1

Online Answering Service Jobs in Rochester, NH (NOW HIRING)

Photo Specialist

Concord, NH · On-site

$17 - $22.75/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Rochester, NH · On-site

$16.75 - $22/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Rochester, NH · On-site

$16.75 - $22/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Concord, NH · On-site

$17 - $22.75/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Hooksett, NH · On-site

$16.75 - $22.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Dover, NH · On-site

$17.25 - $23/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Hooksett, NH · On-site

$16.75 - $22.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Dover, NH · On-site

$17.25 - $23/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Rochester, NH · On-site

$15 - $17.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Dover, NH · On-site

$15 - $17.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

next page

Showing results 1-20

Online Answering Service information

See Rochester, NH salary details

$12

$22

$38

How much do online answering service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for online answering service in Rochester, NH is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.83 per hour, depending on experience, location, and employer.

What is an online answering service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What are the key skills and qualifications needed to thrive as an online answering service representative?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What cities near Rochester, NH are hiring for Online Answering Service jobs?

Cities near Rochester, NH with the most Online Answering Service job openings:

Client Service Representative

VCA Animal Hospitals

Portsmouth, NH

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 hours ago


VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 659 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary


Job description

We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
Benefits
We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

What VCA Animal Hospitals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom