Indianapolis, IN · On-site
$22 - $23/hr
Required Prior experience in a fast-paced call center environment. Required 2 Years Customer service related experience. Required 2 Years Experience adhering to ethical and confidentiality ...
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Indianapolis, IN · On-site
$22 - $23/hr
Required Prior experience in a fast-paced call center environment. Required 2 Years Customer service related experience. Required 2 Years Experience adhering to ethical and confidentiality ...
Indianapolis, IN · On-site
Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together ...
Indianapolis, IN · On-site
Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together ...
Indianapolis, IN · On-site
$14.75 - $19/hr
IN-IDOI-Inbound Call Center Rep Location: Indianapolis IN, 46204 Hybrid Duration: 12 Months Interview: In person only OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when ...
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Indianapolis, IN · On-site
$14.75 - $19/hr
IN-IDOI-Inbound Call Center Rep Location: Indianapolis IN, 46204 Hybrid Duration: 12 Months Interview: In person only OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when ...
Indianapolis, IN · On-site
$14.75 - $19/hr
IN-IDOI-Inbound Call Center Rep Location: Indianapolis IN, 46204 Hybrid Duration: 12 Months Interview: In person only OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when ...
Indianapolis, IN · On-site
$14.75 - $19/hr
IN-IDOI-Inbound Call Center Rep Location: Indianapolis IN, 46204 Hybrid Duration: 12 Months Interview: In person only OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when ...
Indianapolis, IN · On-site
$14.75 - $19/hr
Question7This is an ONSITE position in Indianapolis in a call center taking inbound calls. Do you accept this requirement?Question8Your candidate must have a clear BMV check along with the background ...
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Indianapolis, IN · On-site
$14.75 - $19/hr
Question7This is an ONSITE position in Indianapolis in a call center taking inbound calls. Do you accept this requirement?Question8Your candidate must have a clear BMV check along with the background ...
Indianapolis, IN · Remote
$9 - $13/hr
... Call Center Representatives to assist customers for a variety of exciting client programs. Every ... You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive ...
Indianapolis, IN · Remote
$9 - $13/hr
... Call Center Representatives to assist customers for a variety of exciting client programs. Every ... You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive ...
Indianapolis, IN · On-site
$14.75 - $19/hr
Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together ...
Indianapolis, IN · On-site
$14.75 - $19/hr
Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together ...
$14.75 - $19/hr
Have Previous Call Center Experience * Are comfortable interacting via the Phone for an 8 hour ... Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
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$14.75 - $19/hr
Have Previous Call Center Experience * Are comfortable interacting via the Phone for an 8 hour ... Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
SH-1004 Outbound Call Center Representative, IN Duties/Responsibilities: * Responsible for ... Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE ...
SH-1004 Outbound Call Center Representative, IN Duties/Responsibilities: * Responsible for ... Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE ...
SH-1004 Outbound Call Center Representative, IN Duties/Responsibilities: * Responsible for ... Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE ...
SH-1004 Outbound Call Center Representative, IN Duties/Responsibilities: * Responsible for ... Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE ...
Muncie, IN · On-site
$14 - $18.25/hr
Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to ...
Muncie, IN · On-site
$14 - $18.25/hr
Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to ...
$15 - $25/hr
Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...
$15 - $25/hr
Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...
Muncie, IN · On-site
Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...
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Muncie, IN · On-site
Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...
Muncie, IN · On-site
$15/hr
Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type : Full-Time (36 hours per week ...
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Muncie, IN · On-site
$15/hr
Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type : Full-Time (36 hours per week ...
$14.75 - $19/hr
About the Call Center Representative Position We're on the lookout for a Call Center Representative ... Manage large amounts of inbound calls with efficiency and courtesy * Follow conversation prompts ...
$14.75 - $19/hr
About the Call Center Representative Position We're on the lookout for a Call Center Representative ... Manage large amounts of inbound calls with efficiency and courtesy * Follow conversation prompts ...
Muncie, IN · On-site
$15/hr
Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...
Muncie, IN · On-site
$15/hr
Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...
Indianapolis, IN · Remote
$15.75 - $20.50/hr
About the Call Center Representative Position We're on the lookout for a Call Center Representative ... Manage large amounts of inbound calls with efficiency and courtesy * Follow conversation prompts ...
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Indianapolis, IN · Remote
$15.75 - $20.50/hr
About the Call Center Representative Position We're on the lookout for a Call Center Representative ... Manage large amounts of inbound calls with efficiency and courtesy * Follow conversation prompts ...
Indianapolis, IN · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Indianapolis, IN · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Indianapolis, IN · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Indianapolis, IN · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Indianapolis, IN · On-site
$23.95/hr
Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...
Indianapolis, IN · On-site
$23.95/hr
Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...
$11.04 - $11.85
4% of jobs
$11.85 - $12.67
9% of jobs
$12.67 - $13.48
11% of jobs
$13.52 is the 25th percentile. Wages below this are outliers.
$13.48 - $14.30
19% of jobs
The median wage is $14.56 / hr.
$14.30 - $15.11
21% of jobs
$15.87 is the 75th percentile. Wages above this are outliers.
$15.11 - $15.93
12% of jobs
$15.93 - $16.74
15% of jobs
$16.74 - $17.55
5% of jobs
$17.55 - $18.37
3% of jobs
$18.37 - $19.18
0% of jobs
$19.18 - $20
1% of jobs
$11
$15
$19
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
$22 - $23/hr
Contractor
Posted 22 days ago
High school diploma or equivalent.
Required
Prior experience in a fast-paced call center environment.
Required
2
Years
Customer service related experience.
Required
2
Years
Experience adhering to ethical and confidentiality requirements
Required
1
Years
Excellent communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations.
Required
Knowledge of tax regulations.
Desired
1
Years
Ability to analyze and troubleshoot tax-related inquiries.
Desired
1
Years
Associates or Bachelors Degree in accounting, finance, or related field.
Desired
Sourced by ZipRecruiter
Recruiting and staffing services
201 - 500 Employees
Irving, TX, US
2002
