Chicago, IL · On-site
$22/hr
... Year Call Center within a Financial Services Environment Compensation & Benefits: Typical hiring range: $22.00 per hour. Actual compensation will be determined using factors such as experience ...
Chicago, IL · On-site
$22/hr
... Year Call Center within a Financial Services Environment Compensation & Benefits: Typical hiring range: $22.00 per hour. Actual compensation will be determined using factors such as experience ...
Chicago, IL · On-site
$22/hr
Preferred - 1 Year Call Center within a Financial Services Environment Compensation & Benefits: Typical hiring range: $22.00 per hour. Actual compensation will be determined using factors such ...
Chicago, IL · On-site
$22/hr
Preferred - 1 Year Call Center within a Financial Services Environment Compensation & Benefits: Typical hiring range: $22.00 per hour. Actual compensation will be determined using factors such ...
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Quick apply
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Quick apply
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Call Center Representative or in a similar role is preferred Excellent phone and verbal ...
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Call Center Representative or in a similar role is preferred Excellent phone and verbal ...
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Quick apply
Palos Hills, IL · On-site
$16.25 - $20.25/hr
In this role, you will take inbound and outbound calls, communicate with customers to identify ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Chicago, IL · On-site
Call Center Business Lead Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of ...
Chicago, IL · On-site
Call Center Business Lead Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of ...
Chicago, IL · On-site
$17.75/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
Chicago, IL · On-site
$17.75/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
Chicago, IL · On-site
$16.50 - $20.50/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
Quick apply
Chicago, IL · On-site
$16.50 - $20.50/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
Chicago, IL · On-site
$17.75/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
Chicago, IL · On-site
$17.75/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
$16.50 - $20.50/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
$16.50 - $20.50/hr
Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Answer a high volume of inbound calls * Resolve customer concerns while providing top of the line ...
Chicago, IL · On-site
Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...
Chicago, IL · On-site
Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...
Chicago, IL · On-site
Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...
Chicago, IL · On-site
Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...
Chicago, IL · On-site
$16.50 - $20.50/hr
Call Center/Patient Service Representative We're hiring a Patient Service Representative to work in ... Answer inbound calls from patients and assist with scheduling, referrals, cancellations, inquiries ...
Chicago, IL · On-site
$16.50 - $20.50/hr
Call Center/Patient Service Representative We're hiring a Patient Service Representative to work in ... Answer inbound calls from patients and assist with scheduling, referrals, cancellations, inquiries ...
Chicago, IL · On-site
$15.50 - $20.25/hr
Essential Functions Communicate effectively with consumers in an inbound metrics-driven call center environment. Navigate multiple technologies while staying engaged with the consumer. Approaches ...
Chicago, IL · On-site
$15.50 - $20.25/hr
Essential Functions Communicate effectively with consumers in an inbound metrics-driven call center environment. Navigate multiple technologies while staying engaged with the consumer. Approaches ...
Chicago, IL · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Chicago, IL · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Chicago, IL · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Quick apply
Chicago, IL · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Midlothian, IL · On-site
$15.25 - $19.75/hr
Answer inbound calls with professionalism, energy, and accuracy * Provide exceptional customer ... Participate in ongoing training, including JU online and in-person classes * Attend team meetings ...
Midlothian, IL · On-site
$15.25 - $19.75/hr
Answer inbound calls with professionalism, energy, and accuracy * Provide exceptional customer ... Participate in ongoing training, including JU online and in-person classes * Attend team meetings ...
Chicago, IL · On-site
We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service ... Answer inbound customer calls in a timely and courteous manner. * Resolve customer complaints by ...
Quick apply
Chicago, IL · On-site
We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service ... Answer inbound customer calls in a timely and courteous manner. * Resolve customer complaints by ...
Chicago, IL · On-site
$16 - $20.50/hr
Inbound/Outbound Call Representative Chicago, Illinois, United States REMOTE Position: Inbound ... Previous experience in customer service or sales, preferably in a call center environment
Chicago, IL · On-site
$16 - $20.50/hr
Inbound/Outbound Call Representative Chicago, Illinois, United States REMOTE Position: Inbound ... Previous experience in customer service or sales, preferably in a call center environment
$12.68 - $13.61
4% of jobs
$13.61 - $14.55
9% of jobs
$14.55 - $15.48
11% of jobs
$15.52 is the 25th percentile. Wages below this are outliers.
$15.48 - $16.42
19% of jobs
The median wage is $16.72 / hr.
$16.42 - $17.35
21% of jobs
$18.22 is the 75th percentile. Wages above this are outliers.
$17.35 - $18.29
12% of jobs
$18.29 - $19.22
15% of jobs
$19.22 - $20.16
5% of jobs
$20.16 - $21.09
3% of jobs
$21.09 - $22.03
0% of jobs
$22.03 - $22.96
1% of jobs
$12
$17
$22
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
The most popular types of Inbound Call Center jobs in Gary, IN are:
For Online Inbound Call Center jobs in Gary, IN, the most frequently searched job titles are:
The top searched job categories for Online Inbound Call Center jobs in Gary, IN are:
Cities near Gary, IN with the most Online Inbound Call Center job openings:
Chicago, IL • On-site
8.7
Based on 23 frontline employees who took The Breakroom Quiz
72nd of 313 rated insurance
Great coworkers
People enjoy working here
Good employer
Recommended by parents
Respectful managers
$22/hr
Other
Medical, Dental, Vision, Retirement
Re-posted 18 days ago
This hybrid role serves as a trusted resource for credit union members, delivering personalized, consultative service primarily through phone interactions. The representative is responsible for creating a positive, seamless experience by understanding member needs, resolving concerns with empathy, and guiding members toward financial solutions that support their goals.
Member Experience & Relationship Building
Deliver exceptional, member-focused service by actively listening, demonstrating empathy, and building rapport in every interaction. Serve as a trusted advisor by identifying member needs and recommending appropriate products, services, and solutions. Issue Resolution & Service Excellence Address member inquiries with a focus on first call resolution. Handle sensitive or escalated conversations with professionalism, patience, and effective de-escalation techniques. Advocate for members by resolving concerns while maintaining compliance with all policies and regulatory requirements.
Transaction & Account Support
Accurately and efficiently process financial transactions. Assist with account maintenance activities such as balance inquiries, account updates, debit card services, and membership changes. Support members with opening and closing deposit accounts and related services.
Consultative Support & Financial Guidance
Evaluate member financial needs and provide guidance aligned with their goals. Educate members on available products, digital tools, and self-service options to enhance their overall experience. Exercise sound judgment when making decisions such as fee refunds within established guidelines.
Team Collaboration & Continuous Improvement
Partner with peers and leadership to foster a collaborative, service-oriented team environment. Contribute to continuous improvement efforts by sharing feedback, identifying opportunities, and supporting best practices.
Work Schedule
Monday – Friday: 8:00 AM – 9:00 PM Saturday: 10:00 AM – 3:00 PM
Education & Years of Experience Minimum - High School or Equivalent Minimum - 1 Year Banking, Retail, Customer Service or Related Preferred - 1 Year Call Center within a Financial Services Environment
Compensation & Benefits: Typical hiring range: $22.00 per hour. Actual compensation will be determined using factors such as experience, skills & knowledge. Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including: Annual performance bonus Work from home up to 3 days a week Paid parental leave Employee discount programs Time off including paid personal and sick days 11 paid holidays Education reimbursement *Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
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