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Online Operations Jobs in Puerto Rico (NOW HIRING)

Head of Operations Yauco

Yauco, PR · On-site

$150 - $190/hr

Head of Operations YaucoSartorius currently has a unique opportunity for an innovative, people‑centered Head of Operations to lead our manufacturing operations and oversee our technological ...

Operations/Service Manager II

Guaynabo, PR · On-site

$22.05 - $30.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Regularly communicate with the Store Manager and Retail Operations about the general conditions of the store and stockroom * Help manage the operational aspects of the store, including monthly cycle ...

Operations/Service Manager V

Mayaguez, PR · On-site

$24.85 - $33.10/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Operations/Service Manager IV

Carolina, PR · On-site

$24.30 - $32.40/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Operations/Service Manager III

Toa Alta, PR · On-site

$22.60 - $30.15/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

PR · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Ensures pet parents have a positive experience with online orders including pick-up in store or ...

Operations/Service Manager III

Fajardo, PR · On-site

$21.50 - $28.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Retail Operations Lead

Bayamon, PR

$12.25 - $15.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Ensures pet parents have a positive experience with online orders including pick-up in store or ...

Retail Operations Lead

Bayamon, PR · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Ensures pet parents have a positive experience with online orders including pick-up in store or ...

Retail Operations Lead

Bayamon, PR

$13 - $16/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Ensures pet parents have a positive experience with online orders including pick-up in store or ...

PR

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Ensures pet parents have a positive experience with online orders including pick-up in store or ...

PR

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Ensures pet parents have a positive experience with online orders including pick-up in store or ...

Showing results 41-60

Online Operations information

What is online operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by professionals in online operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What are the key skills and qualifications needed to thrive in online operations?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.

What are the most commonly searched types of Operations jobs in Puerto Rico?

The most popular types of Operations jobs in Puerto Rico are:

What are popular job titles related to Online Operations jobs in Puerto Rico?

For Online Operations jobs in Puerto Rico, the most frequently searched job titles are:

Director Cloud Operations & Security

Hewlett Packard Enterprise Development LP

San Juan, PR • On-site

Full-time

Re-posted 10 days ago


Job description

Director Cloud Operations & SecurityThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

About HPE
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open opportunities with HPE
At HPE, through our Mist platform, we are redefining what's possible in modern networking. We're delivering the intelligent, resilient networks they deserve. As the pace of innovation accelerates across the industry, we're seeking bold thinkers, creative problem solvers, and passionate technologists who thrive at scale and are driven to make meaningful impact. Mist delivers AI-driven, cloud-native networking solutions that power enterprise-grade wireless and wired infrastructures worldwide. Our platforms support Fortune 100 and Fortune 500 organizations and are engineered for scale, reliability, and operational excellence

Role Overview


HPE Networking is seeking an experienced and mission-driven Director of Security Operations to lead our Detection & Response, Enterprise Security, Identity & Access Management (IAM), and Cyber Threat Intelligence (CTI) teams. This role reports to the Sr Director, CloudOps and Security and will define and execute our security operations strategy while building high-performing teams that protect HPE Networking cloud assets.
You will oversee security operations for AI-powered SaaS platforms built on cloud-native architectures across AWS and GCP, ensuring production stability, system reliability, and operational excellence across large-scale distributed systems.
This role owns four security domains and requires a leader who can operate with minimal direction, drive strategy, and deliver results in complex environments. As a senior member of the security leadership team, you will also serve as a succession candidate for broader organizational responsibility.
This is a technical leadership role. While you will not write production code daily, you should be comfortable reviewing code, writing scripts, and engaging in technical problem-solving when needed.

Key Responsibilities

Security Strategy & Leadership
Define and lead a unified security operations strategy across Detection & Response, IT Security, IAM, and Cyber Threat Intelligence.
Mature and expand the Cyber Threat Intelligence program, including team development, intelligence processes, and integration with security operations.
Own the identity and access management strategy across corporate systems and cloud infrastructure.
Partner with Security, Engineering, IT, Legal, Trust & Safety, and executive leadership to align security priorities with company goals.
Ensure measurable outcomes and accountability across all four security domains.

Technical Leadership
Maintain strong technical depth to evaluate designs, challenge assumptions, and guide engineering decisions.
Engage hands-on when necessary, by reviewing detection logic, investigating incidents, auditing IAM configurations, or prototyping solutions.
Promote automation, scalability, and reliability across security operations.

Executive Communication & Crisis Leadership

Advise leadership on security risks, threat landscape, and operational health.

Provide executive visibility into security posture, investments, and key risks.

Translate threat intelligence into business-relevant insights.

Lead response and communication during major security incidents.

Represent HPE Networking security operations externally when appropriate.

Qualifications & Experience

10+ years in cybersecurity, with 5+ years leading multiple teams or managers.

Strong technical background with the ability to read and write code (Python preferred).

Experience building or maturing security programs and operational capabilities.

Proven decision-maker who can act decisively during critical incidents.

Excellent communicator able to engage engineers, executives, and cross-functional partners.

Ability to operate with high autonomy and minimal supervision.

Experience leading teams through major security incidents.

Deep expertise in Identity & Access Management at scale, particularly in AWS and GCP environments.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Agile Methodology, Agile Scrum Development, Analytical Thinking, Bias, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico#cybersecurity, #executive, #networking

Job:

Engineering

Job Level:

Director

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendorswill never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.