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Online Community Moderator Jobs (NOW HIRING)

Content Moderator, Bilingual English/German

$125K - $131K/yr

Through our expansive global network, product-passionate community & enterprise technology, we ... Someone who has successfully completed an online college course or similar exercise, and is able to ...

The Social Media Coordinator/Moderator executes JerseySTEM's digital engagement strategy by ... online community and supporting the mission to bridge the gender gap in STEM education.

Live Stream Moderator

Irvine, CA ยท On-site

$20 - $22/hr

... communities across trading cards, gaming, anime, and pop culture ... Through our retail stores, live commerce channels, events, and online platforms, we're building one ...

Align moderators on campaign goals, timelines, and messaging Moderator Coordination * Act as the ... You are an active member of multiple online communities * Experience being creative, strategic, and ...

Community Manager

San Francisco, CA ยท On-site

$90K - $100K/yr

Align moderators on campaign goals, timelines, and messaging Moderator Coordination * Act as the ... You are an active member of multiple online communities * Experience being creative, strategic, and ...

Do you love the digital landscape and have a passion for engaging with online communities? If so ... As an Engagement Moderator, you will: * Utilize your previous experience in Social Media moderation ...

They should have experience connecting gaming communities through online engagement programs and ... volunteer moderator and Ambassador programs, engagement incentive programs, and escalation ...

Community Manager

Burbank, CA ยท On-site

$84 - $156/hr

They should have experience connecting gaming communities through online engagement programs and ... volunteer moderator and Ambassador programs, engagement incentive programs, and escalation ...

Customer Experience Coordinator

Dunwoody, GA ยท On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Comfortable speaking in front of groups and moderating online sessions. * Highly organized ...

Online Safety & Community Integrity As a Content Moderator, you are the frontline protector of the internet. You will review user-generated content to ensure it meets safety standards and community ...

Customer Experience Coordinator

Dunwoody, GA ยท On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Comfortable speaking in front of groups and moderating online sessions. * Highly organized ...

Showing results 21-40

Online Community Moderator information

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$53

How much do online community moderator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for online community moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What does an online community moderator do?

Online community moderators monitor discussion and debate on a website or internet forum. In this role, you moderate the discussions to ensure compliance with the rules, deal with problematic users, and help to keep your company informed of the overall trend of comments and conversations that community members are having. Employers may list this job under a variety of titles, such as social media monitor and community manager, so be sure to read each description carefully when looking for a job as an online community moderator. Many moderators for business-related communities also perform other customer service-oriented tasks, such as answering emails and resolving payment problems.

What does an online community moderator do?

An Online Community Moderator is responsible for overseeing and managing interactions within online forums, social media groups, or other digital communities. Their main duties include enforcing community guidelines, reviewing and removing inappropriate content, addressing user concerns, and fostering a positive and inclusive atmosphere. Moderators also help resolve conflicts, answer questions, and ensure that members feel safe and engaged. By maintaining order and encouraging constructive discussion, they help build vibrant and healthy online communities.

What are the key skills and qualifications needed to thrive as an online community moderator, and why are they important?

To thrive as an Online Community Moderator, you typically need strong communication skills, conflict resolution abilities, and a good understanding of community guidelines or policies. Familiarity with moderation tools, content management systems, and sometimes certifications in digital community management are often required. Excellent judgment, empathy, and the ability to remain calm under pressure help moderators foster positive interactions and address sensitive issues effectively. These skills are crucial for maintaining a safe, respectful, and engaged online environment.

What are some common challenges faced by online community moderators and how can they be managed?

Online Community Moderators often encounter challenges such as handling disruptive users, managing high volumes of content, and ensuring community guidelines are consistently enforced. Balancing the need for open discussion with the enforcement of rules requires strong communication and conflict resolution skills. Utilizing moderation tools, collaborating closely with other moderators, and maintaining clear documentation of policies can help manage these challenges effectively and foster a positive, respectful community environment.

What is the difference between Online Community Moderator vs Content Moderator?

AspectOnline Community ModeratorContent Moderator
Primary RoleEngages with community members, fosters discussions, enforces community guidelinesReviews and filters user-generated content for appropriateness and compliance
Work EnvironmentOnline platforms, social media groups, forumsContent platforms, social media, websites
Required SkillsCommunication, conflict resolution, community engagementAttention to detail, content policies, moderation tools
Common UsageSocial media pages, online forums, gaming communitiesSocial media platforms, content hosting sites, forums

While both roles involve moderation, Online Community Moderators focus on managing community interactions and fostering engagement, whereas Content Moderators primarily review and remove inappropriate content. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

What cities are hiring for Online Community Moderator jobs?

