Irving, TX · On-site
$85K - $100K/yr
Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...
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Irving, TX · On-site
$85K - $100K/yr
Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...
As the Customer Service Manager, you will lead a highperforming team dedicated to delivering an exceptional customer experience at every touchpoint. In this role, you will champion customer ...
As the Customer Service Manager, you will lead a highperforming team dedicated to delivering an exceptional customer experience at every touchpoint. In this role, you will champion customer ...
Minneapolis, MN · On-site
The Customer Service Manager is responsible for leading the daily customer service and inside sales support operations for CRTG's industrial plastics distribution business. This role ensures ...
Minneapolis, MN · On-site
The Customer Service Manager is responsible for leading the daily customer service and inside sales support operations for CRTG's industrial plastics distribution business. This role ensures ...
Our braggingly happy team members -- ranging from bakery managers to order selectors; from IT ... phone, online, or in person, as required. * Maintain a clean, attractive, and well stocked ...
Our braggingly happy team members -- ranging from bakery managers to order selectors; from IT ... phone, online, or in person, as required. * Maintain a clean, attractive, and well stocked ...
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... phone, online, or in person, as required. * Maintain a clean, attractive, and well stocked ...
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... phone, online, or in person, as required. * Maintain a clean, attractive, and well stocked ...
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Painesville, OH · On-site
$100K - $115K/yr
Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring accurate order execution, proactive communication, and high levels of customer satisfaction. This role is ...
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Painesville, OH · On-site
$100K - $115K/yr
Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring accurate order execution, proactive communication, and high levels of customer satisfaction. This role is ...
Saint Louis, MO · On-site
The Customer Service Manager is responsible for leading customer service operations and supporting service excellence across multiple customer-facing teams. This role oversees daily customer service ...
Saint Louis, MO · On-site
The Customer Service Manager is responsible for leading customer service operations and supporting service excellence across multiple customer-facing teams. This role oversees daily customer service ...
Omaha, NE · On-site
Responsibilities of the Customer Service Manager include, but are not limited to: * Profit and loss of the facility and supervision of the inside sales team * Respond to customer inquiries regarding ...
Omaha, NE · On-site
Responsibilities of the Customer Service Manager include, but are not limited to: * Profit and loss of the facility and supervision of the inside sales team * Respond to customer inquiries regarding ...
Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company ...
Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company ...
Montgomery, AL · On-site
Aligns cross-functional resources to optimize Quote-to-Cash processes, including pricing, quoting, order management, and customer support. Leads customer service and technical support teams to ...
Montgomery, AL · On-site
Aligns cross-functional resources to optimize Quote-to-Cash processes, including pricing, quoting, order management, and customer support. Leads customer service and technical support teams to ...
$100K - $105K/yr
The Customer Service Manager leads the Customer Service Team and oversees service across email, phone, and live chat. Reporting to the VP of Sales, this role sets team priorities, manages ...
$100K - $105K/yr
The Customer Service Manager leads the Customer Service Team and oversees service across email, phone, and live chat. Reporting to the VP of Sales, this role sets team priorities, manages ...
Park Falls, WI · On-site
The Customer Service Manager will lead and develop the Front End team, respond to customer needs, maintain strong service standards, and ensure customers receive friendly, efficient service during ...
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Park Falls, WI · On-site
The Customer Service Manager will lead and develop the Front End team, respond to customer needs, maintain strong service standards, and ensure customers receive friendly, efficient service during ...
Helendale, CA · On-site
$90K - $105K/yr
Compile reports, customer satisfaction survey data, and related analyses for management review and continuous improvement initiatives. * Provide backup and overflow support to Customer Service ...
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Helendale, CA · On-site
$90K - $105K/yr
Compile reports, customer satisfaction survey data, and related analyses for management review and continuous improvement initiatives. * Provide backup and overflow support to Customer Service ...
Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
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Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
Minocqua, WI · On-site
The Customer Service Manager will lead and develop the Front End team, respond to customer needs, maintain strong service standards, and ensure customers receive friendly, efficient service during ...
Quick apply
Minocqua, WI · On-site
The Customer Service Manager will lead and develop the Front End team, respond to customer needs, maintain strong service standards, and ensure customers receive friendly, efficient service during ...
Seeking Entry Level Customer Service Manager candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional ...
Seeking Entry Level Customer Service Manager candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional ...
Minocqua, WI · On-site
The Customer Service Manager will lead and develop the Front End team, respond to customer needs, maintain strong service standards, and ensure customers receive friendly, efficient service during ...
Quick apply
Minocqua, WI · On-site
The Customer Service Manager will lead and develop the Front End team, respond to customer needs, maintain strong service standards, and ensure customers receive friendly, efficient service during ...
Job Summary The Customer Service Manager leads and manages the day-to-day operations of the Customer Service team in promoting sales, building relationships with new and existing customers. This role ...
Job Summary The Customer Service Manager leads and manages the day-to-day operations of the Customer Service team in promoting sales, building relationships with new and existing customers. This role ...
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
| Aspect | Online Customer Service Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires experience in customer service, leadership skills, and sometimes a bachelor's degree | Usually requires customer service experience, high school diploma or equivalent, and strong communication skills |
| Work Environment | Manages online support teams, oversees customer interactions, and develops support strategies | Handles customer inquiries via chat, email, or phone, often working directly with customers |
| Employer & Industry Usage | Used in e-commerce, tech companies, and service industries managing online support teams | Common across retail, telecom, and service sectors providing direct customer assistance |
The Online Customer Service Manager focuses on overseeing online support teams and developing strategies, while the Customer Support Specialist handles direct customer interactions. Both roles require strong communication skills, but the manager position involves leadership and strategic planning, whereas the specialist role is more customer-facing and operational.
Cities with the most Online Customer Service Manager job openings:
The most popular types of Online Customer Service jobs are:
States with the most job openings for Online Customer Service Manager jobs include:
For Online Customer Service Manager jobs, the most frequently searched job titles are:
Irving, TX • On-site
$85K - $100K/yr
Other
Medical, Dental, Vision, PTO
Re-posted yesterday
Job Title: Customer Service Manager
Location (City, State): Dallas, TX
Work Schedule: M – F, 10:30 am – 7 pm
Type of Employment: Direct Hire
Compensation: $85,000 - $100,000
Industry: Professional Services
Benefits: This position is eligible for a competitive benefits package, including medical, dental, vision, paid time off, and other employer-sponsored programs.
Job Description
Addison Group is partnering with our client to identify an experienced Customer Service Manager to lead a large customer support team in a fast-paced, high-volume service environment. This individual will be responsible for driving operational performance, developing frontline leaders and representatives, and ensuring a consistently high level of service for customers. The ideal candidate brings a strong background in contact center leadership, a passion for employee development, and the ability to manage performance through coaching and accountability.
Key Responsibilities
Qualifications
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
