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Online Order Processing Jobs (NOW HIRING)

Zayo Group, LLC

Order Processing Specialist

Ashburn, VA · On-site

$20 - $26.50/hr

The Order Processing Specialist creates move, add, change, reprice, and billing account change orders. This position will also be responsible for the creation and maintenance of accounts and data ...

Techko Kobot Inc

Order Processing Specialist

Tustin, CA · On-site

$18 - $24/hr

Order Processing: * Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and Rithum. * Verify order details, including quantities, shipping addresses, and ...

VIVA USA INC

Order Processing Specialist

Cary, NC · On-site

$19.25 - $25.50/hr

The client is seeking a detail-oriented and customer-focused Order Processing Specialist to support accurate and timely order management from entry through fulfillment. In this role, you will ...

Howmet Aerospace

ORDER PROCESSING SPECIALIST

Whitehall, MI · On-site

$18.50 - $24.75/hr

This ORDER PROCESSING SPECIALIST position has key responsibilities to include: * Processing customer purchase orders for all EBS Howmet operations globally. * Support facilities with purchase order ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$18 - $24/hr

The Order Processing Specialist is responsible for dispatching all inbound orders to production and provide backup support to the Shipping specialist. Creates purchase orders, sales orders, and the ...

DraftKings

Order Processing Specialist

Newburgh, NY · On-site

$17/hr

Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. * Keep our systems updated with real-time customer order ...

Rough Country

3rd Shift - Order Processing

Dyersburg, TN · On-site

$13.50 - $17.50/hr

In Order Processing, the primary responsibility for each team member is to ship all orders safely, accurately, and efficiently. The hours for this position would be 11:00 pm to 7:00 am (Sunday Night ...

Online Remote Jobs

Data Entry Order Processing

Newark, NJ · On-site

$17.25 - $20.25/hr

About the job Data Entry Order Processing Order Entry and Processing We are a custom shirt manufacturer and process individual orders daily, up to 300 orders per day. This is a fast moving, detail ...

Frida

Order Processing Specialist (Contract)

Miami, FL · On-site

$18.75 - $24.75/hr

How You Will Make an Impact Frida is seeking an Order Processing Specialist (Contract) to join our Operations team based in Miami, FL. This role is responsible for owning the end-to-end order ...

Unity Communications

Telecom Order Processing Specialist

$20 - $26.50/hr

Telecom Order Processing Specialist Unity Communications is seeking a Telecom Order Processing Specialist to support business wireless operations across multiple U.S. telecom carriers. This role is ...

Frida

Order Processing Specialist (Contract)

Miami, FL

$18.75 - $24.75/hr

How You Will Make an Impact Frida is seeking an Order Processing Specialist (Contract) to join our Operations team based in Miami, FL. This role is responsible for owning the end-to-end order ...

Frida

Order Processing Specialist (Contract)

Miami, FL · On-site

$18.75 - $24.75/hr

How You Will Make an Impact Frida is seeking an Order Processing Specialist (Contract) to join our Operations team based in Miami, FL. This role is responsible for owning the end-to-end order ...

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How much do online order processing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What are the main daily responsibilities in an online order processing role?

As an online order processing specialist, your typical day involves reviewing new customer orders, verifying payment and shipping information, updating databases, and coordinating with warehouse or shipping teams to ensure timely fulfillment. You may also address customer inquiries regarding order status, resolve discrepancies, and manage returns or exchanges. Collaboration with other departments, such as inventory management and customer service, is common to keep operations running smoothly. Attention to accuracy and efficient multitasking are key, as processing errors can impact customer satisfaction and business performance.

What are the key skills and qualifications needed to thrive in the online order processing position, and why are they important?

To excel in Online Order Processing, strong attention to detail, organizational skills, and familiarity with order management software are essential, typically supported by experience in data entry or e-commerce. Proficiency in platforms such as Shopify, Magento, or proprietary ERP systems is often required, along with basic understanding of inventory and shipping processes. Excellent communication, problem-solving abilities, and customer service orientation help individuals stand out in this role. These skills are crucial for ensuring efficient, accurate order fulfillment and a positive customer experience in a fast-paced, digital retail environment.

What is an online order processing?

An Online Order Processing job involves handling customer orders placed through a company's website or online platform. Responsibilities typically include verifying order details, processing payments, coordinating with inventory and shipping teams, and ensuring timely delivery. The role may also require responding to customer inquiries, resolving issues, and updating order statuses. Strong attention to detail, organizational skills, and familiarity with e-commerce systems are often essential for success in this role.

More about Online Order Processing jobs
What cities are hiring for Online Order Processing jobs? Cities with the most Online Order Processing job openings:
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Online Order Processing jobs near you
Infographic showing various Online Order Processing job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,088 per year, or $18.3 per hour.

