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Online Chat Jobs in Decatur, AL (NOW HIRING)

Varsity Tutors

Cursor Tutor

Huntsville, AL · Remote

$40/hr

... online Cursor tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Walmart

Online Order Filling Team Associate

Madison, AL

$15 - $28/hr

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #5703 8580 HWY 72 W, MADISON, AL, 35758, US Job Overview Online Order Filling associates have one focus: to fill and dispense online ...

Lennar

Internet Sales Coordinator

Huntsville, AL · On-site

$18.50 - $25.25/hr

Capture and convert online customer inquiries into viable sales prospects. * Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. * Maintain and update digital ...

Lennar

Internet Sales Coordinator

Huntsville, AL · On-site

$18.50 - $25.25/hr

Capture and convert online customer inquiries into viable sales prospects. * Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. * Maintain and update digital ...

Dream Voyages

Remote Travel Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Handle inquiries via email, chat, phone--transforming concerns into a happy yes. * Spot trends in client feedback to refine services and personalize support for luxury escapes. * Optimize response ...

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Online Chat information

See Decatur, AL salary details

$16.4K

$38.1K

$80.6K

How much do online chat jobs pay per year?

As of May 30, 2026, the average yearly pay for online chat in Decatur, AL is $38,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $23,400.00 and $40,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Chat Support Agent, and why are they important?

To thrive as an Online Chat Support Agent, you need strong written communication skills, quick typing abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Patience, problem-solving skills, and the ability to multitask are standout soft skills in this role. These competencies ensure timely, accurate support that enhances customer satisfaction and loyalty in digital service environments.

What are some common challenges faced by online chat support representatives, and how can they be managed effectively?

Online chat support representatives often face challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and quickly accessing accurate information to resolve issues. Effective time management, active listening, and familiarity with knowledge bases or support tools are essential for success. Many teams provide robust training and ongoing support to help representatives develop these skills, and collaboration with supervisors or technical experts is encouraged when complex issues arise.

What are online chat jobs?

Online chat jobs involve providing customer support, sales assistance, or technical help to clients and customers through live chat platforms on websites or apps. Chat agents respond to inquiries, resolve issues, and guide users in real time, typically using pre-established scripts and guidelines. These positions often require strong written communication skills, multitasking ability, and familiarity with the company's products or services. Many online chat jobs can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.

What is the difference between Online Chat vs Customer Service Representative?

AspectOnline ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in communication and product knowledgeHigh school diploma or equivalent; often additional customer service training
Work EnvironmentRemote or on-site; digital platform-basedOn-site or remote; call centers, retail, or office settings
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries

Online Chat roles focus on digital communication via chat platforms, requiring quick typing skills and product knowledge. Customer Service Representatives handle a broader range of customer interactions, including phone, email, and in-person support. Both roles require strong communication skills, but Online Chat positions are more specialized for online interactions, while Customer Service Representatives often manage multi-channel support.

What are the most commonly searched types of Chat jobs in Decatur, AL? The most popular types of Chat jobs in Decatur, AL are:
What are popular job titles related to Online Chat jobs in Decatur, AL? For Online Chat jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Online Chat jobs in Decatur, AL look for? The top searched job categories for Online Chat jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Online Chat jobs? Cities near Decatur, AL with the most Online Chat job openings:
Online Chat jobs near you
Personal Financial Counselor; Huntsville, AL

Personal Financial Counselor; Huntsville, AL

Magellan Health, Inc.

Huntsville, AL • On-site

$58.44K - $93.50K/yr

Full-time

Medical, Life

Posted 9 days ago

Job description

This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.
  • Provides personal financial counseling and management services directly to service members and their families.
  • Assists service members in establishing a spending plan for extended absences.
  • Develops and makes available informational financial materials to service members and families.
  • Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
  • Responds to requests for age-appropriate classes or seminars.
  • Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.
  • Manages duty to warn situations according to Department of Defense (DoD) protocol.
  • Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
  • Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
  • All other duties as assigned.

The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.
Other Job Requirements
Responsibilities
Bachelor's degree required.
May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.
May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.
3+ years of financial counseling experience.
Must be a U.S. citizen and speak fluent English.
If required by the contract, must be bilingual in English and Spanish.
Be able to obtain a favorably adjudicated Tier 2 investigation.
Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process.
Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).
General Job Information
Title
Personal Financial Counselor; Huntsville, AL
Grade
24
Work Experience - Required
Financial Counseling
Work Experience - Preferred
Education - Required
A Combination of Education and Work Experience May Be Considered., Bachelor's
Education - Preferred
License and Certifications - Required
AFC - Accredited Financial Counselor - EnterpriseEnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterpriseEnterprise, DL - Driver License, Valid In State - OtherOtherOther
License and Certifications - Preferred
Salary Range
Salary Minimum:
$58,440
Salary Maximum:
$93,500
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

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