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Online Gaming Customer Support Jobs (NOW HIRING)

Customer Service/Player Support

$17.50 - $22.25/hr

The successful candidate will respond to player enquiries, resolve account and gameplay issues, provide product guidance and maintain a high standard of customer service across online support ...

CRM Lead, Gaming

Denver, CO · On-site

$75K - $105K/yr

Company Description We're one of the world's leading online gambling companies, revolutionising the ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...

Company Description We're one of the world's leading online gambling companies, revolutionising the ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...

Gaming CRM Ops Associate

Denver, CO · On-site

$50K - $60K/yr

Company Description We're one of the world's leading online gambling companies, revolutionizing the ... You will support the team in daily tasks such as creating communications, offer pages, testing and ...

Company Description We're one of the world's leading online gambling companies, revolutionizing the ... You will support the team in daily tasks such as creating communications, offer pages, testing and ...

... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative The Customer Support Representative is the first point of contact ... Opportunity to work with cutting-edge technology in the blockchain and online gaming industry.

Gaming CRM Ops Associate

Denver, CO · Hybrid

$50K - $60K/yr

Company Description We're one of the world's leading online gambling companies, revolutionizing the ... You will support the team in daily tasks such as creating communications, offer pages, testing and ...

VIP Host

Cherry Hill, NJ · On-site

$58K - $65K/yr

We're committed to supporting you as you expand your skills and explore new opportunities. With ... Proven experience in online gaming, customer service, concierge, luxury telemarketing or other ...

VIP Host

Philadelphia, PA · On-site

$50K - $55K/yr

We're committed to supporting you as you expand your skills and explore new opportunities. With ... Proven experience in online gaming, customer service, concierge, luxury telemarketing or other ...

VIP Host

$50K - $55K/yr

We're committed to supporting you as you expand your skills and explore new opportunities. With ... Proven experience in online gaming, customer service, concierge, luxury telemarketing or other ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long-term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...

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Online Gaming Customer Support information

See salary details

$12

$19

$28

How much do online gaming customer support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for online gaming customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Gaming Customer Support jobs?

The most popular types of Gaming Customer Support jobs are:

What are popular job titles related to Online Gaming Customer Support jobs?

For Online Gaming Customer Support jobs, the most frequently searched job titles are:

Customer Service/Player Support

Remote

$17.50 - $22.25/hr

Other

PTO

Posted 8 days ago


Job description

Customer Service/Player Support

We are looking for English-speaking Customer Service professionals to provide player support for an international online gaming platform.

The successful candidate will respond to player enquiries, resolve account and gameplay issues, provide product guidance and maintain a high standard of customer service across online support channels.

Key responsibilities include:

  • Respond promptly and professionally to player enquiries.
  • Provide accurate information regarding game features, gameplay, promotions and platform rules.
  • Assist users with account, payment, verification and technical issues.
  • Troubleshoot common gameplay difficulties and escalate complex cases when necessary.
  • Handle player complaints with patience, empathy and professionalism.
  • Document customer interactions accurately using the designated support system.
  • Coordinate with technical, development and quality-assurance teams to resolve recurring issues.
  • Monitor player feedback and identify common problems or service trends.
  • Maintain up-to-date knowledge of product changes, promotions and platform updates.
  • Support the continuous improvement of customer-service processes and resources.

Candidate requirements include:

  • Previous customer service, chat support, email support or technical support experience.
  • Direct gaming, player support, online platform or KYC experience is preferred.
  • Strong written and spoken English.
  • Good problem-solving and critical-thinking skills.
  • Patient and empathetic when handling complaints or frustrated customers.
  • Comfortable using ticketing, CRM or online customer-support tools.
  • Able to work independently in a remote environment.
  • Willing to work rotating shifts, including midnight shifts, weekends and public holidays.
  • Interest in online gaming and awareness of gaming culture is an advantage.
  • Comfortable working under an Independent Contractor agreement.

Compensation and schedule details include:

  • Monthly package of up to PHP 30,000, depending on experience and performance.
  • PHP 500 allowance for each eligible midnight shift.
  • The first month will normally be scheduled on the day shift for onboarding and training.
  • Rotating shifts will begin from the second month.
  • Five working days per week, based on the assigned roster.

This is an Independent Contractor engagement and does not include standard employee benefits or paid leave.