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Online Technical Support Manager Jobs (NOW HIRING)

Power Monitors, Inc.

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP of Operations and Engineering Power Monitors, Inc. is seeking a Technical Support Manager to lead and ...

Power Monitors, Inc

Technical Support Manager

Virginia, IL · On-site

$100 - $125/hr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP of Operations and Engineering Power Monitors, Inc. is seeking a Technical Support Manager to lead and ...

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves ...

Xactus

Technical Support Manager

Broomall, PA · On-site +1

$70K - $90K/yr

SUMMARY: Xactus is seeking a Technical Support Manger to oversee the Technical Support department, ensuring the smooth operation of the support team and client satisfaction. The incumbent is ...

Omni Analytics

Technical Support Manager

San Francisco, CA · On-site

$140K - $165K/yr

About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this role, you'll empower a diverse team to deliver best-in-class support ...

Exploreomni

Technical Support Manager

San Francisco, CA · On-site

$125 - $150/hr

About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this role, you'll empower a diverse team to deliver best‑in‑class ...

Sciens Building Solutions

$100 - $125/hr

THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking a Technical Support Manager responsible for the efficiency, quality, and accuracy of estimating; field technician quality and execution ...

New

HungerRush

Manager, Technical Support

Overland Park, KS · On-site +1

The Technical Support Manager will communicate company goals, best practices, deadlines as well as provide feedback to direct reports for continued improvement and training. Technical Support Manager ...

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Event Technical Support Manager Department : Media Services/Principia College Position Type : Full-time, 12-month Summary The Event Support Manager provides technical support for a wide range of ...

Wabtec

Fleet & Technical Support Manager

Shelton, CT · On-site

... management teams. This role serves as a key technical resource supporting the reliability and performance of custom-built rail inspection vehicles, ultrasonic testing systems, and proprietary ...

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Online Technical Support Manager information

See salary details

$29.5K

$85.9K

$147.5K

How much do online technical support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for online technical support manager in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Online Technical Support Manager vs Customer Support Specialist?

AspectOnline Technical Support ManagerCustomer Support Specialist
CredentialsIT-related certifications, technical knowledgeCustomer service skills, communication
Work EnvironmentOnline, remote, or call centerCall centers, online chat, email support
Employer & IndustryTech companies, software providersRetail, telecom, tech firms
Search & Comparison IntentTechnical management, support leadershipCustomer service roles, support tasks

The Online Technical Support Manager focuses on overseeing technical support teams, managing complex issues, and ensuring technical solutions are delivered efficiently. In contrast, Customer Support Specialists handle direct customer interactions, providing assistance and resolving inquiries. While both roles require strong communication skills, the manager role emphasizes technical expertise and team leadership, whereas the specialist role centers on customer interaction and problem-solving.

What cities are hiring for Online Technical Support Manager jobs?

Cities with the most Online Technical Support Manager job openings:

What states have the most Online Technical Support Manager jobs?

States with the most job openings for Online Technical Support Manager jobs include:

What are popular job titles related to Online Technical Support Manager jobs?

For Online Technical Support Manager jobs, the most frequently searched job titles are:

Online Technical Support Manager jobs near you

Technical Support Manager

VA • On-site

Power Monitors, Inc.
Utilities • 11 - 50 employees
Learn more about Power Monitors, Inc.external

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Technical Support Manager
Location: Mt. Crawford, VA
Department: Technical Support
Reports To: VP of Operations and Engineering
Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quickly and accurately while serving as a key link between our customers, Engineering, and Software Development teams.
If you're a hands-on leader with strong troubleshooting skills and a passion for helping others solve complex technical issues, we'd love to hear from you!
Key Responsibilities
  • Lead and support the Technical Support team, ensuring timely and high-quality customer assistance.
  • Provide direct technical support for PMI products, software, and field applications.
  • Act as the primary liaison between customers, Engineering, and Software Development.
  • Document, track, and analyze technical issues and recurring problems.
  • Contribute to testing and feedback during product development and updates.
  • Create and maintain internal technical documentation and knowledge base content.
  • Identify process improvements to enhance efficiency and customer satisfaction.
  • Occasional overnight travel may be required.

What We're Looking For
  • Strong PC troubleshooting skills, including driver, communication, and security issues.
  • Proven experience in customer technical support or IT systems support.
  • Excellent problem-solving and communication skills.
  • Networking skills
  • Technical writing or documentation experience a plus.
  • Technical college degree preferred
  • Electrical background or experience with electric utilities is a plus but not required.

Benefits
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Supplemental Insurance Options
  • Company-paid Life Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Education Reimbursement
  • 529 College Savings Contribution Matching

About Power Monitors, Inc.
Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality analyzers and wireless testing equipment. Serving clients worldwide, we are known for our cutting-edge technology, 24/7 technical support, and customer-first mindset.

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