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Online Student Advisor Jobs (NOW HIRING)

Keypath Education

Student Advisor

Schaumburg, IL · On-site +1

$48K - $60K/yr

The Advisor retains students from the point of enrollment to program completion and drives ... and in-demand online education programs and champion the student journey from enrolment to ...

West Coast University, Inc.

Student Advisor

Anaheim, CA · On-site

$53K - $72K/yr

Choose To Make A Difference As a Student Advisor, for a certified Great Place to Work, you willguide prospective students to do more than change their own lives - you will help change the lives of ...

Think Academy US

Student Advisor

San Jose, CA

$25/hr

S. is seeking a Student Advisor and Math Teacher with excellent organizational skills and a strong sense of responsibility. This role is designed for recent graduates and junior level professionals ...

Keypath Education

Student Advisor

Schaumburg, IL · On-site +1

The Advisor retains students from the point of enrollment to program completion and drives ... and in-demand online education programs and champion the student journey from enrolment to ...

Keypath Education

Student Advisor

Schaumburg, IL · On-site +1

$48K - $60K/yr

The Advisor retains students from the point of enrollment to program completion and drives ... and in-demand online education programs and champion the student journey from enrolment to ...

Think Academy US

Student Advisor

San Jose, CA · On-site

$25/hr

S. is seeking a Student Advisor and Math Teacher with excellent organizational skills and a strong sense of responsibility. This role is designed for recent graduates and junior level professionals ...

CCRES, Educational & Behavioral Health Services

$22/hr

Make a difference every day by joining CCRES as a Student Advisor through our partnership with the ... online learning. Position Details: * Location: The Ferguson School Building (2000 N 7th St Phila ...

Think Academy US

Student Advisor

San Jose, CA · On-site

$25/hr

S. is seeking a Student Advisor and Math Teacher with excellent organizational skills and a strong sense of responsibility. This role is designed for recent graduates and junior level professionals ...

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Online Student Advisor information

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$11

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How much do online student advisor jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for online student advisor in the United States is $21.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.84 per hour, depending on experience, location, and employer.

What does an Online Student Advisor do?

An Online Student Advisor supports students enrolled in online courses or degree programs by offering guidance on academic planning, course selection, and university policies. They help students navigate challenges unique to online learning, address concerns about coursework, and connect them to campus resources. Additionally, Online Student Advisors often provide career advice and facilitate communication between students and faculty. Their main goal is to help students succeed academically and personally in a virtual learning environment.

What are the key skills and qualifications needed to thrive as an Online Student Advisor, and why are they important?

To thrive as an Online Student Advisor, you need a background in education, counseling, or student services, often supported by a bachelor's degree in a related field. Familiarity with learning management systems (LMS), CRM platforms, and virtual communication tools is typically required. Strong interpersonal skills, active listening, and problem-solving abilities help advisors effectively guide and support students remotely. These competencies ensure that students receive timely, accurate guidance and feel supported throughout their academic journey.

What is the difference between Online Student Advisor vs Academic Counselor?

AspectOnline Student AdvisorAcademic Counselor
Required CredentialsTypically a bachelor's degree in education, counseling, or related fieldUsually a bachelor's or master's degree in counseling, education, or psychology
Work EnvironmentRemote or online settings, supporting students virtuallyOften in educational institutions, providing in-person or virtual guidance
Employer & Industry UsageUsed by online colleges, universities, and e-learning platformsCommon in colleges, universities, and high schools
Common Search & ComparisonFrequently compared for roles involving student support in online settingsCompared for traditional academic advising roles

The Online Student Advisor and Academic Counselor roles share similarities in supporting students' educational journeys, often requiring related degrees and counseling skills. However, Online Student Advisors primarily work remotely in online education environments, while Academic Counselors may work in-person within traditional institutions. Both roles aim to enhance student success but differ mainly in work setting and specific responsibilities.

What are the most common challenges faced by Online Student Advisors when supporting remote learners, and how can these be addressed?

Online Student Advisors frequently encounter challenges such as maintaining student engagement, managing diverse time zones, and providing personalized support in a virtual environment. To address these, advisors leverage technology for regular check-ins, use flexible communication methods (like email, chat, and video calls), and collaborate closely with faculty and support services to ensure students receive holistic assistance. Building rapport and trust remotely requires proactive outreach and adaptive problem-solving, which are key skills in this role.
More about Online Student Advisor jobs
What cities are hiring for Online Student Advisor jobs? Cities with the most Online Student Advisor job openings:
What are the most commonly searched types of Student Advisor jobs? The most popular types of Student Advisor jobs are:
What states have the most Online Student Advisor jobs? States with the most job openings for Online Student Advisor jobs include:
What job categories do people searching Online Student Advisor jobs look for? The top searched job categories for Online Student Advisor jobs are:
Online Student Advisor jobs near you
Infographic showing various Online Student Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $43,902 per year, or $21.1 per hour.
Student Advisor

