Technical Support
Richmond, VA · On-site
$36K - $46K/yr
... also managing and administering various devices and technologies. Responsibilities : • Strong ... to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365 • Ability to utilize ...
Technical Support
Richmond, VA · On-site
$36K - $46K/yr
... also managing and administering various devices and technologies. Responsibilities : • Strong ... to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365 • Ability to utilize ...
Close out each day with the knowledge that you've made something better What makes you a good fit: * 2+ years of progressive customer support leadership experience, including direct people management ...
Close out each day with the knowledge that you've made something better What makes you a good fit: * 2+ years of progressive customer support leadership experience, including direct people management ...
Technical Support VP
Tualatin, OR · On-site
Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...
Technical Support VP
Tualatin, OR · On-site
Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...
About the Role Rad AI is seeking a Technical Support Operations Manager to build, optimize, and maintain the complex systems, automation pipelines, and engineering support workflows behind our ...
About the Role Rad AI is seeking a Technical Support Operations Manager to build, optimize, and maintain the complex systems, automation pipelines, and engineering support workflows behind our ...
Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...
Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...
Customers come to us with hard technical problems: sensor malfunctions, integration failures, log-level debugging, configuration issues. We're looking for a Support Engineering Manager to scale this ...
Customers come to us with hard technical problems: sensor malfunctions, integration failures, log-level debugging, configuration issues. We're looking for a Support Engineering Manager to scale this ...
Technical Support Analyst
New York, NY · On-site
New York NY Jobs, Technical Support Analyst, IT Analyst, LAN, WAN, Network, Support, Management, MS Office Suite, ServiceNow, IntApp Time, Citrix, VPN, iOS, iPad OS, iManage, Work 10, Document ...
Technical Support Analyst
New York, NY · On-site
New York NY Jobs, Technical Support Analyst, IT Analyst, LAN, WAN, Network, Support, Management, MS Office Suite, ServiceNow, IntApp Time, Citrix, VPN, iOS, iPad OS, iManage, Work 10, Document ...
Technical Support Engineer
Lehi, UT · On-site
Technical Support Engineers will report directly to the Technical Support Manager. What You Will Do: * Troubleshoot, document & resolve bugs by using AI to create and merge PRs * Serve as a point of ...
Technical Support Engineer
Lehi, UT · On-site
Technical Support Engineers will report directly to the Technical Support Manager. What You Will Do: * Troubleshoot, document & resolve bugs by using AI to create and merge PRs * Serve as a point of ...
As Manager of the Technical Support Team supporting Lucids autonomous driving business partners, you will define and own the end-to-end partner support strategy. Utilizing and adapting existing ...
As Manager of the Technical Support Team supporting Lucids autonomous driving business partners, you will define and own the end-to-end partner support strategy. Utilizing and adapting existing ...
About the Role Verkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who will help grow our global team dedicated to supporting our customers ...
About the Role Verkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who will help grow our global team dedicated to supporting our customers ...
Technical Support
Basking Ridge, NJ · On-site
... manage multiple priorities effectively • Willingness to learn and adapt to new technologies and ... evolving technical support environment • Strong problem-solving skills and ability to ...
Technical Support
Basking Ridge, NJ · On-site
... manage multiple priorities effectively • Willingness to learn and adapt to new technologies and ... evolving technical support environment • Strong problem-solving skills and ability to ...
M365 Migration Support Engineer
Washington, DC · On-site
$125 - $150/hr
Manage and support Exchange Online configurations, policies, and security settings. * Troubleshoot and resolve complex technical issues that arise during and after the migration process. * Document ...
M365 Migration Support Engineer
Washington, DC · On-site
$125 - $150/hr
Manage and support Exchange Online configurations, policies, and security settings. * Troubleshoot and resolve complex technical issues that arise during and after the migration process. * Document ...
Be Seen First
Technical Support
Chicago, IL · On-site
The Technical Support role requires a seasoned professional with over 4 years of diverse experience ... This position involves managing and troubleshooting a variety of systems such as Active Directory ...
