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Online Chat Monitor Jobs (NOW HIRING)

LOU Sobh KIA of Newnan

Internet Sales Manager

Newnan, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond promptly and professionally to customer inquiries via phone, email, text, and online chat. * Convert online leads into scheduled showroom appointments and vehicle sales. * Monitor lead ...

CoServe Global Solutions

Jr. DevOps Engineer

Cherry Hill, NJ · On-site

$52.25 - $71.50/hr

In addition to helping to maintain developer satisfaction, the DevOps Engineer will help monitor ... Excellent communication skills via email and online chat, in addition to in person and via phone ...

CoServe Global Solutions

Jr. DevOps Engineer

Charleston, SC · On-site

$49.25 - $67.50/hr

In addition to helping to maintain developer satisfaction, the DevOps Engineer will help monitor ... Excellent communication skills via email and online chat, in addition to in person and via phone ...

CoServe Global Solutions

Jr. DevOps Engineer

Cherry Hill, NJ · On-site

$52.25 - $71.50/hr

In addition to helping to maintain developer satisfaction, the DevOps Engineer will help monitor ... Excellent communication skills via email and online chat, in addition to in person and via phone ...

Lou Sobh Kia of Newnan

Internet Sales Manager

Newnan, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond promptly and professionally to customer inquiries via phone, email, text, and online chat. * Convert online leads into scheduled showroom appointments and vehicle sales. * Monitor lead ...

Lou Sobh Kia of Newnan

Internet Sales Manager

Newnan, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond promptly and professionally to customer inquiries via phone, email, text, and online chat. * Convert online leads into scheduled showroom appointments and vehicle sales. * Monitor lead ...

Lou Sobh Kia of Newnan

Internet Sales Manager

Newnan, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond promptly and professionally to customer inquiries via phone, email, text, and online chat. * Convert online leads into scheduled showroom appointments and vehicle sales. * Monitor lead ...

CoServe Global Solutions

Jr. DevOps Engineer

Charleston, SC · On-site

$49.25 - $67.50/hr

In addition to helping to maintain developer satisfaction, the DevOps Engineer will help monitor ... Excellent communication skills via email and online chat, in addition to in person and via phone ...

Wyrestorm

Customer Service Associate

Round Lake, NY · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Delivering prompt, professional, and friendly support via phone, email, and online chat. * Building ... Monitoring inventory to help ensure seamless order fulfillment. * Keeping customers informed with ...

WyreStorm

Customer Service Associate

Round Lake, NY · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Delivering prompt, professional, and friendly support via phone, email, and online chat. * Building ... Monitoring inventory to help ensure seamless order fulfillment. * Keeping customers informed with ...

Utz Brands, Inc.

Automation Line Operator - Weekend Days

Hanover, PA · On-site

$16 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Monitor system indicators (box count, pallet output, sensor flags, etc.) to track performance ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...

NCMIC

Technical Service Specialist I

Clive, IA · On-site

Provides frontline technical support to users through multiple channels: phone, email, online chat ... Provide onsite support for laptop/desktop break-fix, hardware swaps, docking stations, monitors ...

UTZ Brands, Inc

Packaging Machine Operator - Week Days

Hanover, PA

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Monitor packaging quality (weights, seals, codes, pricing) * Troubleshoot minor machine issues and ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...

UTZ Brands, Inc

Packaging Machine Operator - Weekend Day

Hanover, PA · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Monitor packaging quality (weights, seals, codes, pricing) * Troubleshoot minor machine issues and ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...

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Online Chat Monitor information

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$8

$16

$20

How much do online chat monitor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for online chat monitor in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat monitor?

To thrive as an Online Chat Monitor, you need excellent communication skills, attention to detail, and a good understanding of internet platforms and etiquette, often supported by a high school diploma or equivalent. Familiarity with customer service software, live chat tools, and content moderation systems is typically required for efficiency in this role. Strong problem-solving abilities, discretion, and the ability to remain calm under pressure help individuals excel in online environments. These skills collectively ensure chats are properly managed, user experience is positive, and platform guidelines are consistently enforced.

What are some common challenges faced by online chat monitors, and how can they be managed effectively?

Online Chat Monitors often encounter challenges such as managing high volumes of chat interactions, handling difficult or disrespectful users, and ensuring compliance with company guidelines in real time. To manage these situations effectively, monitors rely on established escalation protocols, utilize training in de-escalation techniques, and have access to support from supervisors or team leads. Staying organized and maintaining a professional demeanor helps monitors address issues efficiently while preserving a positive chat environment. Regular feedback and opportunities for professional development also enable Online Chat Monitors to navigate demanding situations and advance in their careers.

What is an online chat monitor?

An Online Chat Monitor is responsible for overseeing online conversations to ensure they follow community guidelines and company policies. This role involves moderating discussions, removing inappropriate content, and sometimes assisting users with basic inquiries. Online Chat Monitors help create a safe and respectful online environment by preventing harassment, spam, and other violations. They often work for social media platforms, forums, gaming communities, or customer support teams.

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What cities are hiring for Online Chat Monitor jobs?

Cities with the most Online Chat Monitor job openings:

What states have the most Online Chat Monitor jobs?

States with the most job openings for Online Chat Monitor jobs include:

What job categories do people searching Online Chat Monitor jobs look for?

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Online Chat Monitor jobs near you
Infographic showing various Online Chat Monitor job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $33,308 per year, or $16 per hour.

Customer Service Representative

Zatkoff Seals & Packings

Twinsburg, OH • On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Life

Posted 3 days ago

New

Job description

Customer Service Representative

The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives.

Duties / Responsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products.
  • Assists the Technical Sales Representative with price negotiation and contract review.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Monitor inventory levels for specific customer products.
  • Project management in conjunction with Technical Sales Representative.
  • Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • Proficient in Microsoft Office suite or related software.
  • Technical math and mechanical skills preferred.

Education and Experience:

  • High school diploma or equivalent required.
  • Bachelor's degree preferred.
  • Customer service experience preferred.
  • Experience reading blueprints preferred.
  • Experience in the rubber, seal, or gasket industry preferred.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Occasional assistance in the warehouse and pulling specific customer orders, which may include lifting up to 50 pounds, and periods of bending, walking and standing.

Schedule:

This is a full-time, non-exempt position. The hours and days of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short and long-term disability
  • Employee Assistance Program
  • Profit sharing
  • Annual performance bonuses

Additional Information:

Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.

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