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Online Helpdesk Jobs in Rutland, VT (NOW HIRING)

Sandri Energy LLC

Cashier

Rutland, VT · On-site

$14.50/hr

Pay: $14.50/hour Looking for a steady, early morning job where you can stay busy, help people, and ... Interested applicants may apply online or fill out an application in person at the store, located ...

Albertsons

Front End Entry Level

Middlebury, VT · On-site

$14.42 - $16.76/hr

... help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online ...

Albertsons

Front End Entry Level

Fair Haven, VT

$14.42 - $16.76/hr

... help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online ...

Albertsons

Front End Entry Level

Fair Haven, VT

$14.42 - $16.76/hr

... help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online ...

Albertsons

Front End Entry Level

Ludlow, VT

$14.42 - $16.76/hr

... help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online ...

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All JobsOnline Helpdesk JobsOnline Helpdesk Jobs in Rutland, VT

Online Helpdesk information

See Rutland, VT salary details

$13

$23

$34

How much do online helpdesk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online helpdesk in Rutland, VT is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.59 per hour, depending on experience, location, and employer.

What is an online helpdesk?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does an online helpdesk do?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive in the online helpdesk position?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

Can you work an online helpdesk remotely?

Yes, online helpdesk roles are often performed remotely, requiring skills in customer support, troubleshooting, and familiarity with helpdesk software. Many companies offer remote positions with flexible schedules, and a reliable internet connection is essential.

What are the most commonly searched types of Helpdesk jobs in Rutland, VT?

The most popular types of Helpdesk jobs in Rutland, VT are:

What are popular job titles related to Online Helpdesk jobs in Rutland, VT?

For Online Helpdesk jobs in Rutland, VT, the most frequently searched job titles are:

What job categories do people searching Online Helpdesk jobs in Rutland, VT look for?

The top searched job categories for Online Helpdesk jobs in Rutland, VT are:

What cities near Rutland, VT are hiring for Online Helpdesk jobs?

Cities near Rutland, VT with the most Online Helpdesk job openings:

Online Helpdesk jobs near you
Infographic showing various Online Helpdesk job openings in Rutland, VT as of August 2026, with employment types broken down into 64% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $49,324 per year, or $23.7 per hour.

Party and Event Host - Weekends Availability

Michaels Stores, Inc.

Hartford, NY • On-site

$16 - $18.80/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 949 frontline employees who took The Breakroom Quiz

651st of 734 rated retailers

Job description

Store - UTICA-NEW HARTFORD, NY
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
  • Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
  • Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
  • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
  • Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
  • Communicate events with clients and store team members.
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
  • Adjust plans and events based on client's feedback and needs.
  • Create backup or emergency plans to be executed as needed.
  • Ensure client satisfaction for scheduled events.
  • Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience
  • Help customers shop, locate products, and provide them with solutions.
  • Provide fast and friendly check out experience.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customer on Voice of Customer (VOC) survey.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck un-load, stocking and planogram (POGs) processes.
  • Complete merchandise recovery and maintenance.
  • Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production.
  • Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
  • Energetic and enthusiastic and personality.
  • The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
  • Must have excellent people skills.
  • Must have experience working with children and children's events.
  • Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
  • Must have organizational skills, interpersonal skills, and creative problem-solving skills.
  • Retail and/or customer service experience required

Physical Requirements
Work Environment
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.00 - $18.80
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster

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