ZipRecruiter

Log In

1

Operational Director Jobs in Massachusetts (NOW HIRING)

RSM Global

Operations Director

Boston, MA · On-site

Operational Team Management * Provide oversight, performance management, development, coaching and ... team environment - direct or indirectly * Experience in navigating in a matrix reporting ...

RSM

Operations Director

Boston, MA

Operational Team Management * Provide oversight, performance management, development, coaching and ... team environment - direct or indirectly * Experience in navigating in a matrix reporting ...

Boston Medical Center

Director of Operations

Boston, MA · On-site

$97K - $141K/yr

The Operations Director is responsible for the management of services across one or more sections ... Proven ability to translate a strategic plan into operational policy. * Demonstrated track record ...

Cooper Connect

Director Of Operations

Boston, MA

$74K - $85K/yr

Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant * Building high-performance teams, identifying and coaching ...

UG2

Senior Operations Director

Boston, MA · On-site

Operational site-based role. * Ability to lift up to 45 pounds. * Attention to detail, organization ... Direct and monitor activities of custodial contractors working within the facility, ensuring that ...

Lumanity

Director, Sales Operations

Boston, MA

Responsibilities / Position overview We are seeking a commercially minded Director, Sales ... Reporting to the CFO/COO, you'll combine financial insight, commercial analytics, and operational ...

Monogram Foods

Director, Operations (33441)

Haverhill, MA · On-site

$190K - $195K/yr

Director, Operations About Monogram Foods A leading food manufacturer, Monogram Foods specializes ... In addition, the position will continually review all operational procedures, with a view to ...

next page

Showing results 1-20

All JobsOperational JobsOperational Director JobsOperational Director Jobs in Massachusetts

Operational Director information

See Massachusetts salary details

$37.1K

$117.6K

$196K

How much do operational director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for operational director in Massachusetts is $117,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $148,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by operational directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

What is an operational director?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.

What are the key skills and qualifications needed to thrive as an operational director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.

What are the most commonly searched types of Operational jobs in Massachusetts?

The most popular types of Operational jobs in Massachusetts are:

What cities in Massachusetts are hiring for Operational Director jobs?

Cities in Massachusetts with the most Operational Director job openings:

Operational Director jobs near you
Infographic showing various Operational Director job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,600 per year, or $56.5 per hour.

Operations Director

RSM Global

Boston, MA • On-site

Full-time

Posted 10 days ago

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Outstanding opportunity to join our Consulting Operations team, which is a cohesive, high-performing group! Consulting Operations supports the practice by collaborating with all functional areas and enabling solutions that optimize resource and financial performance, minimize risk, and maximize client experience.
The Operations role is responsible for providing operational support to our leaders and service teams with a focus on - Strategic Leadership, Strategic Implementation and Operational Optimization. In this capacity, operations is accountable to ensure tools, processes, and systems exist and effectively support the delivery of quality services to RSM's clients.
Strategic Leadership
  • Support and Execution
    • Supports leadership and ensures the smooth functioning of the organization. Amplifying the leaders effectiveness and help translating strategic vision into action.
    • Act as a strategic partner, managing key initiatives, facilitating communication
    • Partner strategically with assigned Consulting Leader to develop leadership meeting objectives and agendas, facilitate leadership meetings, and provide management oversight to strategic and tactical imperatives.
    • Participate in and contribute to the development and execution of growth strategies.
  • Performance Analysis
    • Utilize performance reports and systems to turn financial data into insight, monitoring profitability and plan attainment, giving leaders the reporting they need to run the business.

Strategy Implementation Management
  • Initiative Management
    • Participate in turning strategic objectives into actionable initiatives, developing implementation plans and performance measurements for the ongoing success of the initiative. Recognizing and determining the appropriate corrective action to ensure projects are delivered on time, within budget and scope.
    • Provide interim hands-on leadership, management and oversight to troubled initiatives on an as-needed basis.
  • Change Management
  • Partner with Consulting Leaders to provide change management support for internal initiatives

Operational Optimization
  • Responsible for facilitating operational effectiveness with all internal functions, ensuring all supporting functions are in alignment with the business requirements.
  • Business Lifecycle Support - Provide business lifecycle process (lead generation to engagement closure) and systems knowledge support to consulting leaders and team members.
  • Act as an operations SME on technology deployments to ensure all business requirements are met.

Operational Team Management
  • Provide oversight, performance management, development, coaching and exit-counseling of assigned operational team members.

REQUIRED QUALIFICATIONS
  • Bachelor's degree required
  • Minimum of 10 years' experience working with management level individuals
  • Minimum of 5 years' experience working in a professional services firm; preferred experience in corporate development, transactions, and/or collaborating with the office of the CFO
  • Previous experience in managing others in a team environment - direct or indirectly
  • Experience in navigating in a matrix reporting environment solving/resolving complex issue
  • Advanced Microsoft Office skills (Excel, PowerPOint, Word, Outlook)
  • Strong financial skills, including analysis skills

SPECIAL REQUIREMENTS SPECIFIC TO JOB
  • Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists - Required
  • Ability to work effectively with all levels of employees including senior leadership - Required
  • Ability to work autonomously and as a team leader - Required
  • Strong problem solving and analysis skills - Required
  • Strong organization, prioritization and time management skills - Required
  • Requires strong analytical skills and the ability to process financial information for reasonableness and accuracy.
  • Ability to supervise and review the results of projects or assignments
  • Ability to train, mentor and provide guidance and feedback to other team members

LEADERSHIP SKILLS
  • Required to effectively communicate across all levels; knows audience and adapts appropriately, effective facilitation/presentation skills and strong listening skills
  • Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities - Required
  • Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business improvement, and serve as a model of change - Required
  • Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential - Required
  • Ability to define a business requirements, present options and secure management buy-in on appropriate solutions
  • Ability to support and assist with change implementation

PREFERRED REQUIREMENTS
  • Project management certification or formal project management training, preferred

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $136,800 - $242,000
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
RSM International logo

About RSM International

Sourced by ZipRecruiter

RSM International is a leading global network of audit, tax, and consulting firms. Headquartered in Chicago, Illinois, US, the firm focuses on providing an exceptional range of professional services to empower clients to move forward with confidence. RSM International was established in 1964 and has since grown to encompass firms in more than 120 countries. The firm's mission is guided by a deep understanding of what clients need to help drive their businesses forward, combined with the international reach of RSM firms worldwide.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Social media

FacebookTwitter

View All RSM International Jobs

Apply