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Entry Level Help Desk Support Jobs in Rutland, VT

U.S. Navy

IT Support Specialist

Killington, VT

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Proctor, VT

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Rutland, VT

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

North Granville, NY

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

West Woodstock, VT

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Castleton, VT

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

Planet Fitness

Front Desk Associate

Rutland, VT

$14.42 - $15.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Rutland, VT · On-site

$14.42 - $15.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Rutland, VT · On-site

$14.42 - $15.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Rutland, VT · On-site

$14.42 - $15.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Overnight Front Desk Associate

Rutland, VT · On-site

$14.92 - $15.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Overnight Front Desk Associate

Rutland, VT · On-site

$14.92 - $15.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Overnight Front Desk Associate

Rutland, VT

$14.92 - $15.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Overnight Front Desk Associate

Rutland, VT · On-site

$14.92 - $15.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Ballard Spahr LLP

Legal Support Assistant

Barnard, VT · Hybrid

$50K - $55K/yr

We're offering an entry-level position for a Legal Support Assistant in our Baltimore office. This ... You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys.

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Rutland, VT

Entry Level Help Desk Support information

See Rutland, VT salary details

$10

$21

$33

How much do entry level help desk support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level help desk support in Rutland, VT is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.65 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Rutland, VT?

For Entry Level Help Desk Support jobs in Rutland, VT, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Rutland, VT look for?

The top searched job categories for Entry Level Help Desk Support jobs in Rutland, VT are:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Rutland, VT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,410 per year, or $21.4 per hour.

Customer Support / Client Development Support Specialist

eDOC Innovations , Inc.

Middlebury, VT • On-site

$17 - $22/hr

Full-time

Retirement

Posted 26 days ago

Job description

Join a Growing Technology Company
eDOC Innovations is seeking a motivated, technically minded Customer Support / Client Development Support Specialist to join our Client Development team.
In this role, you will serve as a primary point of contact for our credit union clients, helping them successfully use eDOC's document management and digital transaction solutions. You will troubleshoot technical issues, answer questions, conduct training, assist with installations and data conversions, and coordinate with other internal teams when additional expertise is needed.
This is an excellent opportunity for someone who enjoys solving problems, working with technology, and helping clients succeed.
What You'll Do
  • Respond to incoming client support requests by phone and email.
  • Document and track client requests through our CRM system.
  • Troubleshoot technical issues and provide timely, professional resolutions.
  • Escalate complex issues to the appropriate technical or development teams.
  • Become knowledgeable in eDOC's DocLogic suite of products.
  • Assist with software installations, data conversions, hardware, and device drivers.
  • Conduct individual and group training sessions for clients.
  • Help clients better understand and utilize eDOC solutions.
  • Perform quality assurance testing and assist with process improvements.
  • Complete professional services assignments and other projects as needed.

What We're Looking For
  • An associate degree in a business or technical field is preferred.
  • Experience with MySQL, SQL, or another relational database platform is highly desirable.
  • Familiarity with Microsoft Windows Server and Internet Information Services is a plus.
  • Strong verbal and written communication skills.
  • Confidence conducting client meetings and training sessions.
  • Ability to understand and explain technical concepts.
  • Strong organizational skills and the ability to manage multiple priorities.
  • A professional, client-focused approach when working with people at all organizational levels.
  • A willingness to learn new technologies and expand your technical knowledge.

Previous experience in customer service, technical support, help desk support, financial technology, or software support would be beneficial, but comprehensive training will be provided.
Why Join eDOC?
You will gain a competitive hourly compensation, generous benefits package, and a 401(k) plan with company matching., and so much more! You will receive comprehensive training and professional development, opportunities to expand your technical skills for career advancement, a supportive and collaborative team environment, and the stability of a successful and profitable company that has served the credit union industry for more than 30 years.
About eDOC Innovations
eDOC Innovations provides mobile-first digital transaction management and document solutions to credit unions throughout the United States. Our team works closely with clients and technology partners to deliver secure, reliable solutions that improve member service and operational efficiency.
Ready to Make an Impact?
If you enjoy technology, take pride in helping others, and are interested in building a career with a growing financial technology company, we would like to hear from you.
Please submit your resume and a brief cover letter explaining why you would be a strong addition to the eDOC team.

Apply