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Online Order Processing Jobs in Massachusetts (NOW HIRING)

Walmart

Online Order Filling Team Supervisor

Seekonk, MA · On-site

$21 - $34/hr

Location Wal-Mart #2184 1180 FALL RIVER AVE, SEEKONK, MA, 02771, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package ...

Walmart

Online Order Filling Team Supervisor

Leicester, MA · On-site

$21 - $34/hr

Location Walmart Supercenter #3409 20 SOOJIAN DR, LEICESTER, MA, 01524, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

Walmart

Online Order Filling Team Supervisor

Walpole, MA · On-site

$21 - $34/hr

Location Walmart Supercenter #2103 550 PROVIDENCE HWY, WALPOLE, MA, 02081, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

North Coast Seafoods

Order Processor- Overnight

Boston, MA · On-site

$17.75 - $22.75/hr

This role is responsible for accurately processing customer orders, including entering orders into NAV, troubleshooting any order-related issues, communicating instructions to the Shipping ...

North Coast Seafoods

Order Processor- Overnight

Boston, MA · On-site

$17.75 - $22.75/hr

This role is responsible for accurately processing customer orders, including entering orders into NAV, troubleshooting any order-related issues, communicating instructions to the Shipping ...

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Online Order Processing information

See Massachusetts salary details

$10

$19

$27

How much do online order processing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for online order processing in Massachusetts is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.07 per hour, depending on experience, location, and employer.

What are the main daily responsibilities in an online order processing role?

As an online order processing specialist, your typical day involves reviewing new customer orders, verifying payment and shipping information, updating databases, and coordinating with warehouse or shipping teams to ensure timely fulfillment. You may also address customer inquiries regarding order status, resolve discrepancies, and manage returns or exchanges. Collaboration with other departments, such as inventory management and customer service, is common to keep operations running smoothly. Attention to accuracy and efficient multitasking are key, as processing errors can impact customer satisfaction and business performance.

What are the key skills and qualifications needed to thrive in the online order processing position, and why are they important?

To excel in Online Order Processing, strong attention to detail, organizational skills, and familiarity with order management software are essential, typically supported by experience in data entry or e-commerce. Proficiency in platforms such as Shopify, Magento, or proprietary ERP systems is often required, along with basic understanding of inventory and shipping processes. Excellent communication, problem-solving abilities, and customer service orientation help individuals stand out in this role. These skills are crucial for ensuring efficient, accurate order fulfillment and a positive customer experience in a fast-paced, digital retail environment.

What is an online order processing?

An Online Order Processing job involves handling customer orders placed through a company's website or online platform. Responsibilities typically include verifying order details, processing payments, coordinating with inventory and shipping teams, and ensuring timely delivery. The role may also require responding to customer inquiries, resolving issues, and updating order statuses. Strong attention to detail, organizational skills, and familiarity with e-commerce systems are often essential for success in this role.

What are the most commonly searched types of Order Processing jobs in Massachusetts? The most popular types of Order Processing jobs in Massachusetts are:
What job categories do people searching Online Order Processing jobs in Massachusetts look for? The top searched job categories for Online Order Processing jobs in Massachusetts are:
What cities in Massachusetts are hiring for Online Order Processing jobs? Cities in Massachusetts with the most Online Order Processing job openings:
Online Order Processing jobs near you
Infographic showing various Online Order Processing job openings in Massachusetts as of July 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $41,596 per year, or $20 per hour.

Order Processing Specialist

Central Garden & Pet

Norton, MA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Central Garden & Pet rating

7.7

Company rating: 7.7 out of 10

Central Garden & Pet

Based on 41 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 75,130 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 97%

    97% say they get paid breaks

    say they get paid breaks

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

Featured by Central Garden & Pet, based on 41 Breakroom Quiz responses from their frontline employees

Job description

Description

Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry, is now seeking an Inside Sales/Customer Service Representative onsite at the Norton, MA facility. This is a non-exempt, full-time position. Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer and producer of quality branded products for the pet and lawn and garden supplies markets. Please see our website at www.central.com for additional company information.

Here at Green Garden Products, we love to help things grow. It's really what we are all about. Our Inside Sales and Customer Service Reps spend each day selling the largest brand names in gardening to retailers all over the country. At the same time, they are growing themselves: growing in work experience, growing in confidence, growing their career. Green Garden Products is a division of Central Garden and Pet, a company that employs close to 7,000 people nationwide. This role is an open door that leads to the rest of your career.

What you'll do:

As Order Process Specialist, you will maintain a working knowledge and clear understanding of the procedures and controls supportive of data entry, logistics, billing, and AR calls.  You will exercise a high-level of accuracy when performing assigned tasks and will provide outstanding customer service. This position pays a range of $18 to $20 per hour based on experience. 
 
Responsibilities: 
  • Review and enter incoming orders with accuracy
  • Schedule truck appointments and to ensure shipments are picked up on schedule
  • Communicate with Ohio Team on daily shipments
  • Process ASN- advance shipping notification for shipping
  • Retrieve return forms from FedEx Ground shipments
  • Issue return credits towards customer invoice
  • Process invoices
  • Create FedEx Ground Labels for shipping
  • Process Authorizations on orders
  • Pick seed packet orders in the warehouse
  • Mail Slot ID cards to customers thru USPS Mail
  • Enter data from the warehouse into Access
  • Outbound customer service calls and AR collection calls
  • Collaborate with other team members to provide support by thoroughly researching and replying to our customer account inquiries.
  • Prepare billing files to produce invoices while observing corresponding calendars and billing cycles.
  • Manage “I” Chain accounts receivable customer data in the accounting system.
  • Research and resolve customer A/R account issues.
  • Responsible for reconciling AR roll-forward and aging on a weekly basis.
  • Generate documented Standard Operating Procedures and keep all documentation current.
  • General office duties including filing, data entry, mail sorting and distribution
  • Work on special projects that maybe given throughout the shipping/return season
  • Other responsibilities as required to support department initiatives and needs.
Basic Qualifications: 
  • High school diploma or equivalent
  • Entry level computer skills
  • Basic knowledge of Excel
  • Accuracy and Speed in entering orders
  • A positive attitude and willingness to learn 
  • Strong work ethic with a defined sense of urgency
  • Punctual and dependable
  • Friendly and courteous phone etiquette
  • Experience communicating with colleagues and customers by using appropriate means of communication, applications and virtual meeting participation
  • Ability to work both independently and in a team environment with moderate management oversight

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid time off
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.

What Central Garden & Pet employees say

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Benefits

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