Quick apply
Be Seen First
Technical Support
Chicago, IL · On-site
The Technical Support role requires a seasoned professional with over 4 years of diverse experience ... This position involves managing and troubleshooting a variety of systems such as Active Directory ...
Technical Support
Maryland Heights, MO · On-site
$30 - $38/hr
Join Us as Technical Support at Potter Global Technologies At Potter Global Technologies, we've ... Exhibits excellent organizational skills with a proven track record of managing multiple priorities ...
Technical Support
Maryland Heights, MO · On-site
$30 - $38/hr
Join Us as Technical Support at Potter Global Technologies At Potter Global Technologies, we've ... Exhibits excellent organizational skills with a proven track record of managing multiple priorities ...
Technical Support
Dallas, TX · On-site
$160K/yr
Technical proficiency in .NET / C#, SQL Server, and IIS/WCF/Windows-based application environments ... Prior experience managing offshore support teams and coordinating global operations. Excellent ...
Technical Support
Dallas, TX · On-site
$160K/yr
Technical proficiency in .NET / C#, SQL Server, and IIS/WCF/Windows-based application environments ... Prior experience managing offshore support teams and coordinating global operations. Excellent ...
Technical Support
Tempe, AZ · On-site
$36K - $45K/yr
Ability to diagnose and resolve technical issues efficiently ... Ability to prioritize and manage multiple support requests simultaneously * Ability to communicate ...
Technical Support
Tempe, AZ · On-site
$36K - $45K/yr
Ability to diagnose and resolve technical issues efficiently ... Ability to prioritize and manage multiple support requests simultaneously * Ability to communicate ...
Technical Support
Mason, OH · On-site
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Technical Support Duration: (3-6) Months (possible extension) Hours: 12 AM to 8:30 PM Roles and ...
Technical Support
Mason, OH · On-site
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Technical Support Duration: (3-6) Months (possible extension) Hours: 12 AM to 8:30 PM Roles and ...
Technical Support Manager - West Coast/Pacific Time Zone
California, MO · On-site
$102K - $136K/yr
What You'll Need: * 3+ years managing high‑performing teams of 10+ Technical Support Engineers with direct experience in hiring, training, and performance management. * Location Requirement: Must ...
Technical Support Manager - West Coast/Pacific Time Zone
California, MO · On-site
$102K - $136K/yr
What You'll Need: * 3+ years managing high‑performing teams of 10+ Technical Support Engineers with direct experience in hiring, training, and performance management. * Location Requirement: Must ...
M365 Migration Support Engineer with Security Clearance
Washington, DC · On-site
$120K - $160K/yr
Manage and support Exchange Online configurations, policies, and security settings. * Troubleshoot and resolve complex technical issues that arise during and after the migration process. * Document ...
M365 Migration Support Engineer with Security Clearance
Washington, DC · On-site
$120K - $160K/yr
Manage and support Exchange Online configurations, policies, and security settings. * Troubleshoot and resolve complex technical issues that arise during and after the migration process. * Document ...
Technical Support
Houston, TX · On-site
$18 - $20/hr
We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and ...
Quick apply
Technical Support
Houston, TX · On-site
$18 - $20/hr
We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and ...
Online Technical Support Manager information
See salary details
$29.5K - $40.2K
0% of jobs
$40.2K - $51K
5% of jobs
$51K - $61.7K
17% of jobs
$63.2K is the 25th percentile. Wages below this are outliers.
$61.7K - $72.4K
22% of jobs
The median wage is $76K / yr.
$72.4K - $83.1K
19% of jobs
$83.1K - $93.9K
8% of jobs
$98.6K is the 75th percentile. Wages above this are outliers.
$93.9K - $104.6K
9% of jobs
$104.6K - $115.3K
6% of jobs
$115.3K - $126K
5% of jobs
$126K - $136.8K
5% of jobs
$136.8K - $147.5K
3% of jobs
$29.5K
$85.9K
$147.5K
How much do online technical support manager jobs pay per year?
As of Sep 10, 2026, the average yearly pay for online technical support manager in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.
