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Online Customer Support Representative Jobs in Riverside, CA

Victra

Sales Support Rep Part-Time

Redlands, CA · On-site

$19 - $26.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

Rialto, CA · On-site

$19.75 - $27/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

Yorba Linda, CA · On-site

$20.25 - $27.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

Ontario, CA · On-site

$19 - $26/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

Chino, CA · On-site

$19.25 - $26.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

Moreno Valley, CA · On-site

$20 - $27.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

Hesperia, CA · On-site

$19 - $26/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

San Bernardino, CA · On-site

$19.50 - $26.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Victra

Sales Support Rep Part-Time

Menifee, CA · On-site

$20 - $27.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

$17.75 - $22.75/hr

In this role, you will be the first point of contact for our customers, providing exceptional service and support while representing our brand with professionalism and care. Your primary ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

In this role, you will be the first point of contact for our customers, providing exceptional service and support while representing our brand with professionalism and care. Your primary ...

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All JobsOnline Customer Support Representative JobsOnline Customer Support Representative Jobs in Riverside, CA

Online Customer Support Representative information

See Riverside, CA salary details

$10

$19

$28

How much do online customer support representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online customer support representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by online customer support representatives and how can they be managed?

Online Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and adapting to rapidly changing product information. To manage these challenges, representatives are typically provided with comprehensive training, access to a robust knowledge base, and support from experienced team leads. Developing strong communication skills and resilience is essential, and most companies encourage collaboration among team members to resolve complex issues efficiently.

Can you work from home as an online customer support representative?

Yes, many online customer support representatives work remotely from home, utilizing communication tools like live chat, email, and phone systems. Employers often require reliable internet access and may provide training on specific software or platforms to perform the job effectively.

What are the key skills and qualifications needed to thrive as an online customer support representative?

To excel as an Online Customer Support Representative, you need strong written communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Patience, empathy, and active listening are crucial soft skills for addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive brand reputation.

What is an online customer support representative?

Online Customer Support Representatives are professionals who assist customers via digital channels such as email, live chat, and social media. They help resolve issues, answer inquiries, and provide information about products or services. Their goal is to ensure customer satisfaction by responding promptly and effectively to requests. This role requires strong communication skills, patience, and the ability to troubleshoot problems remotely.
What are popular job titles related to Online Customer Support Representative jobs in Riverside, CA? For Online Customer Support Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Online Customer Support Representative jobs in Riverside, CA look for? The top searched job categories for Online Customer Support Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Online Customer Support Representative jobs? Cities near Riverside, CA with the most Online Customer Support Representative job openings:
Online Customer Support Representative jobs near you
Infographic showing various Online Customer Support Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Sales Support Rep Part-Time

Victra

Redlands, CA • On-site

$19 - $26.25/hr

Part-time

Posted 13 days ago

Victra rating

5.3

Company rating: 5.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

23rd of 30 rated technology retailers

Job description

Why Victra?
Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.
Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and rewarding way.
What You Will be Doing..
As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will:
  • Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
  • Take the lead on merchandising, store cleanliness and operational functions.
  • Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
  • Conduct thorough account reviews to understand guest needs and present thoughtful product and service recommendations.
  • Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
  • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
  • Create personal connections with guests to make tech look simple.
  • Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and customer follow-through.

Why Work at Victra:
  • Paid Training
  • 50% off Verizon Service
  • VNation Disaster Relief
  • Referral Bonus
  • Career Advancement Opportunities
  • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This position starts at $18.90. We provide paid training and a supportive onboarding experience to set you up for success from day one.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say?
Isn't it time you explored what could become the career move of a lifetime?
We invite you to apply today!
What we're looking for...
  • High school diploma or GED.
  • One or more years of customer service, preferably in a retail or service environment.
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
  • At least 18 years of age.
  • Demonstrated experience communicating with customers to find solutions.
  • Legally authorized to work in the United States.
  • Physical Requirements
  • Ability to lift 10 pounds.
  • Ability to stand for long periods of time.

Training Requirements
All Sales Support Representatives must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply...
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

What Victra employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

VICTRA logo

About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996

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