Order Processing Specialist

Zayo Group, LLC

Ashburn, VA • On-site

$20 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking an Order Processing Specialist to be part of a multi-function team whose main purpose is to provide an effortless customer experience while monitoring sales opportunities for our Sales organization by translating the pricing and technical details into the creation of inquiries and Service Orders. The Order Processing Specialist creates move, add, change, reprice, and billing account change orders. This position will also be responsible for the creation and maintenance of accounts and data integrity in Microsoft Dynamics 365 CRM. This position works with multiple internal teams to address their requests for inquiries and orders that can range from optimization, churn mitigation to customer care. The position is responsible for accurate records and entries which ensures correct reporting of Sales, Commissions and the business data. Candidates must be able to successfully thrive in an entrepreneurial environment and adjust to a rapidly growing and changing organization.
RESPONSIBILITIES:
  • Maximize customer satisfaction with Zayo products and services by creating all types of orders.
  • Review sales orders for completeness and accuracy as required for auditing for appropriate pricing.
  • Ensure special pricing, promotions, and discount structures have been applied, and gather missing information when necessary. Adhere to Quality assurance and industry regulatory requirements to be sure contracts, policies and procedures are in alignment with legal and regulatory definitions.
  • Opportunity / Order Administration including creation, processing, project managing, troubleshooting and resolution on relevant order concerns.
  • Order creation and sales opportunity closure in Dynamics, ensuring fast and accurate order submission.
  • Act as a check and balance to ensure everything requested in forms are on the bid.
  • Initiate the form process postings through opportunity, inquiry, and planner task creation.
  • Review inquiries and order requests, internal technology stack ownership to evaluate and identify the correct system to govern the order, ensuring seamless project handoff to implementation teams.
  • Strategically assess and resolve incomplete order data, ensuring accurate and timely order fulfillment in alignment with organizational standards.
  • Partner with Sales, Solutions Engineering, and Pricing to create client-facing quotes for Zayo services.
  • Manage and organize customer accounts and ensure data integrity measurements are met within the Microsoft Dynamics CRM environment.
  • Verify and ensure data integrity and accuracy within Salesforce.com CRM system.
  • Collaborate with the Reporting and Analytics team to ensure data integrity between Salesforce and Dynamics, specifically for new revenue and churn reporting.
  • Manage workload by seamlessly navigating between Salesforce and Dynamics, ensuring data integrity between systems.
  • Work cross-functionally with internal departments to research and resolve account-related issues, ensuring timely and effective solutions for clients and account managers.
  • Communicates and interacts with external customers.
  • Real-time support for sales and other internal groups, including report building and assisting internal groups with navigation of Dynamics and Salesforce.
  • Project manage solutions process, including escalations.
  • Possess a thorough understanding of Zayo's products and services offerings. Maintaining knowledge on the order process while staying up to date and being the subject matter expert on entrance criteria / processing / non-standard requests. When applicable, pass required tests and/or certifications.
  • Ensure the integrity of Company customer records by accurately and thoroughly documenting all communication(s) with internal customers within applicable automated systems.
  • Identify areas of process improvement to streamline order efficiency/data loading/bulk processing/automation/integration.
  • Keep abreast of changing technology/trends in the telecommunications industry.
  • Requires the ability to meet inflexible deadlines; perform non-predictive multiple tasks; and handle order conflicts to a successful resolution.
  • Develop and nurture strong inter-departmental communications to ensure timely resolution of customer and sales issues and concerns.
  • Assist as a key business process owner, and sales organization liaison, in IT system development.
  • Maintain sense of urgency and response to inquiries within established Service Level Agreements.
  • Participate in departmental projects as needed.Perform other related duties or projects as assigned.

QUALIFICATIONS:
  • Bachelor's degree or higher with a business related focus.
  • Minimum of three (3) years of experience in Customer Service or Sales Support experience demonstrating the ability to resolve issues and to effectively interface with internal teams while researching an issue.
  • Minimum of two (2) years of Telecom experience required.
  • Strong computer skills including proficiency with Microsoft Office and database software and concepts, familiarity with data management is required.
  • Demonstrated ability to use multiple database systems.
  • Active listening and the ability to communicate effectively and professionally via phone, electronic media, and face to face interactions.
  • Ability to collaborate effectively with a large number of business units to ensure successful customer installations.
  • Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, technical, or schedule form, and quickly adapt to new products, processes, and technologies.
  • Effective verbal and written communication skills sufficient to manage difficult interactions and facilitate conflict resolution. Negotiate resolutions and know when to enlist support and assistance from others.
  • Ability to work independently or on a team, support team objectives, take initiative and promote a positive team spirit.
  • Requires an individual who is detail oriented with superb organizational skills and the ability to prioritize. Monitors and checks own work for accuracy and quality.
  • Requires an ability to be flexible and adaptable with work schedule and demands to meet strict deadlines under moderate supervision.

Estimated Base Salary Range: $53,200.00 - $ 82,000.00 USD/annually.
#LI-REMOTE
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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