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Georgia Tech

Enrollment Advisor, AU Online

Augusta, GA · On-site

Specifically, we are seeking an Online Enrollment Advisor who will report to the Associate Director of Online Admissions and will serve as a main point of contact for educating and communicating with ...

Georgia Tech

Enrollment Advisor, AU Online

Atlanta, GA · On-site

Specifically, we are seeking an Online Enrollment Advisor who will report to the Associate Director of Online Admissions and will serve as a main point of contact for educating and communicating with ...

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As of Aug 12, 2026, the average hourly pay for online advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

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One of the main challenges for Online Advisors is building rapport and trust with clients without face-to-face interaction. To manage this, advisors rely on clear communication, active listening, and empathy in their written or video exchanges. Additionally, staying organized and promptly responding to inquiries can help maintain strong client relationships. Online Advisors also often navigate multiple digital platforms, so being tech-savvy and adaptable is essential for success in this role.

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To thrive as an Online Advisor, you need strong communication skills, problem-solving abilities, and a solid understanding of the products or services you represent, often supported by a relevant degree or customer service experience. Familiarity with CRM software, help desk platforms, and chat or video conferencing tools is typically required. Outstanding Online Advisors excel in empathy, patience, and adaptability to effectively address diverse client needs in a virtual environment. These skills ensure efficient, accurate support and foster positive client relationships, which are crucial for customer satisfaction and retention.

What is an online advisor?

An Online Advisor is a professional who provides guidance, support, or expertise to clients over the internet. They may work in various fields such as education, finance, customer service, or technical support, assisting individuals through chat, email, video calls, or forums. Online Advisors help answer questions, solve problems, and offer recommendations, often serving as a convenient and accessible resource for people seeking help remotely.
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Infographic showing various Online Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Admissions Advisor - Online Division

Herzing University

Milwaukee, WI • On-site

$19.33 - $26.16/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Herzing University rating

9.4

Company rating: 9.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

8th of 618 rated colleges and universities

Job description

Current staff, faculty/adjunct at Herzing University, log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.
Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation
Position Overview
The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately.
A 40-hour per week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division. Hybrid options may be available at one of the Herzing campus or office locations listed below.
  • Monday-Thurs 8am-8pm
  • Friday 8am-5pm
  • Sat 8am-4pm
  • Sun 10:30-7pm

Campus/Office Locations:
Akron, OH
Clarksville, TN
Minneapolis, MN
Tampa, FL
Atlanta, GA
Kenosha, WI
Nashville, TN
Birmingham, AL
Madison, WI
New Orleans, LA
Brookfield, WI
Milwaukee, WI
Orlando, FL
REQUIREMENTS:
  • Associate Admissions Advisor:
    • Associate's Degree or equivalent work experience
    • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

  • Admissions Advisor:
    • Bachelor's Degree or equivalent work experience
    • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

The level a final candidate will be hired at will be dependent on qualifications and prior applicable experience.
COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.33 to $26.16 (associate level) or $23.67 to $32.02 (advisor level).
PRIMARY DUTIES AND RESPONSIBILITIES
  • Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat.
  • Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
  • Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.
  • Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.
  • Generating inquiries through prospective students, current students, and the local community outreach/events.

Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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