Operating Manager Jobs in Calgary, AB (NOW HIRING)

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Manager, Enterprise AI to join our IT team in Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.

The Manager, Enterprise AI owns the strategy, delivery, and operational excellence of Clio's Enterprise AI capabilities. This role is accountable for the platforms, standards, and enablement required to safely integrate AI into Clio's internal data and workflows, while driving measurable business impact.

This leader partners deeply with R&D, Go-To-Market, Finance, People, IT, Data Engineering, and Data Insights to translate ambiguous business needs into scalable AI solutions. They are responsible for both hands-on delivery in the near term and building the roadmap, operating model, and team that will scale AI impact across Clio over time.

What you'll work on:

• Own the multi-year Enterprise AI strategy and roadmap, aligning delivery to business priorities, risk posture, and capacity.

• Define success metrics, KTLO standards, and adoption goals; track impact and course-correct as needed.

• Partner with senior leaders to identify and execute high-impact AI initiatives.

• Govern and operate enterprise AI platforms, ensuring reliability, scalability, security, and cost discipline.

• Establish platform standards, access models, usage policies, and lifecycle management.

• Oversee the delivery of AI workflows, applications, and custom models integrated with Clio's internal data.

• Partner with Data Engineering and Data Insights on data classification, modeling, and metadata management (e.g., Databricks, dbt).

• Define and enforce responsible AI standards, with privacy, security, and compliance at the core.

• Work closely with Legal, Security, and Privacy on risk management, vendor oversight, and audit readiness.

• Drive company-wide AI adoption through training, playbooks, documentation, and support models in partnership with Learning & Development.

• Act as an internal advisor and champion for teams adopting AI, improving usability and outcomes through feedback loops.

• Foster an audit ready Enterprise AI program, operating within Clio's AI principles.

• Operate as a player-coach initially, with a clear plan to build and scale the Enterprise AI team.

• Hire, develop, and lead a high-performing team; establish strong operating rhythms and a culture of accountability and continuous improvement.

• 5+ years of experience across AI systems, data platforms, software engineering, or enterprise technology, with 2+ years in a people leadership or technical leadership role.

• Hands-on experience delivering AI-enabled systems or data-driven products in a production environment.

• Strong understanding of modern data platforms (e.g., SQL, Databricks, dbt) and software development (e.g., Ruby, Python).

• Experience governing or operating enterprise platforms with security, privacy, and compliance considerations.

• Proven ability to translate ambiguous business problems into practical, scalable technical solutions.

• A solution oriented mindset

• Track record of partnering with senior stakeholders and delivering measurable business outcomes.

• Experience building enablement programs, internal tools, or platforms that drive broad adoption.

• Bachelor's degree in Computer Science, Engineering, Data, or equivalent practical experience.

• Growth mindset when it comes to process improvement and new technologies, especially AI.

#LI-Remote

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture atclio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.