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How much do online community moderator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for online community moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What does an online community moderator do?

Online community moderators monitor discussion and debate on a website or internet forum. In this role, you moderate the discussions to ensure compliance with the rules, deal with problematic users, and help to keep your company informed of the overall trend of comments and conversations that community members are having. Employers may list this job under a variety of titles, such as social media monitor and community manager, so be sure to read each description carefully when looking for a job as an online community moderator. Many moderators for business-related communities also perform other customer service-oriented tasks, such as answering emails and resolving payment problems.

What does an online community moderator do?

An Online Community Moderator is responsible for overseeing and managing interactions within online forums, social media groups, or other digital communities. Their main duties include enforcing community guidelines, reviewing and removing inappropriate content, addressing user concerns, and fostering a positive and inclusive atmosphere. Moderators also help resolve conflicts, answer questions, and ensure that members feel safe and engaged. By maintaining order and encouraging constructive discussion, they help build vibrant and healthy online communities.

What are the key skills and qualifications needed to thrive as an online community moderator, and why are they important?

To thrive as an Online Community Moderator, you typically need strong communication skills, conflict resolution abilities, and a good understanding of community guidelines or policies. Familiarity with moderation tools, content management systems, and sometimes certifications in digital community management are often required. Excellent judgment, empathy, and the ability to remain calm under pressure help moderators foster positive interactions and address sensitive issues effectively. These skills are crucial for maintaining a safe, respectful, and engaged online environment.

What are some common challenges faced by online community moderators and how can they be managed?

Online Community Moderators often encounter challenges such as handling disruptive users, managing high volumes of content, and ensuring community guidelines are consistently enforced. Balancing the need for open discussion with the enforcement of rules requires strong communication and conflict resolution skills. Utilizing moderation tools, collaborating closely with other moderators, and maintaining clear documentation of policies can help manage these challenges effectively and foster a positive, respectful community environment.

What is the difference between Online Community Moderator vs Content Moderator?

AspectOnline Community ModeratorContent Moderator
Primary RoleEngages with community members, fosters discussions, enforces community guidelinesReviews and filters user-generated content for appropriateness and compliance
Work EnvironmentOnline platforms, social media groups, forumsContent platforms, social media, websites
Required SkillsCommunication, conflict resolution, community engagementAttention to detail, content policies, moderation tools
Common UsageSocial media pages, online forums, gaming communitiesSocial media platforms, content hosting sites, forums

While both roles involve moderation, Online Community Moderators focus on managing community interactions and fostering engagement, whereas Content Moderators primarily review and remove inappropriate content. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

More about Online Community Moderator jobs

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Online Community Moderator jobs near you
Infographic showing various Online Community Moderator job openings in the United States as of August 2026, with employment types broken down into 52% Full Time, 37% Part Time, and 11% Contract. Highlights an 63% In-person, and 37% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Payload Engineer/Planner - Las Cruces, NM

ICR, Inc.

Las Cruces, NM • On-site

$90K - $180K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Build and plan mission activities based on collection tasks, payload configurations, and priority guidance messages.

  • Coordinate resource allocations and incorporate stakeholder feedback to ensure collection requirements are met.

  • Document mission parameters, develop automated strategies, and support the validation and implementation of collection plans.

Job description

Payload Engineer
Las Cruces, NM
This job posting will remain active on an ongoing basis.
ICR has immediate opportunities available for experienced and motivated Payload Engineers. This position
develops mission activities to address prioritized collection tasks.

Required Skills and Qualifications
• Active Top Secret Security Clearance with SSBI and SCI access.-- US Citizenship required
• A Bachelor's Degree in a related field and 6 years of relevant experience or no degree with 8 years of relevant experience.
• Exceptional analytical skills and problem solving skills.
• Willingness to learn new skills and technologies.
• Good organization, decision making, and verbal and written communication skills.
• Ability to perform tasks on a team with supervision and guidance.
Required Job Functions
• Build optimal, payload-specific mission activities (to include payload configurations based on received collection tasks and priority guidance messages.
• Plan mission activities in support of current CONOPS and SOPs.
• Plan use of available sensors and payloads for on-line or off-line collection operations, special projects, contingency planning, calibrations, and anomaly resolution actions, as directed by the customer.
• Plan SIGINT Cross-Aperture Overhead, non-traditional and non-SIGINT related collection tasks.
• Coordinate resource allocations with the Government Lead when developing mission activities.
• Incorporate feedback from relevant stakeholders into planning of mission activities to ensure collection requirements are met.
• Change mission activities, defined as the lowest level of collection guidance provided in the daily mission plan, as directed by authorized Government personnel.
• Collaborate with the overhead enterprise and prepare cross-mission activities to support timeline development.
• Document and deliver receiver on/off periods, biases, and other orbital parameters in mission activity products.
• Generate functional analysis, timeline analysis, detailed trade studies, resource allocation and utilization analysis, collection requirements allocation and interface definition studies to plan collection tasks.
• Develop and maintain job aids to plan mission activities.
• Build automated strategies for implementation into Mission Management functions.
• Ensure user intelligence needs are clearly articulated and flow through the automated strategy approval process in a timely manner.
• Serve as the community of interest moderator for automated strategies to ensure active participation, engagement, and efficient process flow.
• Participate as a member of the ABO community of interest to aid in the formulation of new automated strategies.
• Provide validation and lineage of all aspects of an automated strategy to an end customer.
• Support strategic planning for collection against specific targets and conduct collaboration accordingly.
Salary: $90,000 - $180,000 (based on experience)

This position offers a comprehensive benefits package that includes company equity, retirement plan, company-paid health care benefits, flexible paid time off policy, and
opportunity for a raise and bonus during the year.
ICR, Inc. considers several factors when extending job offers, including but not limited to candidate's skills, relevant work experience, and education, training and certifications.
ICR is proud to be an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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