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One Call Jobs in Texas (NOW HIRING)

General Call Center | Full-Time

Call Center Agent

Killeen, TX · On-site

$13.50 - $17.75/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

New

General Call Center | Full-Time

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

New

Alliance Painting

Sales Leader

Keller, TX · On-site

We're looking for a leader with experience in in-home, one-call-close sales environments who knows how to recruit, coach, develop, and hold a team accountable to high standards. If you've ...

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All JobsOne Call JobsOne Call Jobs in Texas

One Call information

See Texas salary details

$10

$16

$23

How much do one call jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for one call in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What types of jobs does One Call offer?

One Call offers a variety of jobs primarily in the healthcare and insurance industries, including claims processing, customer service, and administrative roles. These positions often require strong communication skills, attention to detail, and familiarity with industry-specific software or systems.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.
What are popular job titles related to One Call jobs in Texas? For One Call jobs in Texas, the most frequently searched job titles are:
What job categories do people searching One Call jobs in Texas look for? The top searched job categories for One Call jobs in Texas are:
What cities in Texas are hiring for One Call jobs? Cities in Texas with the most One Call job openings:
One Call jobs near you
Infographic showing various One Call job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Line Specialist

INGRAM PROFESSIONAL SERVICES INC

Midland, TX • On-site

$18 - $40/hr

Full-time

Medical, Retirement

Re-posted 10 hours ago

Job description

Job Summary:

The Line Locator is responsible for protecting and maintaining company assets within their designated area of coverage, ensuring compliance with corporate policies and adherence to safety and environmental standards. This role is critical in fostering operational safety, efficiency, and compliance with regulatory requirements.

Key Responsibilities:

  • Regulatory Compliance: Obtain Operator Qualification (OQ) certifications to locate underground facilities and process One-Call tickets in accordance with state laws and company procedures.
  • Field Operations: Conduct line patrols, respond to One-Call requests, and oversee line crossings and excavation activities.
  • Technical Proficiency: Read and interpret technical documents such as schematics, drawings, alignment sheets, and other related materials.
  • On-Call Support: Participate in call-out and on-call rotations as required.
  • Recordkeeping: Maintain accurate and comprehensive compliance records to meet state, federal, and company requirements.
  • Communication: Prepare and submit all required reports via email, including JM requests, detailed notes, photos, and screenshots of One Calls, ensuring they are shared with the Direct Supervisor and all relevant staff.
  • Maintenance Support: Assist with maintenance activities and perform secondary sweeps to verify asset integrity.
  • Navigation and Inspections: Follow driving directions from Texas/New Mexico One Call and conduct routine equipment inspections to ensure functionality.
  • Investigations: Responsible for completing, investigating, and presenting Line Strike incident reports, including root cause analysis and corrective actions, with guidance from the Direct Supervisor.
  • Additional Duties: Perform other related tasks as assigned, including safety audits when not actively line locating.
  • Additional Duties: Must attend New Mexico and Texas One Call meetings and conferences as schedule permits.

Qualifications and Education Requirements:

  •  A minimum of 1–2 years of relevant experience is required.
  • Effective verbal and listening communication.
  • Strong analytical and problem-solving abilities.
  • Sound decision-making skills.
  • Proficiency in time management.
  • Maintain a valid driver’s license.
  • Screening: Pass pre-employment and random drug screenings.

Work Environment:

  • Must wear the required personal protective equipment (PPE) as directed by the Health, Safety, and Environmental (HS&E) Manager.
  • Exposure to varying weather conditions, high-voltage equipment, and heights.
  • May require rotational schedules or extended hours to meet project demands.
  • This is a full-time position with working hours scheduled during various hours.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While executing job responsibilities, the employee will be required to engage regularly in standing, walking, sitting, manual manipulation of objects, tools, or controls, reaching, climbing stairs, and verbal communication.
  • The employee will also be expected to have the ability to climb ladders, work from an elevated location, lift, stoop, bend, squat, kneel, reach, and crawl. Additionally, the employee will need to be able to frequently and repeatedly lift up to 50 pounds.
  • Employee must have the ability to walk 3–5 miles per day in varying conditions to conduct fieldwork effectively. 

Travel:

  • Daily travel within a limited area is expected for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ingram Professional Services, Inc is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We offer competitive compensation and benefits packages, including health insurance, retirement plans, and opportunities for professional development and advancement.

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