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Online Emotional Support Jobs (NOW HIRING)

Samaritans Inc.

Quality Assurance Coordinator

Boston, MA · On-site

$60K - $68K/yr

This position will assist in monitoring crisis calls and Online Emotional Support (OES) conversations to ensure compliance with International Council for Helplines (ICH) standards and 988 Suicide ...

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How much do online emotional support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for online emotional support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is online emotional support?

An Online Emotional Support job involves providing virtual emotional assistance to individuals facing stress, anxiety, or personal challenges. Support is typically offered through chat, email, or video calls, creating a safe and confidential space for individuals to express their feelings. While not a substitute for professional therapy, emotional support workers offer active listening, empathy, and coping strategies. This role requires strong communication skills, emotional intelligence, and the ability to offer non-judgmental support.

What does a typical day look like for someone providing online emotional support?

A typical day in Online Emotional Support involves engaging with individuals via chat, email, or video calls to provide empathetic listening, encouragement, and practical coping strategies. You may handle multiple conversations at once, respond to crisis situations, and maintain thorough, confidential records using secure platforms. Collaboration with supervisors and referrals to licensed professionals or resources occur regularly to ensure clients receive comprehensive support. The work is usually remote and may involve flexible hours, but it requires setting clear boundaries to manage emotional well-being while supporting others.

What are the key skills and qualifications needed to thrive in online emotional support, and why are they important?

To thrive as an Online Emotional Support professional, you need expertise in active listening, empathy, and a background in counseling or psychology, often supported by relevant training or certifications. Familiarity with online chat platforms, secure communication tools, and telehealth software is typically required. Strong interpersonal skills, patience, and resilience help professionals excel in building trust and rapport with clients in a virtual setting. These abilities are essential for providing effective support, maintaining client confidentiality, and managing sensitive emotional interactions remotely.

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Online Emotional Support jobs near you
Infographic showing various Online Emotional Support job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Emotional Support Teacher

Hempfield School District

Landisville, PA • On-site

Full-time

Re-posted yesterday

Hempfield School District rating

5.4

Company rating: 5.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

528th of 634 rated elementary and secondary schools

Job description

Emotional Support Teacher
Hempfield High School
2026 - 2027 School Year

Job Summary: Implements approved policies and programs of the school, establishes an environment conducive to learning and supervises students within the classroom and other assigned areas, develops lesson plans and delivers instruction to groups and individual students within established curriculum and technology guidelines, collaborates with other professional staff to address instructional and classroom issues, communicates with parents/guardians regarding the instructional program and student progress and concerns, and fulfills such other duties associated with the class as the administration may assign.

Position Information:

  • Full-Time, with benefits
  • 7.5 hours/day

Qualifications:

  •  Current PA Special Education PK -12 Certification 

Required Documents:

  • Current PA Criminal History background check
  • Current Federal Criminal background check
  • Current Child Abuse background check

Interested candidates should submit an online application. Questions can be directed to hroffice@hempfieldsd.org.

                                                                                                                                                      EOE



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