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Online Store Jobs in Quebec (NOW HIRING)

As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc ...

Always have an incredible sense of style with our 50% employee discount in store and online for you and your family. * Participate in a monthly bonus program of between $ 200 - $ 1400 to be won ...

CA$47K/yr

You get 50% off in-store and online for yourself and your family. * You can earn a monthly bonus ranging from $200 to $1,400 (depending on store volume). * You receive 2 weeks of vacation upon hiring ...

... online, pick up in-store, phone sales, and shipping options from the store). * Address emerging issues, including guest escalations and urgent requests. * Manage the store's overall profit and loss ...

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload ...

Retail Store Manager and/or Assistant Manager Minimum Education: Must be able to speak, read and write in English. Physical Demands: • Ability to lift, push, pull, and carry boxes and /or equipment ...

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload ...

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload ...

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload ...

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload ...

... buy online pickup in store, phone sales, and ship from store options). * Support the store's recruiting and hiring process, onboarding training, and overall performance management activities.

Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship ...

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Online Store information

What is an online store?

An online store is a website or digital platform where businesses and individuals can sell products or services over the internet. Customers can browse items, place orders, make payments, and arrange for delivery or pick-up without visiting a physical location. Online stores offer convenience, a wide variety of products, and often competitive prices, making them a popular choice for both shoppers and sellers. Many online stores use secure payment gateways and offer various shipping options to accommodate their customers.

What are the key skills and qualifications needed to thrive as an online store manager, and why are they important?

To thrive as an Online Store Manager, you need expertise in e-commerce operations, inventory management, digital marketing, and a solid understanding of sales analytics, often backed by experience or qualifications in business, marketing, or related fields. Familiarity with e-commerce platforms like Shopify or WooCommerce, proficiency in analytics tools like Google Analytics, and knowledge of SEO and online advertising are crucial. Strong organizational skills, attention to detail, and excellent communication help foster customer satisfaction and effective team collaboration. These competencies are vital for optimizing store performance, driving sales growth, and delivering a seamless customer experience in the competitive online marketplace.

What are some common challenges faced when managing an online store, and how can I prepare for them?

Managing an online store often involves challenges such as handling inventory management, ensuring a seamless customer experience, and adapting to rapidly changing technology and consumer preferences. You may also need to respond quickly to issues like order fulfillment delays or customer service inquiries. Gaining experience with e-commerce platforms, familiarizing yourself with digital marketing tools, and developing strong organizational skills will help you navigate these challenges. Collaborating closely with marketing, logistics, and customer support teams is essential to maintain smooth operations and customer satisfaction.

What is the difference between Online Store vs E-commerce Specialist?

AspectOnline StoreE-commerce Specialist
Primary RolePlatform or website where products are sold onlineManages and optimizes online sales strategies and campaigns
Required SkillsWeb development, product listing, basic marketingDigital marketing, analytics, SEO, product management
Work EnvironmentOwned or operated by retailers or brandsTypically employed by e-commerce companies or agencies
CertificationsNone specific, but web development or marketing certifications helpDigital marketing, Google Analytics, SEO certifications

While an Online Store is the platform where products are sold, an E-commerce Specialist focuses on marketing, optimizing, and managing online sales strategies to drive traffic and increase revenue. Both roles are essential in the e-commerce industry but serve different functions.

What are the most commonly searched types of Store jobs in Quebec?

The most popular types of Store jobs in Quebec are:

What job categories do people searching Online Store jobs in Quebec look for?

The top searched job categories for Online Store jobs in Quebec are:

Infographic showing various Online Store job openings in Quebec as of August 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago


Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 949 frontline employees who took The Breakroom Quiz

651st of 734 rated retailers


Job description

Store - MON-ST. LEONARD, QCStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.

Major Activities

  • Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's
  • Lead the execution of our customer brand promises.
  • Implement and lead the shrink and safety programs to deliver goals
  • Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.
  • Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
  • Serve as Manager on Duty (MOD)
  • Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production

Other duties as assigned

Minimum Type of experience the job requires

  • 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
  • 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Physical Requirements

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Some lifting of heavy items and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

  • Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

#LI-LS1

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Employment Type: FULL_TIME

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