What is the difference between Online Technical Support Manager vs Customer Support Specialist?
| Aspect | Online Technical Support Manager | Customer Support Specialist |
|---|---|---|
| Credentials | IT-related certifications, technical knowledge | Customer service skills, communication |
| Work Environment | Online, remote, or call center | Call centers, online chat, email support |
| Employer & Industry | Tech companies, software providers | Retail, telecom, tech firms |
| Search & Comparison Intent | Technical management, support leadership | Customer service roles, support tasks |
The Online Technical Support Manager focuses on overseeing technical support teams, managing complex issues, and ensuring technical solutions are delivered efficiently. In contrast, Customer Support Specialists handle direct customer interactions, providing assistance and resolving inquiries. While both roles require strong communication skills, the manager role emphasizes technical expertise and team leadership, whereas the specialist role centers on customer interaction and problem-solving.
What cities are hiring for Online Technical Support Manager jobs?
Cities with the most Online Technical Support Manager job openings:
What states have the most Online Technical Support Manager jobs?
States with the most job openings for Online Technical Support Manager jobs include:
What are popular job titles related to Online Technical Support Manager jobs?
For Online Technical Support Manager jobs, the most frequently searched job titles are:
Technical Support
Richmond, VA • On-site
InterSources Inc •
Recruiting and Staffing Services • 51 - 200 employees51 - 200 employees
$36K - $46K/yr
Full-time
Re-posted 12 days ago
Job description
Job Summary:
InterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy founded in 2007. They are seeking a Technical Support professional who will provide customer service and troubleshooting for desktop products, while also managing and administering various devices and technologies.
Responsibilities:
• Strong customer service skills with a Customer First attitude
• Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365
• Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets
• Excellent research and investigative skills
• Extensive knowledge and experience in Active Directory, GPOs, remote support tools, basic networking
• Experience in working with help request tracking and reporting tools
• Knowledge of IT concepts and trends and new technologies
• Ability to troubleshoot hardware and software issues, and communicate solutions to customers both in the Central Office and in the field
• Ability to communicate effectively orally and in writing with individuals and groups
• Basic understanding and knowledge of software packaging and deployment (preferably using Ivanti End Point Manager, previously LANDESK Management Suite)
Qualifications:
Required:
• Strong customer service skills with a Customer First attitude
• Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365
• Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets
• Excellent research and investigative skills
• Extensive knowledge and experience in Active Directory, GPOs, remote support tools, basic networking
• Experience in working with help request tracking and reporting tools
• Knowledge of IT concepts and trends and new technologies
• Ability to troubleshoot hardware and software issues, and communicate solutions to customers both in the Central Office and in the field
• Ability to communicate effectively orally and in writing with individuals and groups
• Basic understanding and knowledge of software packaging and deployment (preferably using Ivanti End Point Manager, previously LANDESK Management Suite)
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy founded in 2007. They are seeking a Technical Support professional who will provide customer service and troubleshooting for desktop products, while also managing and administering various devices and technologies.
Responsibilities:
• Strong customer service skills with a Customer First attitude
• Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365
• Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets
• Excellent research and investigative skills
• Extensive knowledge and experience in Active Directory, GPOs, remote support tools, basic networking
• Experience in working with help request tracking and reporting tools
• Knowledge of IT concepts and trends and new technologies
• Ability to troubleshoot hardware and software issues, and communicate solutions to customers both in the Central Office and in the field
• Ability to communicate effectively orally and in writing with individuals and groups
• Basic understanding and knowledge of software packaging and deployment (preferably using Ivanti End Point Manager, previously LANDESK Management Suite)
Qualifications:
Required:
• Strong customer service skills with a Customer First attitude
• Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365
• Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets
• Excellent research and investigative skills
• Extensive knowledge and experience in Active Directory, GPOs, remote support tools, basic networking
• Experience in working with help request tracking and reporting tools
• Knowledge of IT concepts and trends and new technologies
• Ability to troubleshoot hardware and software issues, and communicate solutions to customers both in the Central Office and in the field
• Ability to communicate effectively orally and in writing with individuals and groups
• Basic understanding and knowledge of software packaging and deployment (preferably using Ivanti End Point Manager, previously LANDESK Management Suite)
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About InterSources
Sourced by ZipRecruiter
In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Fremont, CA, US