1

Online Chat Support Jobs in Decatur, AL (NOW HIRING)

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310 ...

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310 ...

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310 ...

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310 ...

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310 ...

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310 ...

Customer Service Representative

Huntsville, AL · On-site

$15.25 - $20.75/hr

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310 ...

Customer Service Representative

Athens, AL · On-site

$15.50 - $21/hr

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...

Customer Service Representative

Athens, AL · On-site

$15.50 - $21/hr

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...

Customer Service Representative

Athens, AL

$13.50 - $18.25/hr

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...

Showing results 41-60

Online Chat Support information

See Decatur, AL salary details

$13

$24

$41

How much do online chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online chat support in Decatur, AL is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do online chat support agents get paid?

Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.

How to become an online chat support agent?

To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.

What are the most commonly searched types of Chat Support jobs in Decatur, AL?

The most popular types of Chat Support jobs in Decatur, AL are:

What are popular job titles related to Online Chat Support jobs in Decatur, AL?

For Online Chat Support jobs in Decatur, AL, the most frequently searched job titles are:

What cities near Decatur, AL are hiring for Online Chat Support jobs?

Cities near Decatur, AL with the most Online Chat Support job openings:

Infographic showing various Online Chat Support job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,790 per year, or $24.4 per hour.

Customer Service Representative

QC Holdings-LendNation

Decatur, AL • On-site

$15 - $20.50/hr

Other

Posted 18 days ago


Job description

Part Time Customer Service Representative

Lend Nation is looking for an energetic, positive Part Time Customer Service Representative to join our team!

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

This position will work at Store 4117 located at 1112 6th Ave SE Decatur, AL 35601.

As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

  • Monthly bonus program
  • Steady hours

BENEFITS:

  • There are no benefits provided for this position other than those required by regulatory statute.

ABOUT THE COMPANY

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

QCHI / LendNation is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.