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Operational Account Manager Jobs in California (NOW HIRING)

TriCore, Inc

Account Manager

Orange, CA · On-site

$85K - $105K/yr

The Account Manager owns growth and retention within assigned accounts through building strong ... Develop a deep understanding of each customer's business, operational priorities, and growth ...

Tricore Inc

Account Manager

Orange, CA · On-site

The Account Manager owns growth and retention within assigned accounts through building strong ... Develop a deep understanding of each customer's business, operational priorities, and growth ...

TriCore, Inc.

Account Manager

Orange, CA · On-site

The Account Manager owns growth and retention within assigned accounts through building strong ... Develop a deep understanding of each customer's business, operational priorities, and growth ...

Allied Universal

Account Manager

Concord, CA · On-site

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

Tricore Inc

Account Manager

Orange, CA · On-site

The Account Manager owns growth and retention within assigned accounts through building strong ... Develop a deep understanding of each customer's business, operational priorities, and growth ...

Interfuse Staffing

Account Manager

San Francisco, CA

Job Summary The Technical Sales Manager will be responsible for developing new OEM accounts, managing existing customer relationships, and coordinating closely with engineering and operations teams ...

GoAnimate Inc

Account Manager

San Mateo, CA · On-site

$60K - $75K/yr

Every expansion conversation should be rooted in a deep understanding of the customer's operational goals and actual product usage. The account managers who excel here are highly organized ...

Rand Technology, LLC

Account Manager

Irvine, CA · On-site

The Account Manager will be based in Taiwan and will explore Taiwan market and business ... Coordinate efforts to meet client expectations and resolve any operational issues promptly. Market ...

KBS

Account Manager

Oceanside, CA · On-site

... with Operations to develop and manage Corrective Action Plans as required. • Regularly visit ... the strategic account plans and escalations/action plans as required • Work with manager to ...

ShipAmigo

Be Seen First

Account Manager

Otay Mesa, CA · On-site

$28 - $35/hr

You will manage a portfolio of eCommerce brands using ShipAmigo's fulfillment services. We seek ... Monitor account health using operational KPIs (order accuracy, pick/pack speed, on-time shipping ...

MSI Computer Corp

Account Manager

Rowland Heights, CA · On-site

$66K - $100K/yr

Account Manager - Consumer Retail Pay Range: $66,500 - $100,000 Location: City of Industry, Los ... Operation, Maintain, Sales and Inventory Management * Detail oriented, the setup and promo process ...

CAMP Software, Inc.

Account Manager

San Diego, CA

Account Management and Growth: * Execute account plans designed to grow CAMP Aviate's revenue ... Develop a comprehensive understanding of customer operations, business drivers, goals, and ...

Rand Technology, LLC

Account Manager

Irvine, CA · On-site

Description: Role Summary The Account Manager in the electronics components independent ... Coordinate efforts to meet client expectations and resolve any operational issues promptly. Market ...

Securitas

Account Manager

San Francisco, CA · On-site

$79K/yr

If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. Are you interested in being part of our Team? • Apply quickly and ...

ShipAmigo

Be Seen First

Account Manager

Otay Mesa, CA · On-site

$28 - $35/hr

You will manage a portfolio of eCommerce brands using ShipAmigo's fulfillment services. We seek ... Monitor account health using operational KPIs (order accuracy, pick/pack speed, on-time shipping ...

Camp

Account Manager

San Diego, CA · On-site

$80K/yr

Account Management and Growth: * Execute account plans designed to grow CAMP Aviate's revenue ... Develop a comprehensive understanding of customer operations, business drivers, goals, and ...

Securitas

Account Manager

San Francisco, CA · On-site

$85K - $90K/yr

If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. Are you interested in being part of our Team? • Apply quickly and ...

CAMP Systems

Account Manager

San Diego, CA · On-site

Account Management and Growth: * Execute account plans designed to grow CAMP Aviate's revenue ... Develop a comprehensive understanding of customer operations, business drivers, goals, and ...

