ZipRecruiter

Log In

2

Remote Zendesk Jobs in Rochester, NH (NOW HIRING)

All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Rochester, NH

Remote Zendesk information

See Rochester, NH salary details

$70K

$109.6K

$153.2K

How much do remote zendesk jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote zendesk in Rochester, NH is $109,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $124,300.00 per year, depending on experience, location, and employer.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What job categories do people searching Remote Zendesk jobs in Rochester, NH look for?

The top searched job categories for Remote Zendesk jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Remote Zendesk jobs?

Cities near Rochester, NH with the most Remote Zendesk job openings:

Remote Zendesk jobs near you
Infographic showing various Remote Zendesk job openings in Rochester, NH as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Remote job distribution, with an average salary of $109,625 per year, or $52.7 per hour.

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Concord, NH • On-site, Remote

Automated Health Systems, Inc.
IT Services • 501 - 1,000 employees
Learn more about Automated Health Systems, Inc.external

$16 - $22/hr

Part-time

Dental, Vision, Retirement, PTO

Posted 24 days ago

Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote/onsite however you will be required to pick up in East Providence, RI
Hours: Part Time 1:00pm - 6:00pm Monday - Friday
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

What Automated Health Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply