcefulness, and strong problem-solving and decision-making skills. The ideal candidate will deliver positive, customer-focused responses to a wide and diverse variety of requests and inquiries.
Major Responsibilities:
School Calendar & Room Scheduling: Create and maintain school calendar including the scheduling of all meetings required by the Articles of Governance in the management of the school. Communicate with school leadership to ensure all meetings are properly scheduled in a timely manner. Ensure rooms are properly furnished for related functions. Coordinate room reservation system for Faculty, Staff, and Student organizations, including, when applicable, meal arrangements and materials for meetings.
School Events: Coordinate all aspects of school events including: Secure event space through EM reservation system or CSON school calendar. Order food through EM or outside vendors. Send out calendar invites and manage RSVP list. Work with various departments (A/V, IT, MTS) on campus to ensure event runs smoothly and efficiently. Organize and monitor event timelines and ensure deadlines are met. Participate in all efforts to publicize event. Assist with any necessary travel arrangements. Is the first contact for the Pinnacle Lecture series.
Dean's Office Reception: Primary source of visitor management within the dean's suite. Responsible for screening visitors and triaging their needs to ensure that appropriate access is provided. Responsible for facilities management duties to include oversight of all building requests, repairs, and office moves. Oversee office equipment and supplies, and maintaining inventory of the office, supply closets and program supplies. Serve as liaison with outside offices, such as Events Management, Facilities, Housekeeping, and Media Technology Services. Facilitate office communication with Faculty, Staff, and Alumni and manage CSON Listserv. Manage swipe access through campus groups. Supervise work study students.
Search Committee Coordination: Primary staff interface for all search candidate. Coordinate travel arrangements, all dining reservations related to candidate interviews. Arrange all room reservations to facilitate interview process. Arrange all required food deliveries. Provide interview packets with all itinerary details. Ensure candidate is provided with a chaperone for all transition periods throughout the visit.
Position Details:
Department: 058001 - Dean School of Nursing
Position: 00003115 - Administrative Assistant / School Of Nursing
Grade: 2ND
Hiring Range: $25.60/hr to $32.01/hr. Pay rate commensurate with relevant experience.
Requirements
* 2+ years of administrative support experience, preferably in a high-paced, visible and demanding environment.
* Must have excellent communication and interpersonal skills
* Must have ability to understand organizational priorities and high degree of flexibility to handle changing priorities
* Ability to exercise good judgment and respect for confidentiality
* Must have ability to work both as a team and independently (with supervision resources available)
* Requires excellent computer skills including proficiency MS Office, Google Drive.
* Requires a customer-focused individual willing to resolve issues and able to find resources to assist in resolution as needed
Preferred
* Baccalaureate degree preferred
* Administrative support experience preferably in a high-paced, highly visible and demanding environment
Closing Statement
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
  • Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.
Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.

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