Be Seen First
Racine, WI · On-site
$20 - $25/hr
The Customer Service Representative will be responsible for supporting the call center in the following areas: Providing excellent service and sales support for our customers in a high-volume setting ...
Quick apply
Be Seen First
Racine, WI · On-site
$20 - $25/hr
The Customer Service Representative will be responsible for supporting the call center in the following areas: Providing excellent service and sales support for our customers in a high-volume setting ...
Oak Creek, WI · On-site
$14.75 - $19/hr
Job Summary of the Customer Support Center Representative position: This position is responsible ... to the nature of each call. * Effectively uses on-line resources to ensure accuracy and ...
Oak Creek, WI · On-site
$14.75 - $19/hr
Job Summary of the Customer Support Center Representative position: This position is responsible ... to the nature of each call. * Effectively uses on-line resources to ensure accuracy and ...
Oak Creek, WI · On-site
$14.75 - $19/hr
Customer Support Center Representative Job Summary of the Customer Support Center Representative ... to the nature of each call. * Effectively uses on-line resources to ensure accuracy and ...
Oak Creek, WI · On-site
$14.75 - $19/hr
Customer Support Center Representative Job Summary of the Customer Support Center Representative ... to the nature of each call. * Effectively uses on-line resources to ensure accuracy and ...
Gurnee, IL · On-site
$18.32 - $30.54/hr
Assists with Online Banking and E-Services trouble shooting / general inquiries. * Works hand in ... Two (2) years of customer service or retail sales experience in a call center The base pay for this ...
Gurnee, IL · On-site
$18.32 - $30.54/hr
Assists with Online Banking and E-Services trouble shooting / general inquiries. * Works hand in ... Two (2) years of customer service or retail sales experience in a call center The base pay for this ...
Milwaukee, WI · On-site
$45K - $75K/yr
This position is more than a call center role. It's about building meaningful connections ... Manage inbound call queues with a focus on sales conversion, retention, and first-call resolution.
Quick apply
Milwaukee, WI · On-site
$45K - $75K/yr
This position is more than a call center role. It's about building meaningful connections ... Manage inbound call queues with a focus on sales conversion, retention, and first-call resolution.
Answer inbound calls in a high-volume environment, while compassionately handling questions ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...
Answer inbound calls in a high-volume environment, while compassionately handling questions ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...
... call center team. This is a sales role first -- you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
Quick apply
... call center team. This is a sales role first -- you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
Wauwatosa, WI · On-site
$20 - $25/hr
... call center team. This is a sales role first - you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
Wauwatosa, WI · On-site
$20 - $25/hr
... call center team. This is a sales role first - you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
... call center team. This is a sales role first - you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
... call center team. This is a sales role first - you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
... call center team. This is a sales role first you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
Quick apply
... call center team. This is a sales role first you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by ...
Milwaukee, WI · On-site
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you're ...
Milwaukee, WI · On-site
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you're ...
Milwaukee, WI · On-site
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you're ...
Milwaukee, WI · On-site
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you're ...
Milwaukee, WI · Remote
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours Bi-Weekly Pay Paid Training Growth Opportunities If you're looking for a ...
Milwaukee, WI · Remote
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours Bi-Weekly Pay Paid Training Growth Opportunities If you're looking for a ...
Milwaukee, WI · Remote
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you're looking for a stable ...
Milwaukee, WI · Remote
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you're looking for a stable ...
Mukwonago, WI · On-site
$25 - $32/hr
... call center environments. * High school diploma or GED equivalent. * Proficiency with computer ... Inbound call booking rate of 76%. * Daily appointment capacity at 80%. * Daily guaranteed ...
Quick apply
Mukwonago, WI · On-site
$25 - $32/hr
... call center environments. * High school diploma or GED equivalent. * Proficiency with computer ... Inbound call booking rate of 76%. * Daily appointment capacity at 80%. * Daily guaranteed ...
Wauwatosa, WI · On-site
$21/hr
Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...
Quick apply
Wauwatosa, WI · On-site
$21/hr
Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...
Wauwatosa, WI · On-site
$21/hr
Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...
Quick apply
Wauwatosa, WI · On-site
$21/hr
Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...
Wauwatosa, WI · On-site
$21/hr
Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...
Quick apply
Wauwatosa, WI · On-site
$21/hr
Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...
Wauwatosa, WI · On-site
$21/hr
Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...
Quick apply
Wauwatosa, WI · On-site
$21/hr
Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...
Wauwatosa, WI · On-site
$21/hr
Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...
Quick apply
Wauwatosa, WI · On-site
$21/hr
Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...
$11.95 - $12.83
4% of jobs
$12.83 - $13.71
9% of jobs
$13.71 - $14.59
11% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$14.59 - $15.47
19% of jobs
The median wage is $15.76 / hr.
$15.47 - $16.35
21% of jobs
$17.17 is the 75th percentile. Wages above this are outliers.
$16.35 - $17.23
12% of jobs
$17.23 - $18.11
15% of jobs
$18.11 - $19
5% of jobs
$19 - $19.88
3% of jobs
$19.88 - $20.76
0% of jobs
$20.76 - $21.64
1% of jobs
$11
$16
$21
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
$20 - $25/hr
Full-time
Posted 7 days ago
Customer Service Rep Lead 48161
Must be available to work weekends
Summary:
The Customer Service Representative will be responsible for supporting the call center in the
following areas: Providing excellent service and sales support for our customers in a high-volume setting consisting of direct consumer and corporate order placement for holiday gifting. The ideal candidate will process orders, resolve order issues, support customer complaints, and support general office work as needed throughout the year. For the months of October through December, this role will act in a lead role capacity to a seasonal team of temporary CSR’s by providing oversight of orders, customer complaints and training related to the mail
order business unit.
Essential Job Duties and Responsibilities:
• Provide support to the call center team by handling customer related order requests and leading problem resolution efforts for customers via phone, email, web chat, post mail and on occasion, face to face.
• Utilize multiple business systems for tracking and providing timely response to customer inquiries to ensure customer satisfaction.
• Maintain performance in alignment with targeted KPI and SLA standards
• Participate in the development and implementation of projects and activities focused on continuously improving our customers’ experience with us.
• Provide oversight of workloads, training, and support to temporary employees during high peak seasons while maintaining independent workload.
• Provide general administrative support for office staff, as needed.
• Other related duties as assigned by management.
Education and Experience Requirements:
• High School Diploma or GED required.
• Must be at least 18 years of age.
• Experience in call center, ordering and logistics, customer service, and general office is preferred.
Knowledge, Skills and Abilities:
• Customer Centric focus and strives for satisfaction to customers.
• Professional and compassionate communication skills both verbal and written.
• Leadership ability to provide support and guidance to others in a supportive and constructive manner.
• Ethical conduct including diversity and inclusion to others.
• Ability to problem solve and analyze complex situations to provide the best possible solutions.
• Personal effectiveness and credibility with a focus on team culture.
• Ability to read, write, and speak English proficiently.
• Ability to use a computer and headset.
Physical Demands:
• Ability to complete repetitive motions throughout designated shift.
• Ability to stand, sit, and walk for extended periods of time throughout shift.
Working conditions:
Incumbent must be able to work in an office with minimal hazards. As O&H Danish Bakery provides a highly seasonal peak product offering, some weekends and extended work hours are necessary around major US holidays (Christmas, Thanksgiving, Easter etc).
As one of the top local staffing agencies in Southeastern Wisconsin and Northeastern Illinois, Halpin Staffing Services helps companies find great people and job seekers find great jobs.
