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Operation Technical Support Jobs (NOW HIRING)

Ocean Optics

The Technical Support Lead combines deep technical expertise with coaching, operational excellence, and customer advocacy to ensure an exceptional customer experience. As a leader within the ...

Halma p.l.c

Technical Support Supervisor

Orlando, FL · On-site

Customer Service & Contact Center Operations Job Type: Regular / Permanent Role Type: Full time ... The Technical Support Lead combines deep technical expertise with coaching, operational excellence ...

Medihill

Technical Support Manager

Bensalem, PA · On-site

This role involves managing day-to-day operations, ensuring high-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in ...

Ocean Optics

Technical Support Supervisor

Orlando, FL · On-site

The Technical Support Lead combines deep technical expertise with coaching, operational excellence, and customer advocacy to ensure an exceptional customer experience. As a leader within the ...

Ask IT consulting

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

... support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept ...

360 IT Professionals

Technical Support

Grayling, MI · On-site

$35K - $44K/yr

... operations, the company caters to its globally positioned clients by providing dynamic feasible ... Skill in the use and support of personal computers, in the use of applicable programs and systems ...

ARMS

Technical Support Specialist

Mobile, AL · On-site

... operations and ensures automated compliance. Agencies choose ARMS for our cloud-based reliability ... Based in Mobile, AL, the Technical Support Specialist will provide technical support and ...

Atlas Copco Holding GmbH

Collaborate with Engineering, Operations, Quality, Supply Chain, vendors, and product companies to drive issue resolution and support customer needs. * Manage technical support activities, including ...

Brady

Technical Support Manager

Salt Lake City, UT

PDC is seeking a strategic, process-driven Manager of Technical Support & Printer Repair to oversee ... In this critical leadership role, you will be the operational engine behind our post-sales success ...

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Operation Technical Support information

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How much do operation technical support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for operation technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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For Operation Technical Support jobs, the most frequently searched job titles are:

Technical Support Manager

Mount Crawford, VA • On-site

Power Monitors, Inc.
Utilities • 11 - 50 employees
Learn more about Power Monitors, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Technical Support Manager  


Location: Mt. Crawford, VA
Department: Technical Support
Reports To: VP of Operations and Engineering


Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quickly and accurately while serving as a key link between our customers, Engineering, and Software Development teams.


If you’re a hands-on leader with strong troubleshooting skills and a passion for helping others solve complex technical issues, we’d love to hear from you!


Key Responsibilities  


  • Lead and support the Technical Support team, ensuring timely and high-quality customer assistance.
  • Provide direct technical support for PMI products, software, and field applications.
  • Act as the primary liaison between customers, Engineering, and Software Development.
  • Document, track, and analyze technical issues and recurring problems.
  • Contribute to testing and feedback during product development and updates.
  • Create and maintain internal technical documentation and knowledge base content.
  • Identify process improvements to enhance efficiency and customer satisfaction.
  • Occasional overnight travel may be required.


What We’re Looking For  


  • Strong PC troubleshooting skills, including driver, communication, and security issues.
  • Proven experience in customer technical support or IT systems support.
  • Excellent problem-solving and communication skills.
  • Networking skills
  • Technical writing or documentation experience a plus.
  • Technical college degree preferred
  • Electrical background or experience with electric utilities is a plus but not required.


Benefits  


  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Supplemental Insurance Options
  • Company-paid Life Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Education Reimbursement
  • 529 College Savings Contribution Matching


About Power Monitors, Inc.  

Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality analyzers and wireless testing equipment. Serving clients worldwide, we are known for our cutting-edge technology, 24/7 technical support, and customer-first mindset.