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Online Reputation Management Jobs in Rochester, MN

Sales Development Rep

Oronoco, MN · On-site

$35K - $55K/yr

Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...

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Online Reputation Management information

See Rochester, MN salary details

$17.8K

$41.3K

$87.4K

How much do online reputation management jobs pay per year?

As of Aug 7, 2026, the average yearly pay for online reputation management in Rochester, MN is $41,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,400.00 and $44,200.00 per year, depending on experience, location, and employer.

What is an online reputation management?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are the typical daily responsibilities in online reputation management?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in online reputation management?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What cities near Rochester, MN are hiring for Online Reputation Management jobs? Cities near Rochester, MN with the most Online Reputation Management job openings:
Infographic showing various Online Reputation Management job openings in Rochester, MN as of June 2026, with employment types broken down into 2% As Needed, 47% Full Time, 50% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,265 per year, or $19.8 per hour.

$35K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

456th of 731 rated retailers


Job description

As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers.
What You'll Do:
  • As the Sales Development Representative (SDR), you will take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.
  • Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
  • Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.
  • Utilize provided scripts and talking points for both initiating and receiving phone calls.
  • Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
  • Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking.
  • Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
  • Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
  • Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
  • Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
  • Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
  • VinSolutions experience is a huge plus!

What You Need to Have for the Role:
  • Clear and concise written and verbal communication
  • Results driven and motivated for sales
  • Excellent customer service
  • Effectively manages responsibilities with time management to reach goals
  • Ability to multi-task while demonstrating strong organizational skills
  • Has prior CRM experience and is very computer savvy
  • Previous sales experience a plus
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $35,000 - $55,000 or more. This is a variable pay role with uncapped variable pay.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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