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Operation Support Technician Jobs (NOW HIRING)

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Operations Support Technician

Ocala, FL · On-site

The Role The Operations Support Technician provides hands-on operational and facility support across multiple areas of the site. This role is designed to be flexible and task-driven, supporting ...

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Operations Support Technician

Ocala, FL

The Role The Operations Support Technician provides hands-on operational and facility support across multiple areas of the site. This role is designed to be flexible and task-driven, supporting ...

TalentClout

Operations Support Technician

Florence, KY · On-site

$60K - $70K/yr

As an Operations Support Technician, you will be responsible for the ongoing maintenance, troubleshooting, and support of hardware across the facility. You will play a key role in ensuring equipment ...

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

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Operation Support Technician information

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How much do operation support technician jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for operation support technician in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.44 per hour, depending on experience, location, and employer.

What does an operation support technician do?

An Operation Support Technician provides technical and administrative support to ensure the smooth and efficient operation of a company’s systems and processes. Their duties often include monitoring equipment, troubleshooting issues, maintaining records, and assisting with the coordination of daily operational tasks. They help identify and resolve operational problems, support process improvements, and may provide user assistance for software or hardware systems. This role is critical in minimizing downtime and maximizing productivity across various departments.

What are the key skills and qualifications needed to thrive as an operation support technician, and why are they important?

To thrive as an Operation Support Technician, you need a solid understanding of operational procedures, troubleshooting, and data analysis, often supported by an associate degree or relevant technical certification. Familiarity with ticketing systems, remote monitoring tools, and standard office software is typically required. Strong problem-solving abilities, attention to detail, and effective communication are valuable soft skills in this role. These capabilities ensure efficient issue resolution, smooth operations, and reliable support for internal teams and customers.

What are some common challenges operation support technicians face and how can they effectively address them?

Operation Support Technicians often encounter challenges such as rapidly changing technical issues, prioritizing multiple support requests, and maintaining clear communication across departments. To effectively manage these, it's important to develop strong troubleshooting skills, use ticketing systems to track and prioritize tasks, and proactively communicate updates to team members and stakeholders. Staying organized and continuously updating technical knowledge also helps in adapting to evolving systems and tools.

What is the difference between Operation Support Technician vs Network Support Technician?

AspectOperation Support TechnicianNetwork Support Technician
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Associate degree, certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentData centers, IT departments, technical support teamsNetwork operations centers, IT departments, troubleshooting networks
Employer & Industry UsageTelecom, IT services, enterprise companiesTelecom, internet service providers, enterprise networks

Operation Support Technicians and Network Support Technicians share similar certifications and work environments, often collaborating within IT and telecom sectors. The main difference lies in their focus: Operation Support Technicians handle overall system operations and support, while Network Support Technicians specialize in network infrastructure and troubleshooting.

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Operation Support Technician jobs near you

Operations Support Technician

Accenture Federal Services

Chantilly, VA • On-site

Full-time

Re-posted 21 hours ago

Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

47th of 494 rated business services

Job description

As an Operations Support Technician, you will directly contribute to the success of critical client missions.

Responsibilities

  • Working within a small team, you will interface directly with operational clients and other support technicians to ensure tasks are completed promptly and in compliance with policy.
  • You will develop new ways of solving problems and contribute to training your customers to enhance their mission effectiveness.

Basic Qualifications

  • 5 years of experience supporting sensitive client operations
  • Demonstrated familiarity with policies and systems specific to sensitive operations support
  • Independent, diligent, and process-oriented work style

Desired experience 

  • Creating and updating project documentation, to include SOPs and status reports
  • Experience in creating and delivering training materials
  • Experience communicating with executives

Clearance

  • An active TS/SCI with polygraph is required

What Accenture Federal Services employees say

Pay

Benefits

Hours and flexibility

Workplace

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