Student Advisor

Keypath Education

Schaumburg, IL • On-site, Remote

$48K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Company Description
Want to make a difference in the world? Become a Keypather.
At Keypath, you could impact a student's future for generations and make a significant societal impact. Our Keypathers guide the student experience and deliver programs that help solve global social and economic challenges. We partner with the world's leading universities to extend their reach and help every student achieve their full potential.
Job Description
The Advisor retains students from the point of enrollment to program completion and drives persistence through clinical or professional placements. The Advisor is responsible for providing outreach to students via multiple methods to support their successful completion of programmatic and placement requirements.
Essential Duties & Responsibilities
  • Completes outreach via phone, email, and text message as outlined by program-specific engagement strategies.
  • Responds to student inquiries via phone, email, and text message.
  • Collaborates with Enrollment Advisor to successfully onboard new students as required by program.
  • Documents all student communication and maintains relevant data points in CRM and other systems.
  • Documents relevant communication with cross-functional team members and performs any required action items.
  • Understands the fluctuations of their student population and works with Associate Director to achieve retention and placement goals.
  • Confirms final student and enrollment numbers at close of term for Enrollment Verification.
  • Conducts outreach around key progress markers for students, including registration, participation, clearance completion, grades, and at-risk indicators.
  • Communicates with university partner faculty or advisor contacts via email as appropriate within designated timeframe.
  • Provides timely escalations to Associate Director for communication to university partner or internal stakeholders.

Qualifications
Education
  • Bachelor's degree is required

Experience
  • At least 1-2 years of related experience (i.e., Student Advising, Call Center, In/Out Bound, Customer Service) required.
  • Experience working in higher education or similar environment highly preferred.

Core Competencies
  • Understands the needs and challenges faced by adult learners.
  • A passion for excellence and adaptability.
  • Excellent written and verbal communication skills.
  • Ability to multitask, prioritize, and deal with ambiguity.
  • Aptitude to research, critically think about, and analyze student records and policy for resolution.
  • A strong attention to detail including skills in record keeping and records management.
  • Strong interpersonal, problem solving, and customer service skills.
  • Outstanding listening and comprehension skills.
  • A genuine interest and commitment to help students achieve their goals.
  • Ability to work independently in the absence of supervision.
  • Communication Skills: Written and oral communications are clear, organized, and effective; listens and comprehends well.
  • Reliability/Dependability: Consistently performs at a high level; manages time and workload effectively to meet responsibilities.
  • Judgment & Decision-Making: Makes thoughtful, well-reasoned decisions; exercises good judgment, resourcefulness, and creativity in problem-solving.
  • Initiative & Flexibility: Demonstrates initiative, often seeking out additional responsibility; identifies problems and solutions; thrives on new challenges and adjusts to unexpected changes.
  • Cooperation & Teamwork: Respectful of colleagues when working with others and makes valuable contributions to help the group achieve its goals

Technical Abilities
  • Intermediate proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Intermediate proficiency with Microsoft Dynamics CRM, InPlace, and assigned university partner Student Information Systems (SIS) and Learning Management Systems (LMS) preferred.
  • Familiarity with assigned university partner clearance tracking systems, such as Complio, CastleBranch, etc.
  • Comfort using multiple systems daily, navigating between systems, and learning new technology.

Additional Information
Our salary structure and compensation philosophy reflect the value we place on our employees' experience, education, and skills. We pride ourselves on offering a competitive and fair total rewards package that considers the market.
The salary range for this position is between USD $48,400 - $60,500 with actual pay adjusted based on factors such as experience, location, market conditions, departmental budgets, and job responsibilities. Our Talent Acquisition Team is available to answer any questions and discuss your salary requirements.
Keypath partners with SmartRecruiters and uses AI technology with SmartAssistant to efficiently screen, source, and match candidates using data and algorithms.
In joining our team, you also can enjoy a range of benefits designed to support your well-being and professional growth:
  • Embrace the flexibility of remote, hybrid, and flexible work options.
  • Access a competitive array of medical, vision, and dental insurance plans.
  • Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs.
  • Invest in your future with our tuition reimbursement and professional development programs.
  • Secure your retirement with our 401(k) retirement contributions and company matching.
  • Enjoy our paid leave policies designed to ensure you have the time to rest and recharge.
  • Company-supported life and AD&D insurance, along with short-term and long-term disability coverage.
  • Inclusive parental leave programs designed to support you and your family.

Want to make a difference in the world? Become a Keypather.
Apply today
A little bit about us
Keypath Education is a leading global edtech company that partners with the world's leading Universities to create innovative and in-demand online education programs and champion the student journey from enrolment to graduation. We are a rapidly growing, fast-moving international team who value community, collaboration, innovation, and lifelong learning.
Certified as a Great Place to Work, our corporate office is in Schaumburg, Illinois. We gather teams of experts from digital marketing, course development, web development, finance, and student service backgrounds to support university partners in the US and around the world.
Why Keypath
Sure, anyone can tell you how good their company culture is, but we encourage you to read our reviews and form your own opinion. We've got a caring and engaged Global CEO who replies to Glassdoor reviews personally and recognizes that the only way we can achieve our vision is through an inclusive culture that celebrates diversity, works in harmony, and cares for our community.
Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state, or local laws. Keypath's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

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