Online Community Moderator Jobs (NOW HIRING)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Location: Onsite

About TaskUs

TaskUs is a global leader in providing outsourced digital services to the world's most innovative technology companies. We are a collective of "ridiculously smart people" who put People before Profits. Whether we are protecting social media users or training the next generation of AI, we do it with a "People First" culture.

We are hiring for two critical functions. While both require elite attention to detail and a passion for technology, they offer different ways to impact the digital landscape:

Role A: Content Moderator (The Guardian)

Focus: Online Safety & Community Integrity As a Content Moderator, you are the frontline protector of the internet. You will review user-generated content to ensure it meets safety standards and community guidelines.

• Key Responsibilities: Review posts, images, and videos; enforce policies with fairness; handle sensitive content with empathy; and support crisis management regarding misinformation.

• Best For: Individuals with high emotional intelligence, cultural sensitivity, and a desire to make the internet a safer space.

Role B: Content Rating Specialist (The AI Architect)

Focus: Large Language Models (LLM) & AI Training In this role, you help "teach" AI how to think and communicate. You will interact with cutting-edge AI systems to test their accuracy and refine their logic.

• Key Responsibilities: Beta-test LLMs; grade AI responses for accuracy; interact with AI from a system perspective; and extract/annotate data from long-form audio and text.

• Best For: Highly analytical thinkers, detail-oriented editors, and those fascinated by the evolution of Artificial Intelligence.

• English Proficiency: B2 level or higher (Reading, Speaking, Listening).

• Precision: An eagle eye for detail and the ability to follow complex, evolving client guidelines.

• Resilience: The ability to work with sensitive or repetitive content while maintaining high-quality output.

• Objectivity: The ability to set aside personal bias to make decisions based strictly on provided rubrics.

• Adaptability: Comfortable working in a fast-paced environment with flexible shifts (including nights/weekends).

TaskUs is a leader in Psychological Health and Safety. Because these roles can involve processing sensitive or complex data, we provide:

• On-site Wellness Coaches and resiliency training.

• 24/7 Psychological Support grounded in neuroscience and clinical psychology.

• Evidence-based activities integrated into your workday to support your mental health.

• Career Growth: We emphasize internal mobility; today's specialist is tomorrow's leader.

• Competitive Benefits: Outstanding Medical, Dental, and Vision plans, 401k match, and pet insurance.

• Ridiculous Culture: Join a diverse, inclusive team that values your unique perspective.

Ready to make a difference? Apply now and let us know which path fits you best!

TaskUs is an equal-opportunity employer.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.