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Operational Account Manager Jobs in California (NOW HIRING)

ABM

Account Manager

Torrance, CA · On-site

$120K/yr

The Account Manager is responsible for the overall management, performance, and delivery of ... Strong knowledge of facility maintenance, building operations, and service delivery practices.

DSV A/S

Operational Key Account Manager

Torrance, CA · On-site

$71K - $106K/yr

Operational Key Account Manager - 122147 Time Type: Full Time Summary As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts in the ...

Meta

Channel Operations Account Manager

Sunnyvale, CA

$115K/yr

About the RoleThe goal of this role is to own the operational execution of Meta Reality Labs ... You'll manage the full order-to-cash cycle, drive CPFR with assigned accounts, and ensure channel ...

Meta

Channel Operations Account Manager

Sunnyvale, CA · On-site

$115K - $163K/yr

About the Role The goal of this role is to own the operational execution of Meta Reality Labs ... You'll manage the full order-to-cash cycle, drive CPFR with assigned accounts, and ensure channel ...

COMMERCEWEST BANK

Account Manager

Irvine, CA

Working closely with Business Banking Officers, Commercial Loan Officers, SBA Loan Officers, Portfolio Managers, Operations, and Treasury Management, the Account Manager helps ensure every client ...

KEX Express

Account Manager

Carson, CA · On-site

$75K - $90K/yr

The role serves as the primary point of contact for customers and works closely with Operations ... Manage assigned customer accounts and maintain strong customer relationships. * Conduct regular ...

ASE US Inc

Account Manager/Sr. Account Manager

Sunnyvale, CA · On-site

$75K - $125K/yr

... operations and supply chain management. This responsibility will include continual assessments of the services we offer our customers and our customers' needs with ASE. Candidates must have a general ...

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Operational Account Manager information

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

What are popular job titles related to Operational Account Manager jobs in California?

For Operational Account Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Operational Account Manager jobs in California look for?

The top searched job categories for Operational Account Manager jobs in California are:

What cities in California are hiring for Operational Account Manager jobs?

Cities in California with the most Operational Account Manager job openings:

Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Account Manager

ABM

Torrance, CA • On-site

$120K/yr

Full-time

Posted 6 days ago

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 411 frontline employees who took The Breakroom Quiz

174th of 256 rated facilities management

Job description

The Account Manager is responsible for the overall management, performance, and delivery of integrated facility services. This role serves as the primary point of contact for client stakeholders and is responsible for ensuring facilities operate efficiently, safely, and in accordance with established service standards.

Pay: $120,203.20 salaried

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com
  • Minimum 5 years of experience in facilities management, property management, building operations, account management, or a related field.
  • Experience managing vendor relationships, service contracts, and facility operations.
  • Experience managing budgets, forecasting expenses, and financial reporting.
  • Strong knowledge of facility maintenance, building operations, and service delivery practices.
  • Excellent leadership, communication, and customer relationship management skills.
  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Serve as the primary liaison between the client, vendors, and facility support teams.
  • Manage day-to-day facility operations to ensure service levels and performance expectations are achieved.
  • Oversee maintenance programs, facility services, and operational activities across the assigned account.
  • Manage vendor relationships, negotiate services, and monitor contractor performance.
  • Support and oversee facility improvement projects, renovations, and operational initiatives.
  • Monitor account budgets, expenses, purchase orders, and financial performance.
  • Conduct routine facility inspections and ensure operational, safety, and compliance standards are met.
  • Review service metrics, identify opportunities for improvement, and implement corrective actions as needed.
  • Partner with internal and external stakeholders to develop solutions that enhance facility performance and customer satisfaction.
  • Prepare and deliver operational reports, business reviews, and account updates to leadership and client stakeholders.
  • Support emergency response activities and coordinate resolution of critical facility issues.
  • Ensure compliance with company policies, safety regulations, and contractual obligations.

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