ASE US Inc

Account Manager/Sr. Account Manager

Sunnyvale, CA · On-site

$75K - $125K/yr

... operations and supply chain management. This responsibility will include continual assessments of the services we offer our customers and our customers' needs with ASE. Candidates must have a general ...

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Operational Account Manager information

Is ops manager higher than GM?

An Operations Manager (Ops Manager) typically oversees daily operational activities within a company or department, focusing on efficiency and process improvement. A General Manager (GM) usually has broader responsibilities, including strategic planning, overall business performance, and managing multiple departments. In many organizations, the GM is considered higher in hierarchy than the Ops Manager, but this can vary depending on the company's structure and industry.

What is an Operational Account Manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

What does an account operations manager do?

An account operations manager oversees the daily functions related to client accounts, ensuring smooth service delivery and operational efficiency. They coordinate between sales, customer service, and technical teams, often using tools like CRM software, and may analyze data to improve processes and client satisfaction.

What are the key skills and qualifications needed to thrive as an Operational Account Manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

What jobs in the US pay 300,000 a year?

Operational Account Managers typically do not earn $300,000 annually, but high-level roles such as senior executives, investment bankers, specialized physicians, and certain technology or finance professionals can reach or exceed this salary level. Achieving this income often requires extensive experience, advanced skills, and often leadership responsibilities or specialized certifications.

How does an Operational Account Manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.

What is the average salary for an account manager?

The average salary for an operational account manager typically ranges from $60,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and CRM skills are often required.
What are popular job titles related to Operational Account Manager jobs in California? For Operational Account Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Operational Account Manager jobs in California look for? The top searched job categories for Operational Account Manager jobs in California are:
What cities in California are hiring for Operational Account Manager jobs? Cities in California with the most Operational Account Manager job openings:
Operational Account Manager jobs near you
Account Manager

Account Manager

TriCore, Inc

Orange, CA • On-site

$85K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted yesterday

Job description

A Career with a Proven Controls Engineering Team!
TriCore is a US-based company established in 1991, serving the food, beverage, and life science industries. Although process automation lies at the heart of our company, we offer our clients a full spectrum of services including Network and Electrical Engineering, Visualization software development, business intelligence solutions, process startup and commissioning, calibration services, along with our TriCore 24/7 support.
The Account Manager owns growth and retention within assigned accounts through building strong relationships with existing and prospective customers, understanding each customer's business needs, and taking a consultative approach to developing effective sales strategies. This role is responsible for developing and executing account plans, expanding customer engagement, identifying new opportunities, and partnering with internal teams to deliver solutions that create value for the customer and profitable growth for TriCore.
Success in this role is measured by account growth, customer retention, relationship quality, pipeline development, customer satisfaction, and conversion of opportunities into profitable business.
Core Responsibilities
Account Management & Customer Growth
  • Build and maintain strong, consultative relationships with existing and prospective customers across all levels of the customer's business within each account.
  • Develop a deep understanding of each customer's business, operational priorities, and growth opportunities.
  • Create and execute account plans and sales strategies that strengthen customer relationships, expand engagement, and grow revenue.
  • Maintain a consistent and effective customer engagement cadence to identify needs, uncover opportunities, and position TriCore's services and solutions.
  • Understand customer budgets, planning cycles, and buying timelines to align account strategies and opportunity pursuit with the customer's business rhythm.
Sales Strategy & Opportunity Management
  • Identify, qualify, and advance sales opportunities within existing and prospective accounts.
  • Lead customer discovery conversations to understand business challenges, priorities, timelines, and decision factors.
  • Develop sales strategies for key accounts and opportunities in partnership with regional leadership and internal stakeholders.
  • Own the sales process for assigned opportunities, including follow-up with customers, next-step planning, and driving opportunities to close.
  • Engage the appropriate internal technical and operational resources to support solution development, scoping, and quoting.
  • Gather the customer and project information needed to support accurate scoping, quoting, and solution recommendations.
  • Apply an understanding of process systems, including mixing, batching, blending, CIP and P&IDs, to support solutions development, proposal recommendations, and accurate quoting.
  • Present TriCore's capabilities & recommend solutions that align our value proposition with customer needs.
  • Maintain accurate customer, account, and opportunity information in Customer Center and other sales systems.
  • Partner with internal teams to support a smooth handoff from sales to execution and maintain alignment throughout the customer lifecycle.
Sales Operations & Continuous Improvement
  • Support consistency in account management practices, customer experience, and sales processes across assigned regions and accounts.
  • Use customer feedback, opportunity outcomes, and project learnings to strengthen future sales strategies and improve account growth efforts.
  • Share best practices, customer insights, market trends, and ideas for innovation across the business to strengthen sales effectiveness and support continuous improvement.
  • Contribute to the continuous improvement of sales tools, processes, and cross-functional coordination that support customer success and business growth.

