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Online Customer Service Manager Jobs (NOW HIRING)

Customer Service Manager REPORTS TO: General Manager LOCATION: 11110 Goodnight Lane Suite 100 ... Processes new orders via telephone, email, and our online customer portal. Effectively manages ...

Entry-Level Online Customer Service Rep

$16.50 - $22.25/hr

Excellent organizational and time-management skills * Confidence using computers and virtual ... Professionalism, integrity, and a customer-first mindset Previous experience in customer service ...

The Customer Service Manager will oversee customer service initiatives that support client ... online registration, and program inquiries * Ensure clear communication to service staff for all ...

The ideal Print Manager should be passionate about print services, delivering exceptional customer ... professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

$60 - $80/hr

The Customer Service Manager is responsible for overseeing the Customer Service department, leading a team to grow load count while ensuring the company delivers the highest level of customer service ...

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

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Online Customer Service Manager information

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$24.5K

$58K

$101K

How much do online customer service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for online customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Online Customer Service Manager vs Customer Support Specialist?

AspectOnline Customer Service ManagerCustomer Support Specialist
CredentialsTypically requires experience in customer service, leadership skills, and sometimes a bachelor's degreeUsually requires customer service experience, high school diploma or equivalent, and strong communication skills
Work EnvironmentManages online support teams, oversees customer interactions, and develops support strategiesHandles customer inquiries via chat, email, or phone, often working directly with customers
Employer & Industry UsageUsed in e-commerce, tech companies, and service industries managing online support teamsCommon across retail, telecom, and service sectors providing direct customer assistance

The Online Customer Service Manager focuses on overseeing online support teams and developing strategies, while the Customer Support Specialist handles direct customer interactions. Both roles require strong communication skills, but the manager position involves leadership and strategic planning, whereas the specialist role is more customer-facing and operational.

What cities are hiring for Online Customer Service Manager jobs?

Cities with the most Online Customer Service Manager job openings:

What are the most commonly searched types of Online Customer Service jobs?

The most popular types of Online Customer Service jobs are:

What states have the most Online Customer Service Manager jobs?

States with the most job openings for Online Customer Service Manager jobs include:

What are popular job titles related to Online Customer Service Manager jobs?

For Online Customer Service Manager jobs, the most frequently searched job titles are:

Entry Level | Online | Customer Service Hospitality

Remote

$45K - $65K/yr

Other

Posted 5 days ago


Job description

Position Overview
We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality - Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.
This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.
Key Responsibilities
  • Assist clients with making and managing reservations for hotels, resorts, and travel-related services
  • Provide clear and professional communication regarding booking details and availability
  • Support the reservation process from inquiry through confirmation
  • Review reservation information for accuracy, including dates and guest details
  • Maintain organized records of client bookings and communications
  • Provide follow-up support and respond to customer questions as needed
Qualifications
  • Strong communication skills with a customer-first approach
  • Organized with attention to detail
  • Comfortable using online systems and reservation tools
  • Ability to manage tasks independently
  • Customer service, hospitality, or administrative experience is helpful but not required
$45,000 - $65,000 a year
What We Offer
  • Structured onboarding and training
  • Access to reservation systems and travel resources
  • Ongoing support and professional development
  • Flexible work environment
  • Collaborative and supportive team culture
Ideal Candidate
This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.