Cities with the most Online Community Moderator job openings:

What are the most commonly searched types of Community Moderator jobs?

The most popular types of Community Moderator jobs are:

What states have the most Online Community Moderator jobs?

States with the most job openings for Online Community Moderator jobs include:

Infographic showing various Online Community Moderator job openings in the United States as of August 2026, with employment types broken down into 52% Full Time, 37% Part Time, and 11% Contract. Highlights an 63% In-person, and 37% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Insights Manager & Moderator

Marketing Management Analytics, Inc.

Norwalk, CT โ€ข On-site

$90 - $140/hr

Other

Posted 5 days ago


Key responsibilities

  • Manage and direct qualitative consumer research projects from start to finish, including collaboration with fieldwork teams and client servicing.

  • Moderate face-to-face and online research sessions, including briefing and debriefing, and attend fieldwork activities both online and offline.

  • Write and present strategic reports of research findings using PowerPoint and assist with debrief presentations.


Job description

Is your next opportunity as an Insight Managerwith PRS IN VIVO Qualitative?

We are a full-service Market Research company specializing inPackaging, Shopper and New Product Development. We seek independent thinkers who will apply their critical reasoning skills to provide our clients with the best solutions to their business questions. We encourage our staff to challenge the status quo innovating and proposing new solutions for the benefit of PRS IN VIVO and our clients.

We have open position in our USA office for a Qualitative Insight Manager to be responsible for the implementation of qualitative consumer research studies for USA and outside.

This is an exciting opportunity to join a thought leadership market research agency which is ever expanding and known for its pioneering of behavioral economic science approaches.

Responsibilities

  • To understand the background and intent of client requests (participating in kick-off calls, reviewing proposals and market research briefs)
  • Input on the development of research plans and proposals (adhering to PRS IN VIVO best practices, services, and visual guidelines)
  • Managing / directing projects from start to finish including close collaboration with fieldwork department
  • Moderating f2f and online
  • Attending field online/offline - responsibilities include client servicing (backroom), moderator briefing, leading initial on-site research debriefs
  • Writing and presenting strategic reports of findings in PowerPoint
  • Leading / assisting with debrief presentations
  • Actively participate in internal and external marketing activities developing white papers, participate in client events, conferences, LinkedIn posts, etc
  • Experience in qualitative consumer research (minimum 3 years)
  • Project Management understanding and experience.
  • Excellent level of expression and sophistication in written and spoken English
  • Shopper/packaging/ NPD/ retail research experience is a plus
  • Focus group moderation experience (1+ years); Unilever or P&G accreditation / references a plus
  • Strong analytical ability - able to see past claimed preferences and behaviors to understand the true underlying insights
  • Passion for international exposure and interest in understanding behaviors across cultures
  • Advanced level of PowerPoint, video editing is a plus
  • Experience setting up online qual projects including online communities with providers like 20/20, Recollective, FF, etc
  • Proven ability to take responsibility, think analytically and to communicate clearly
  • Must be able to work independently, yet be comfortable asking questions
  • Curious and creative, non-stop learning attitudes, ready to go beyond standard approaches and trial things

Requirements:

  • Experience in qualitative consumer research (minimum 3 years)
  • Project Management understanding and experience.
  • Excellent level of expression and sophistication in written and spoken English
  • Shopper/packaging/ NPD/ retail research experience is a plus
  • Focus group moderation experience (1+ years); Unilever or P&G accreditation / references a plus
  • Strong analytical ability - able to see past claimed preferences and behaviors to understand the true underlying insights
  • Passion for international exposure and interest in understanding behaviors across cultures
  • Advanced level of PowerPoint, video editing is a plus
  • Experience setting up online qual projects including online communities with providers like 20/20, Recollective, FF, etc.
  • Proven ability to take responsibility, think analytically and to communicate clearly
  • Must be able to work independently, yet be comfortable asking questions
  • Curious and creative, non-stop learning attitudes, ready to go beyond standard approaches and trial things
About the Team

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.

About Us

Ipsos is one of the worldโ€™s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

Job Info
  • Job Identification 8066
  • Job Category Research
  • Locations New York, NY, United States Norwalk, CT, United States (Hybrid)
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