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Online Helpdesk Jobs in Rutland, VT (NOW HIRING)

Albertsons

In-Store Shopper

Middlebury, VT · On-site

You'll gain additional experience through other departments too - when the online orders are slow, you'll get to spend time helping in other areas - talk about learning & growth opportunities! If you ...

Albertsons

In-Store Shopper

Middlebury, VT · On-site

You'll gain additional experience through other departments too - when the online orders are slow, you'll get to spend time helping in other areas - talk about learning & growth opportunities! If you ...

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All JobsOnline Helpdesk JobsOnline Helpdesk Jobs in Rutland, VT

Online Helpdesk information

See Rutland, VT salary details

$13

$23

$34

How much do online helpdesk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for online helpdesk in Rutland, VT is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.59 per hour, depending on experience, location, and employer.

What is an online helpdesk?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does an online helpdesk do?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive in the online helpdesk position?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

Can you work an online helpdesk remotely?

Yes, online helpdesk roles are often performed remotely, requiring skills in customer support, troubleshooting, and familiarity with helpdesk software. Many companies offer remote positions with flexible schedules, and a reliable internet connection is essential.

What are the most commonly searched types of Helpdesk jobs in Rutland, VT?

The most popular types of Helpdesk jobs in Rutland, VT are:

What are popular job titles related to Online Helpdesk jobs in Rutland, VT?

For Online Helpdesk jobs in Rutland, VT, the most frequently searched job titles are:

What job categories do people searching Online Helpdesk jobs in Rutland, VT look for?

The top searched job categories for Online Helpdesk jobs in Rutland, VT are:

What cities near Rutland, VT are hiring for Online Helpdesk jobs?

Cities near Rutland, VT with the most Online Helpdesk job openings:

Online Helpdesk jobs near you
Infographic showing various Online Helpdesk job openings in Rutland, VT as of August 2026, with employment types broken down into 64% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $49,324 per year, or $23.7 per hour.

Customer Service Representative - Remote (in Vermont)

The Vermont Country Store

North Clarendon, VT • On-site

$16.25 - $22.25/hr

Other

Posted 3 days ago

New

Vermont Country Store rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Description
We're looking for seasonal Customer Service Representatives who love Vermont as much as we do and appreciate our practical, hard-to-find products. In this role, you'll help customers find exactly what they need-and maybe something extra they'll love-from our catalog and online store. Full-time and part-time seasonal positions are available!
If that sounds like fun, you may be just the person we're looking for!
The majority of our Customer Service Representatives work from the comfort of their own homes in Vermont! Others prefer to work in our call center in Rutland, Vt.
Every Customer Service Representative receives on-the-job training! Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives.
Current Customer Service Hours of Operation:
Monday - Saturday: 8:00am - 8:00pm
Sunday: 10:00am - 6:30pm
A Sampling of What You'll Do
    • Answer customer phone calls to assist with placing orders from our catalog or online store
    • Answer customer questions about products and orders
    • Become knowledgeable about products offered by The Vermont Country Store
    • Build relationships and engage customers during phone calls
Who We're Looking For
    • Must be a Vermont resident, work must be performed in Vermont
    • Must have an internet speed of at least 40mbps for remote work
    • Must be at least 16 years of age
    • Dependable, enthusiastic, and flexible team player
    • Ability to learn new computer applications
    • Ability to use a laptop, keyboard and mouse
    • Desire to work in a fast-paced environment
About Us
The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine's Best Online Shops, placing ahead of Amazon, Walmart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don't check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.
What You'll Love About The Vermont Country Store
    • Flexible schedules!
    • Potential for year-round employment
    • Free local bus service
    • Employee referral bonus
    • 40% employee discount
    • Fun seasonal activities and giveaways
    • Perks including Vermont Area Attractions discounts

What Vermont Country Store employees say

Pay

Benefits

Hours and flexibility

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