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One Call Jobs in Texas (NOW HIRING)

Semper Valens Solutions

$13.50 - $17.75/hr

Tier 1 Call Center Agent Full Time San Antonio, TX (On-site) Top Secret/SCI Clearance Referral bonus: $500.00 Sign-on bonus: eligible. Job Responsibilities: Provides subject matter proficiency for ...

Semper Valens Solutions, Inc.

$13.50 - $17.75/hr

Tier 1 Call Center Agent Full Time San Antonio, TX (On-site) Top Secret/SCI Clearance Referral bonus: $500.00 Sign-on bonus: eligible. Job Responsibilities: Provides subject matter proficiency for ...

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All JobsOne Call JobsOne Call Jobs in Texas

One Call information

See Texas salary details

$10

$16

$23

How much do one call jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for one call in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Call Coordinator, and why are they important?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are One Call operators?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.
What are popular job titles related to One Call jobs in Texas? For One Call jobs in Texas, the most frequently searched job titles are:
What job categories do people searching One Call jobs in Texas look for? The top searched job categories for One Call jobs in Texas are:
What cities in Texas are hiring for One Call jobs? Cities in Texas with the most One Call job openings:
One Call jobs near you

Damage Prevention Technician

WhiteWater Midstream

Alice, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

This position is an integral part of our Operations team and is responsible for protecting public safety and the integrity of physical pipeline assets. This is a field-based position, primarily working independently to locate and mark utility lines and respond to one-call tickets.  WhiteWater facilities include gas transmission pipeline with associated receipt and delivery meter stations. This position will be reporting to our Alice, TX office.

Job Responsibilities:

  • Prevent damage by locating, marking, flagging and reporting underground utilities such as electrical power lines, cables, gas and water lines, abandoned pipelines, telecom wires and sewer systems.
  • Maintain compliance records and appropriately document work performed including photographing each location upon completion.
  • Quickly interpret and respond to one-call tickets; and may review maps and other drawings as necessary
  • Coordinate maintenance of all facilities and equipment performed by third parties, including pipeline right-of-way, excavation coating and back filling pipelines, concrete work, painting, building erection, etc.
  • Oversee construction and maintenance by third parties including inspection of one-call tickets. 
  • Perform governmental compliance activities, such as line patrol, road and railroad crossing inspections, and valve inspections. 
  • Participate in the development of O&M Procedures and Site-Specific Procedures
  • Perform all work in compliance with Company standards, procedures, regulatory, and Company tariff requirements and complete all applicable documentation and record keeping 
  • Communicate status updates, issues and pipeline and maintenance activity to appropriate personnel and represent the Company when communicating with landowner/tenants, public officials/emergency officials and at local meetings. (One-Call, Pipeline Groups, Soil Conservation, etc.) 
  • Occasional travel including nights and weekends, as needed
  • Other duties as required. 

Requirements & Qualifications:

  • High School Diploma, or equivalent
  • At least 2 years of related experience
  • Must possess valid driver's license and meet company insurability requirements
  • Proficient in Microsoft Office, various operating systems and perform basic math skills
  • Ability to work overtime, weekends, holidays and respond to call outs and emergencies
  • Knowledge of reading and interpreting blueprints, PI&D's and other diagrams.
  • Knowledge and experience in safe handling practices of flammable gases, liquid, and high/low pressure systems and follow Personal Protective Equipment (PPE) guidelines
  • Ability to work in changing climate conditions
  • Ability to work with a team, take direction from supervisors, keep required work schedules, focus attention on details, and follow work rules
  • Excellent verbal and written communication skills and fluency in English is required
  • Must be able to lift, push and pull a minimum of 75 lbs. and be able to work in tight spaces, climb to and work from elevated platforms, ladders, walkways, etc.
  • Depending upon the location and workload, travel will be required
  • Willing to live within approximately 50 miles of Midland, TX
  • Must be able to complete Operator Qualification for relevant tasks through Veriforce prior to performing responsibilities of this position.

Benefits: Selected candidate is eligible for employer matched 401(k), medical, dental, vision, basic life and AD&D insurances and other benefit offerings.

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