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Online Customer Service Rep Jobs in Appleton, WI

Transmotion LLC

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

National Exchange Bank & Trust

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

National Exchange Bank & Trust

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929;

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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Showing results 21-40

All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Appleton, WI

Online Customer Service Rep information

See Appleton, WI salary details

$9

$18

$26

How much do online customer service rep jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for online customer service rep in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

What are the most commonly searched types of Customer Service Rep jobs in Appleton, WI?

The most popular types of Customer Service Rep jobs in Appleton, WI are:

What are popular job titles related to Online Customer Service Rep jobs in Appleton, WI?

For Online Customer Service Rep jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Rep jobs in Appleton, WI look for?

The top searched job categories for Online Customer Service Rep jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Online Customer Service Rep jobs?

Cities near Appleton, WI with the most Online Customer Service Rep job openings:

Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Customer Service Representative

Transmotion LLC

De Pere, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Transmotion is seeking a helpful, attentive, and adaptable person to become a full-time Customer Service Representative and help us continue to provide the quality care and support we're known for! You'll speak with customers over the phone, maintain accurate administrative files, and support efficient order fulfillment procedures.

Pay & Benefits:

  • Competitive wage
  • Health
  • Dental
  • Vision
  • Paid vacation and holidays
  • A 401(k) plan with employer match

Keep reading to see if you're the right fit for our DePere, WI office!

WHAT THE JOB LOOKS LIKE:

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday.

This role plays a vital part in our administrative and customer satisfaction activities by providing professional support to clients and maintaining accurate, up-to-date files. You'll need to be highly accurate and organized as well as able to quickly adapt to changing circumstances and priorities. You will:

  • Answer incoming phone calls, respond to questions, and resolve any concerns
  • Accurately process purchase orders, invoices, drop shipments, and expedited orders
  • Keep track of upcoming due dates and follow up on orders to ensure they're processed on time
  • Record daily sales orders and assist outside sales reps as needed
  • Learn all about our operational procedures and business components
  • Identify areas for growth and help continually improve operational processes to support efficiency, productivity, and quality

THIS IS US:

We are a leading provider of hydraulic components and wire harnesses, built on a strong Midwestern work ethic, a collaborative spirit, and a commitment to supporting the growth of every team member. Headquartered in Wisconsin and operating across nine states, we emphasize teamwork, mutual respect, and continuous improvement. Employees benefit from access to advanced technology and ongoing training, as well as real opportunities for career advancement in a fast-paced, innovative environment. We take pride in fostering a workplace where your contributions are valued. Here, you can make a meaningful impact for both our customers and your professional development! Join us!

JOIN US!

You Should Apply If You Have...

  • Strong knowledge of administrative recordkeeping and order fulfillment procedures
  • Intermediate computer skills, ability to type 35+ wpm, and experience using Microsoft programs, specifically Word and Excel
  • Clear and effective communication skills, listening skills, and comfort with asking clarifying questions
  • Ability to anticipate and proactively address customers' needs
  • Ability to adjust your communication style to fit the situation and audience
  • Ability to work independently, set daily goals, and stay motivated throughout the day
  • Analytical mindset with strong problem-solving skills
  • Creative spirit, critical thinking skills, and solid decision-making abilities
  • Task prioritization, time management, and multitasking skills
  • Commitment to being organized and accurate in all work activities
  • High school degree or equivalent
  • Manufacturing experience - a plus, not required

Become our Customer Service Representative today! We've made it simple and fast to apply with our initial form.

Apply