Success Criteria/Performance Expectations
  • Achieves annual revenue target based upon regional assignment.
  • Maintains annually defined gross margin target.
  • Maintains pipeline hygiene including timely opportunity updates, accurate stage progression, next-step documentation, and close-date accuracy.
  • Expands existing account revenue through cross-sell, upsell, or new opportunity development.

Requirements
Minimum Qualifications
  • High school diploma and 3-5 years of applicable work experience.
  • 3-5 years of sales or account management experience, with a strong foundation in relationship-based selling.
  • Inside sales, outside sales, or account management experience in a technical or industrial business.
  • Experience using CRM tool to manage customer, account, and opportunity information.

Preferred Qualifications
  • Experience working with customers in manufacturing or industrial environments.
  • Experience working with a process control integrator.
  • Exposure to food, dairy, or beverage processing environments.
  • Exposure to automation, controls, or industrial networking.
  • Working knowledge of process systems such as mixing, batching, blending, CIP, and the ability to read and discuss P&IDs to support customer conversations, proposals, and quoting is helpful but can be learned in the role.

Skills and Competencies
  • Demonstrated ability to quickly learn new industries, business models, and customer environments.
  • Ability to build credibility and develop strong relationships with existing and prospective customers.
  • Consultative selling skills, with the ability to engage, influence, and build relationships with stakeholders at all levels of an organization.
  • Demonstrated ability to achieve sales targets.
  • Strong discovery and listening skills, with the ability to understand customer needs, priorities, budgets, and decision-making processes.
  • Ability to develop account strategies and advance opportunities through a structured sales process.
  • Strong verbal and written communication skills, with the ability to build credibility, ask effective questions, and clearly communicate business value to stakeholders at all levels.
  • Strong organizational and time management skills, with the ability to manage multiple accounts, priorities, and follow-up activities effectively.
  • Ability to work cross-functionally and engage the right internal resources to support customer solutions, technical scoping, and quoting.
  • Proactive, self-directed, and comfortable working independently while contributing as part of a team.

Travel to customer and prospective customer sites is expected approximately 40% of the time.
There is a 2-3 day in-office requirement located in Orange, CA.
Compensation &Total Rewards
Base Pay Range: $85,000 to $105,000 per year
TriCore offers a comprehensive benefits package that includes medical, dental, vision, and retirement benefits, as well as opportunities for professional growth and development.
Equal Employment Opportunity Statement
TriCore is an Equal Employment Opportunity Employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law. TriCore provides reasonable accommodations to qualified applicants and employees as required by applicable law.
Equal Employment Opportunity Statement
Employment at TriCore is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause and with or without advance notice, subject to applicable law.
Nothing in this job description, offer letter, or any other Company communication creates an employment contract, express or implied, or guarantees employment for any specific period of time. The at-will nature of employment may only be modified by a written agreement signed by an authorized executive of the Company.
Salary Description
$85,000-$105,000 Annually

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