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Operational Account Manager Jobs in Addison, IL (NOW HIRING)

Spot Inc.

Account Manager

Chicago, IL

$56K/yr

Our Account Managers leverage Spot's services and freight solutions to identify potential new ... FREIGHT OPERATIONS: Maintaining operational efficiencies for customer's freight through; load ...

Transfr

Account Manager

Chicago, IL · Remote

$80K - $100K/yr

Continuously improve renewal and expansion processes to drive operational efficiency and consistency. Minimum Qualifications: * 2-3 years of experience in renewals or account management within SaaS ...

Allied Universal

Account Manager

Glenview, IL · On-site

$67K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

Transfr

Account Manager

Chicago, IL · Remote

$80K - $100K/yr

Continuously improve renewal and expansion processes to drive operational efficiency and consistency. Minimum Qualifications: * 2-3 years of experience in renewals or account management within SaaS ...

Jack Morton Worldwide

Account Manager

Chicago, IL

$250K - $500K/yr

Possess strong operational knowledge of Jack Morton systems, tools & processes as it relates to ... Manage all account related needs including, but not limited to: * Inventories * Show site ...

Jack Morton Worldwide

Account Manager

Addison, IL · On-site

$250K - $500K/yr

Possess strong operational knowledge of Jack Morton systems, tools & processes as it relates to ... Manage all account related needs including, but not limited to: * Inventories * Show site ...

Jack Morton Worldwide

Account Manager

Chicago, IL

$250K - $500K/yr

Possess strong operational knowledge of Jack Morton systems, tools & processes as it relates to ... Manage all account related needs including, but not limited to: * Inventories * Show site ...

The Planet Group

Account Manager

Chicago, IL · On-site

$70K - $110K/yr

As an Account Manager , you will be responsible for managing client accounts within Launch ... Partner with finance and operations teams to manage invoicing and revenue recognition Client ...

Jack Morton Worldwide

Account Manager

Addison, IL · On-site

$250K - $500K/yr

Possess strong operational knowledge of Impact XM systems, tools & processes as it relates to ... Manage all account related needs including, but not limited to: * Inventories * Show site ...

The Planet Group

Account Manager

Chicago, IL

$70K - $110K/yr

As an Account Manager , you will be responsible for managing client accounts within Launch ... Partner with finance and operations teams to manage invoicing and revenue recognition Client ...

KPH Healthcare Services

Account Manager

Chicago, IL · On-site

The Account Manager will work with operations to ensure proper execution in providing clients and members the best possible service and support. Regular onsite meetings with clients will be held to ...

TermsChecker, LLC

Account Manager

Chicago, IL · On-site

If you've got a passion for great work environments, customer service, and making people happy, we've got the job for you! We're looking for an Account Manager to join our operations team. As an ...

PolyAI

Account Manager

Chicago, IL · Remote

$172K - $192K/yr

PolyAI is searching for a US-Based Account Manager , reporting directly to the VP of Account ... Sales experience with a call center operations background. * Previous AI experience within the ...

Rent-A-Center

Account Manager

Bolingbrook, IL · On-site

$15.90 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...

Rent-A-Center

Account Manager

West Chicago, IL

$15.90 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...

Rent-A-Center

Account Manager

West Chicago, IL · On-site

$15.90 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...

Rent-A-Center

Account Manager

Bolingbrook, IL · On-site

$15.90 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...

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All JobsOperational Account JobsOperational Account Manager JobsOperational Account Manager Jobs in Addison, IL

Operational Account Manager information

See Addison, IL salary details

$29.6K

$65.9K

$106.2K

How much do operational account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for operational account manager in Addison, IL is $65,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $78,600.00 per year, depending on experience, location, and employer.

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.
What job categories do people searching Operational Account Manager jobs in Addison, IL look for? The top searched job categories for Operational Account Manager jobs in Addison, IL are:
What cities near Addison, IL are hiring for Operational Account Manager jobs? Cities near Addison, IL with the most Operational Account Manager job openings:
Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in Addison, IL as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $65,939 per year, or $31.7 per hour.

Account Manager

Spot Inc.

Chicago, IL

$56K/yr

Full-time

Re-posted 4 days ago

Job description

About The Role:

Our Account Managers leverage Spot's services and freight solutions to identify potential new customers, nurture relationships, and build lasting partnerships. Account Managers are responsible for prospecting, communicating, quoting, developing, operating, and maintaining their customer accounts.

Responsibilities:

  • BUSINESS DEVELOPMENT: Understand prospective clients' unique shipping requirements, and effectively manage a consistent sales pipeline through cold calls and consistent communication.
  • CUSTOMER GROWTH: Design and execute a unique customer strategy for each account that provides continuous, profitable growth opportunities while honoring our commitment to never give back freight.
  • RELATIONSHIPS: Serve as a consultative resource to customers regarding service offerings, market trends, industry standards, and effectively provide quotes considering all variable factors, proactively develop strategies and solutions that address each client's unique challenges.
  • FREIGHT OPERATIONS: Maintaining operational efficiencies for customer's freight through; load building, scheduling, issue escalation, and capacity securement. Work with Carrier Sales to secure the best viable options; call carriers to get additional options and track when necessary.
  • RESULTS: Achieve and exceed monthly sales margin and revenue expectations and ensure customer service levels and KPIs are met.
  • COMMUNICATION: Proactively communicate with customers to fulfill commitments, exceed service expectations, and investigate and facilitate the resolution of customer problems with shipment/deliveries.

Qualifications:

  • Bachelor's degree.
  • 2 years of sales and customer service experience required.
  • Knowledge in the logistics industry preferred.

Skills:

  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • Strong negotiation skills - persuasiveness, aggressiveness, confidence, resilience.
  • Entrepreneurial and competitive spirit, passion, self-motivation.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, sense of urgency.
  • Confident decision-making skills, problem-solving ability, and issue resolution skills.

Additional Information:

  • $56,000 base pay; potential commission within first year.
  • This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.
  • Onsite 5 days a week - Chicago, Illinois

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S P O T logo

About S P O T

Sourced by ZipRecruiter

Industry

Offices of physical, occupational and speech therapists, and audiologists

Company size

11 - 50 Employees

Headquarters location

Redding, CA, US

Year founded

2019

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