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The Student Programs Coordinator for STEM tutoring supports the Assistant Director (AD) in the administrative and daily operations of tutoring, both online and in person. The coordinator's main duty is to assist with the day-to-day operations of the ASC's STEM-facing services, including scheduling, appointments, and ensuring the successful running of tutoring to include remote, in-person, drop-in, and group tutoring services. The coordinator will lead in creating new services, such as tutoring review sessions in collaboration with ASC staff and faculty partners. In addition, the coordinator will assist with outreach initiatives such as conducting presentations and implementing workshops. The coordinator will supervise student staff, help collect and analyze center usage data, and assist in collecting and auditing time sheets. The coordinator also supports various programs at the ASC, such as Supplemental Instruction (PASS) and CRLA tutor and mentor training, and other programs as needed.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF 

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws: 

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.  This job description does not constitute an employment contract.  

Minimum Qualifications:

This position requires a Bachelor's degree, with at least one year of experience in a student affairs or student personnel position; or a Master's degree in Higher Education, College Student Personnel, or Sports Recreation Administration. 

Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.
Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelor's degree;
(c) Six years of direct experience for a master's degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications:

• Master's Degree in STEM-related field or STEM Education, or a field related to student success
• Two years supporting college student success
• Teaching experience in Math or Science
• Experience supervising student employees

• ASC daily management: The coordinator will be responsible for the daily tasks of running the Tutoring Hub including staff management, staff scheduling, monitoring and responding to emails and student requests, auditing student staff timesheets, monitoring tutoring to ensure best practices and ASC policies are observed. Oversight of ASC consists of office coverage and support of the Writing Studio as needed and includes evenings and weekends.
• Programming, Training, and Presenting: The coordinator will work alongside the AD and Learning Development Facilitator of Online Resources to create training materials, presentations, and training for student staff and employees. They will work alongside the AD to improve programming, services, and resources for student employees, continuing training of student staff through observations and evaluations. The coordinator will also participate in a top-down mentoring program run by the AD, helping to organize mentorship pairs and monitor progress. The coordinator will create and present workshops geared towards STEM courses and content. The coordinator will assist other ASC staff in teaching training courses assigned by ASC and UGS.
• Appointment management and data collection: The coordinator will record data, create, and assist in managing online appointments through Teams for the Tutoring Hub and PORTAL. The coordinator will help collect usage data and support the ASC in maintaining best practices in learning center management.
• Represent the ASC at student, staff, and faculty orientation; participate in outreach initiatives hosted by campus partners; attends and serves on campus meetings as deemed appropriate within scope of role and ASC program responsibilities.
• Performs other duties as assigned.